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  5. Reviews of Budget Inn Express

Reviews of Budget Inn Express This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

117 East Madison Street, Louisa, KY 41230, United States of America

#3 of 3 hotels in Louisa

Guests' Choice

Review Score

Based on 51 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    7.3

  • Facilities

    7.4

  • Staff

    8.4

  • Value for money

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 8, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    On the rules don't say anything about dogs can't stay there. Or a charge to have them in the rooms.

    Cleanliness and friendly

    Stayed in October 2023

  • Reviewed: June 18, 2023

    7.0
    Good
    • Business trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was helpful and friendly. Room was very cheap. We needed a last minute place to crash for the night while in the area for work because our regular Airbnb was booked, this motel was what was available. It served that purpose.

    Stayed in May 2023

  • Reviewed: March 15, 2023

    8.0
    A nice, no frills, clean place to stay. Great location near nice shops and cafes.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights

    The owner was very friendly and accomodating.

    Stayed in March 2023

  • Reviewed: March 12, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    toilet leaked beds uncomfortable

    convenient to our destination

    Stayed in March 2023

  • Reviewed: October 14, 2022

    8.0
    I would stay there again.
    • Solo traveler
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom fixtures were pretty beat up and didn’t appear clean. They worked well, though. They were just old and were probably near the end of their serviceable terms.

    Good location and good value.

    Stayed in September 2022

  • Reviewed: March 1, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The manager escorted me to my room. The lights were on and the heat was on. The room was welcoming on a cold rainy night.

    Stayed in February 2022

  • Reviewed: January 31, 2022

    7.0
    Good place
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Was very cold took most of the night to get warm understand about cost and they could turn heat on before arrival maybe

    Clean and comfortable

    Stayed in January 2022

  • Reviewed: April 29, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 4 nights

    My room was quiet and clean. The staff was very friendly. I had no issues, and I enjoyed my stay.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    1.0
    One of the worst hotels I have ever stayed in. TERRIBLE!!!!… I cannot stress that enough.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    After booking my room. First off they have a little kid watching the front desk. After he answers the bell through a window he gets his mom or grandpa( or one of his older relatives), I was given the wrong room. The television did not work. The room was not clean. Everything was plugged into 1 power strip…including the microwave and television. I could hear the other guests on both sides of me and underneath. Needless to say I did not get any sleep. They say they are pet friendly…that is with an extra fee.

    The Location

    Stayed in April 2024

  • Reviewed: January 15, 2024

    1.0
    dirty,scare.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was too dirty and dishonest. I booked a king bedroom, but I was given a room with two beds first.

    It was soIt was so dirty and there were large blood stains on the pillow. I was really scared to live here and didn't know what happened in the room.

    Stayed in January 2024

  • Reviewed: November 13, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Would have been nicer if the mini fridge and microwave worked but owner made sure I had a coffee maker that worked

    Staff was friendly and very helpful

    Stayed in November 2023

  • Reviewed: October 29, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly staff. Great value for the money

    Stayed in October 2023

  • Reviewed: October 4, 2023

    1.0
    Very uncomfortable and low key scared for my safety.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The man that ran the motel tried to kiss me twice and made me feel very uncomfortable

    Stayed in October 2023

  • Reviewed: August 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    We didn't even have to get out of the car to register! We arrived early and was prepared to wait an hour to check in but was greeted by the owner with in a few minutes and told us we didn't have to wait went and got our keys and paper work I signed and he said go rest! It was clean and quiet

    Stayed in August 2023

  • Reviewed: August 12, 2023

    1.0
    I would NOT RECOMMEND TO ANYONE!!!
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I had booked a room with a queen bed and got 2 full beds. The shower had to be worked on before the water would come out. The room smelled horrible. No ice machine.

    The water was hot.

    Stayed in August 2023

  • Reviewed: August 9, 2023

    1.0
    Would not recommend this hotel.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I booked a queen bed and got 2 full beds. The room smelled bad. The owner had to fix the shower, so that it would work. Parking area was very small, the other guests were extremely loud.

    The water was hot.

    Stayed in August 2023

  • Reviewed: July 2, 2023

    10
    I’ve stayed in “budget” motels for twice the price I paid that were barely half as good as this was!
    • Leisure trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Every amenity I wanted or expected, even on a low budget motel room, was there.

    Stayed in July 2023

  • Reviewed: May 28, 2023

    3.0
    Just stay in Ashland
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Omg heres the list. I should have looked at the reviews. We booked through booking.com, given the price. Before we left MO. We called and talked to the owner to confirm our reservation. Yes, he had it. Asked him if there would be a problem if we got there 7 hours earlier than the check-in time. No problem, he said. He said he would just charge us for the early check-in. We get there, and there are ins't a reservation, lost, I assume. So we had to pay full price. I'm too tired at 4 am. to argue. Go to our room. Wow.. instead of 2 queens, we have two singles. Had to ask for more of that 1/4 ply toilet paper because we only had maybe a quarter of a roll left. The bed was rock hard. The sheets were stained. Covers was way too thin. Pigeons are cool and all, but they feed them in the small ass parking lot, and your car is now covered in bird crap. The whole area is sketchy at best. Just stay in Ashland, you'll thank me for it. Just 20 some miles away.

    The owner was very friendly and accommodated. We had to ask for extra stuff, and he got it done in a timely manner.

    Stayed in May 2023

  • Reviewed: April 9, 2023

    10
    Would stay there again
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Right next day to a train track trains every 2 hours no breakfast

    Room was very nice and super clean

    Stayed in April 2023

  • Reviewed: March 9, 2023

    1.0
    would never recommend this place
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    not clean did not stay went somewhere else.

    nothing

    Stayed in March 2023

  • Reviewed: February 21, 2023

    10
    Nice, clean, and friendly staff.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    loud fire trucks when we first arrived but was quiet throughout the night.

    clear, friendly staff and inexpensive

    Stayed in February 2023

  • Reviewed: December 31, 2022

    10
    Everything above expectations
    • Leisure trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    There was nothing I did not like. Everything met my needs. The hotel was clean, the staff were great and everything was above expectations.

    I enjoyed the stay the staff was very helpful and professional. The facilities were very clean. The hotel was above expectations.

    Stayed in December 2022

  • Reviewed: October 17, 2022

    10
    Awesome visit
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No Breakfast, but its ok because there are places nearby to eat

    The people are so and comfortable, homey rooms

    Stayed in October 2022

  • Reviewed: October 3, 2022

    1.0
    FILTH ON STEROIDS! Do not stay at this motel!
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Everything! Before booking our stay I checked the reviews and found them favorable however when we arrived I question the reviews were about the same hotel. It was by far the dirtiest place I have ever been in. There was 2 wash clothes and 2 frayed towels that were stained and looked more like rags than people use. (see pic#4)We travel a lot and since Covid our practice is to use disinfectant wipes on all areas we touch when we arrive at a hotel. We have never been in a place that turned our wipes black like this place. after our initial cleaning my husband went to the office to get some additional towels to clean the floor with. The towels were so bad when he finished I question how long it’s been since the floor was cleaned. (see pic #1)The toilet was covered in hair and dirt as was the sink and counter. The carpet was badly stained and felt absolutely gross. The reviews stated the room smelled so good. We found the room itself had no bad odors but the bed smelled like urine. When my husband pulled back the covers he was greeted by a dead bug and in the morning woke to a clump of hair stuck to his body. In the morning we tried to shower but the tub wouldn’t drain so only one shower was possible. We dressed, packed up, loaded the car and as we checked out the tub was still full of water. As the reviews said, we found the manager working to be very nice but what wasn’t said was he is very hard to understand and had trouble understanding us. We tried to access the Wi-Fi but communication was so bad we couldn’t. I would STRONGLY advise people to NOT STAY AT THIS MOTEL! I would advise even STRONGER the local health department pay this location a visit. It is inexcusable!

    nothing

    Stayed in October 2022

Showing 1 - 25

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