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Reviews of Best Western Plus Fairfield Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

100 Kings Highway Cutoff, Fairfield, CT 06824, United States of America

#3 of 4 hotels in Fairfield

Guests' Choice

Review Score

Based on 328 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.9

  • Location

    7.9

  • Facilities

    7.6

  • Staff

    8.3

  • Value for money

    7.3

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 10, 2024

    7.0
    Tolerable for 1 night
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The overhead bathroom light was like a strobe... Very blinky, The other bath light was way too bright. The tub faucet dripped all the time. The luggage rack was broken. The room was too tight! Hard to move around between the queen bed and bureau. The cabinet door to the refrigerator did not open fully due to the bed being in the way. There were no directions on how to use the cable box, TV or remote and what channels were available. The breakfast was just alright. Powdered eggs, overcooked sausage patties, rubbery self made pancakes. ⁴

    The bed was comfortable. The room was clean. No bugs. Some breakfast choices were good ..fresh fruit, bagels, toast, cereal, yogurt.

    Stayed in May 2024

  • Reviewed: February 26, 2024

    7.0
    Just okay
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was noisy during the day when we arrived. They were banging on the room on the side of us. I believe they were doing updates/working on it.

    Stayed in February 2024

  • Reviewed: October 27, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Bring good ear plugs. I did. The hotel is located right next to the Interstate and it is loud. With ear plugs and the thick pillows I ended up sleeping just fine.

    Rooms were nice and clean. Comfortable bed.

    Stayed in October 2023

  • Reviewed: September 12, 2023

    8.0
    Adequate
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was quiet small.

    Good location.

    Stayed in September 2023

  • Reviewed: September 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Close to the interstate, sound insulation might be improved. Air conditioning is efficient but noisy when you are not familiar with it and keeping the window open to let some fresh air in is impossible due to highway proximity. Still... Not a big deal after a 24 hours travel ;)

    The staff is really nice, the room was clean and the breakfast was amazing. A good start for our 1st trip to the US :)

    Stayed in September 2023

  • Reviewed: September 4, 2023

    8.0
    Decent location and price.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Close enough to town. Coffee was decent.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    8.0
    Good for one night
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not very good smell in the room

    Location

    Stayed in August 2023

  • Reviewed: August 31, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Breakfast! Food was cold, bagel inedible

    The room was nice although small, not a problem just a comment.

    Stayed in August 2023

  • Reviewed: August 27, 2023

    8.0
    I really enjoyed this hotel stay. I would stay here again.
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was clean and the staff was very nice.

    Stayed in August 2023

  • Reviewed: August 9, 2023

    7.0
    All in all it was a very good stay. Pricey, but probably because of the location.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    The room was quite cramped. Had to wrangle with the bed to get the door to the Coffee maker open. Keurig coffee maker was nice but had been put away damp so it had a white powdery film on the water canister. Had to be thoroughly cleaned and several cups of water poured through.

    Breakfast was very good. It was a bit tricky finding the way in (just off the highway, but you have to get in by the back entrance). Nice shampoo!

    Stayed in August 2023

  • Reviewed: August 3, 2023

    7.0
    Nice. Started rocky, no one at desk when I arrived. Went well later.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night

    No milk to drink.

    Very good. Lot of options.

    Stayed in August 2023

  • Reviewed: July 18, 2023

    8.0
    it filled the bill. Staff was helpful and facility was adequate.
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Property was standard and nondescript.

    location

    Stayed in June 2023

  • Reviewed: July 15, 2023

    6.0
    Good place for an overnight for an early morning ferry. Close to ferry.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Felt a little run down

    Clean

    Stayed in July 2023

  • Reviewed: July 4, 2023

    9.0
    all day we spend with family & then went to see see the fireworks. .
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The refrigerator was not working properly, because the cold temperature was very low. Room smell very musky

    Comfortable seats , food group selection was very pleasing to the senses as well as the coffee. More importantly, all ages could eat something .

    Stayed in July 2023

  • Reviewed: May 11, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Over priced

    Stayed in May 2023

  • Reviewed: April 28, 2023

    6.0
    Too noisy because of the highway
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night

    much too noisy due to the highway and cars traffic difficult to sleep bad windows isolation

    very nice manager at the reception Parveen was very professional

    Stayed in April 2023

  • Reviewed: April 23, 2023

    7.0
    Hotel is clean and properly kept but the noise from highway can be frustrating.
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    The I 95 noise was too much for comfort. There was a lot of noise coming from the highway which did not allow for a proper night sleep. Everything else was comfortable.

    Stayed in April 2023

  • Reviewed: April 18, 2023

    7.0
    Good value..but alot of outside noise.
    • Business trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel was near heavy traffic area and i had a hard time falling asleep because of the noise. Room was small. You could hear the upstairs rooms toilet flushing and people walking around. It was ok for one night but i wouldnt have stayed for more than that.

    Room was clean..Bathroom had great water pressure..Friendly front desk at check-in. Good value. Breakfast was great...many choices!

    Stayed in March 2023

  • Reviewed: April 15, 2023

    7.0
    I'd stay again
    • Business trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very poor shower pressure, bad lighting

    Beds were comfortable, staff was decent enough, AC works well, it was clean!!

    Stayed in April 2023

  • Reviewed: March 17, 2023

    7.0
    Very friendly staff, but noisy location.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Noisy, due to the proximity of the interstate highway.

    Good pillows and the sheets smelled immaculate, lovely mild scent of bleach.

    Stayed in March 2023

  • Reviewed: March 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it was clean, had breakfast with a lot of options and was close to the highway.

    Stayed in March 2023

  • Reviewed: February 23, 2023

    8.0
    No senior discount given/asked, parking fair, room clean , a little small between bed and tv console
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No senior citizen discount given, no added points as I booked through a third party, bookings.com not directly calling or booking through Best Western which I thought I did, TripAdvisor was $72 but Best Western wanted me to supply the app where I got it. Anyone can google it which is how I knew it. It’s a circuitous way of booking My husband ( disabled) and I have stayed there in past as it was close to relatives in Fairfield and Bridgeport. Signage is poor and confusing especially for elderly out of towers like me visiting elderly relatives in Bridgeport. Taking wrong exit despite my ways I ended up in downtown Bridgeport. I ended up taking a 45 minute ride home on less than 5 miles ride to Best Western. If a senior does not ask for discount, my senior moment, none is given. I wish this could be rectified or I could be given credit. When I called I was told the cost was $127 plus tax and this included my senior discount.. I paid $160.99, no senior discount. And I also have AARP. If one is paying $139.99 for room charge revenue, what is $12.11 occupancy tax plus $8.89 sales tax, which I accept given to the government. Why occupancy tax? One obviously will occupy room, but why the add on? It to give you sad story but my husband settled hotel bills is past. He was a Parkinson’s Disease patient. Now that it’s just me with a fixed income, I have to be aware of the expenses I incur Thank you for asking my opinion. You could always delete and not give me my senior discount. Thank you

    Breakfast was good, area very small to get food and not enough tables and chair if there’s an onslaught of guests coming down for breakfast.

    Stayed in February 2023

  • Reviewed: February 13, 2023

    7.0
    it was good quiet no nonsense
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night

    the attitude of the front desk clerk

    location and room

    Stayed in January 2023

  • Reviewed: December 17, 2022

    8.0
    Couples vacation
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    The eggs but that's just personal preference

    The staff were polite and helpful and most of the breakfast was excellent

    Stayed in December 2022

Showing 1 - 25

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