Valet for $58 is better crazy, no or rooftop, only an Italian restaurant 🥴.

It was clean &nice

Stayed in May 2024

Not enough towels

Location

Stayed in May 2024

Rooms can be a bit more cleaner

The view

Stayed in April 2024

Only a few minor things that I think were just oversights on the housekeeping side like no ice bucket in the room only one toilet paper roll which required multiple calls. These were resolved relatively quickly (i.e., within 30 minutes). Also, the fridge didn't adequately cool anything which was a bummer, but not worth making a big deal about.

The hotel was very nice aesthetically--modern finishes, beautiful bar area. The bed was quite comfortable, being the firmest of the three hotels during this trip. Loved that there was an ice machine on every floor. The room was spacious, and though we didn't have a downtown view, I'd argue the view from our room facing away from downtown was much better. The location was excellent--relatively quiet corner of the city with access to the park and attractions downtown. The hotel was also essentially on top of the Tunnels which came in handy on a particularly hot day. There were also ample cheaper parking facilities nearby (much cheaper than the valet offered by the hotel) if you're willing to lug your bags one or two blocks.

Stayed in April 2024

Bar staff was awk as heck and judged you for sitting down even tho their was plenty time before last call!

Overall hotel was good Valet staff was good but lacked organization and didn’t know how to handle their duties but knew what the job was.

Stayed in February 2024

The heat only went to 75. I wish it would go higher because outside was cold and I wanted to heat uo the room much quick. It took a while for he

High price of room wasn't worth it. The room was ni e but the rooms is over price the room

Stayed in January 2024

The missing part is a better option for food, from breakfast to dinner. A high-end hotel that lacks basic amenities such as a minibar or vending machine cannot be considered deluxe. The restaurant is decent but has room for improvement. However, the coffee shop and bar are exceptional, even though they are only open in the morning. The staff is courteous and professional. Overall, the restaurant has its positives, but there is room for improvement.

I had a great experience at the hotel. The room was spacious with a beautiful view. The hotel staff were kind and attentive starting from the reception with the valet parking team and the crew in charge of cleaning my room. The hotel's location was ideal as it was within walking distance of the investment fund, where I had meetings while in Houston.

Stayed in November 2023

The place general didn’t feel clean, quite a few signs in the room and common areas indicate a sudden lack of attention to detail.

The decor is pretty cool.

Stayed in September 2023

The room doors were extremely loud on my floor and were hard to close so we could hear multiple doors closing all night long.

The room was large and very comfortable and the location was perfect for being downtown.

Stayed in September 2023

No pool

Property was nice but needs a pool

Stayed in August 2023

Room was not completely clean upon arrival. There was trash left from previous guests.

Comfortable beds

Stayed in July 2023

The fact you have to pay $40 for parking

I loved the room, and everything about the hotel.

Stayed in July 2023

They didn't have the bikes like I wanted. There was always one available but not enough for my girl and I to ride together. There was no iron or ironing board in the room. Other than that it was nice. It was just missing a few amenities in the room.

Iike that they gave $20 for a free drink. The location was everything. It was right beside the festival.

Stayed in August 2023

Everything was In walking distance

Stayed in August 2023

My bathroom wasn’t cleaned however the staff made sure I was placed on the housekeeping list.

Great location and great staff.

Stayed in August 2023

They need more than one shuttle car.

Layout and decor

Stayed in July 2023

toothpastes and brushes by request

Dog friendly, allow to stay with 75lbs Labrador Nice lobby bar Fitness center operates 24 hours Good location near parks

Stayed in May 2023

n/a

The hotel is absolutely lovely, with its charming decor aesthetic and a delightful bar. The highlight of our stay was the incredibly comfortable beds, which ensured my husband and I slept like babies throughout the night.

Stayed in July 2023

the shower water pressure was not great. only one soap bar was present in the bathroom. service providers were not as ‘fake’ nice as normal in the US. asked for housekeeping, never happened.

comfortable bed. good size room. nice lobby bar. the breakfast menu is creative.

Stayed in June 2023

No coffee in room and the coffee from the cafe was not great.

Feels new and fresh. Gym was well equipped . nice bar area

Stayed in June 2023

Not having a free parking sucked a little bit. No complimentary breakfast for such a nice hotel is a no no.

I love the rooms and overall the environment, the staff are super friendly.

Stayed in May 2023

The breakfast times

clean,

Stayed in April 2023

arrived late , nothing to eat or drink available!

staff is wonderful!!

Stayed in May 2023

Some strange policies, seems like this hotel suffered a lot from its clients in order to implement those (e.g. hairdryer upon request)

Nice communications to anywhere in Houston are

Stayed in January 2023