Spacious, quiet and well-equiped studio, very comfortable bed.

Stayed in May 2024

I was disappointed there was no safe in the room, I carry cash and my passport, credit cards, check book. The electric outlets were kind of worn out and my phone charger would not stay plugged in

I liked the location, walking distance to Union station, eateries, tourist sites. An employee greeted me and showed me how to check in and get my key card, it was quick and simple. The room was modern, clean, and attractive.

Stayed in May 2024

No breakfast included

Room was very nice and cozy.

Stayed in April 2024

All good

Good property

Stayed in May 2024

Great location, easy walk to public transport and around the CBD. Has a laundrette on the 3rd floor with free washers and dryers which was super helpful.

Stayed in May 2024

Room view. A bit tired.

Nice atmosphere. Convenient location.

Stayed in May 2024

Steam from bathroom shower couldn’t dissipate, old internal infrastructure.

Simple, clean, close to everything downtown.

Stayed in May 2024

The staff was very friendly and supportive. The hotel room was comfortable and clean. Furthermore, the hotel was located perfectly for sightseeing.

Stayed in May 2024

Would have been nice for room to have a curtain as well as a blind - but no major issue.

Good location, the room was clean and comfortable - overall no complaints

Stayed in May 2024

There was renovation work nearby and it was quite noisy at night. Restaurants nearby are mostly closed early at night but they have a bar next to it and McDonald's is just a few blocks away.

This is one of the cleanest hotels I've ever stayed. Check in was easy and fast..Same goes to the check out. Love that they have filter water and provide a bottle for you to fill out in. The bed was comfortable and the room was spacious to fit in our 3 luggages. We picked this hotel because it was located in front of the revival hall which has halal food options. The hotel was just a distance from the union station.

Stayed in April 2024

No fridge

The staff was very helpful and accommodating to our needs

Stayed in April 2024

TV didn’t work. Technician came promptly but stopped working 10 minutes later. Seemed like either the cable feed or the TV needs replacement. Got too late in evening to call again and didn’t want to bother switching rooms.

Location, cleanliness, staff

Stayed in April 2024

It was close to everything that we needed. Clean too

Stayed in April 2024

Charged way more on my card than what the receipt says. They were not able to find my booking via booking.com...that was alright to start with as they booked me in the same type of room for the same price (basically the list price). I however, recently discovered that 180USD had been taken from my card on top of the 322USD the stay was...so the actual price of the hotel...as paid...increased with more than 50%. Not great obviously.

Stayed in March 2024

Old, loud and probably too big fridge. I would prefer if daily room cleaning was opt in instead of opt out. I did not need linens to be replaced every day.

Great location in the loop. Elephant and Castle Pub right next to it. Helpful staff. Comfortable beds, clean rooms.

Stayed in March 2024

The only thing I did not like is that it took a long time for housekeeping to come to the room. So, there was a couple of days in which we didn't go out, as I was not feeling good, so the room was not done on those, as they were coming quite late (they came around 3pm one day and almost at 5pm on the other). But if you are staying and leaving during the day, the room will definitely be done when you get back,

Not super close to the centre, but that is why we wanted to stay around Loop area. Room was wuite big and nice. Maybe not the most modern room you'll find, but functional, clean and big sized. Toilet had all the toiletries (shower gel, shampoo, conditioner, body cream). There are water dispensers on the corridors with free reusable bottles. You've got a mat in the room for exercise. Lovely area downstairs for working if needed (with complimentary coffee/tea) and a great gym. Great pub downstairs, open until late and with lovely food and drinks offer. Food hall round the corner which is great too.

Stayed in March 2024

No major complaints. Sitting area in the room consisted of a chair - a small couch would easily fit. Coffee machine in basement was broken. A small fridge in room would have been nice.

Staff were very helpful. Large reception/lobby area. Adjacent restaurant was very good (although breakfast offerings were not extensive) Clean rooms. Sitting/work area in basement was nice.

Stayed in April 2024

I did not like that since my arrival the room was not completely clean, especially the carpet, and I had to request the housekeeping service daily when it should be an automatic service or request it when checking in since it is difficult to remember that they will not clean the room if You don't ask for it and being on vacation, at least we gave it importance.

The location where the hotel is located is close to everything within walking distance. Very comfortable and convenient bed and very good to have a refrigerator and microwave in the room

Stayed in March 2024

There was a problem with my key. Afer some update it stopped working. It took some time to solve it

Location Free water on each floor

Stayed in April 2024

Could be cleaner.

Great location! At the heart of the Loop. The room was cozy and nice.

Stayed in April 2024

My room was with a lot of dust. I have requested a soap bar, coffee refilling, and housekeeping, but during the days I stayed there, I never saw they came at the room for this. To not be unfair, the last night I found a housekeeper at the corridor and asked if I could have some coffee, which I got it in less than 30 minutes

Localization, size of the room, street view from.my room. I had a situation with medication that must be under refrigeration all the time, and prior to my flight back home, Roxana was very kind, helping me with a solution to my issue.

Stayed in April 2024

My husband didn't like the phone charger as it was slow to charge, he found trash under the bed, and he didn't like the room size.

Location was great close to art institute of Chicago, Sears tower, downtown, etc.

Stayed in March 2024

Location is very good.

Stayed in March 2024

Walls were pretty thin!

Nice room. Free (good) coffee

Stayed in March 2024