The stuffs are too old.

Convenient location

Stayed in April 2024

The hotel is a little older and barebone for the no-thrill traveler. This time we were on 3rd floor and those above us were very active. Next time we will book on 4th floor.

Great location. Close to the river, parks, restaurants and downtown Reno. We really like the small upstairs cafe above the health food store the next block over. We like that this is not a casino hotel. We like the small kitchen in the unit and the new flooring they put in (instead of the old carpet), though it is a bit of a puzzle effect :-) We have not brought our dog yet, but we probably will next time.

Stayed in April 2024

That nobody was in town so it was kind of boring no excitement

The location was great right around the corner from the row which was because this was our first time traveling to reno

Stayed in April 2024

Machines in arcade ate our money, game rooms not really clean, lack of information about rooms.

Friendly staf, good security, comfortable beds, ability to cook in the room.

Stayed in April 2024

Facility was slightly worn and run-down, but for the price it was totally acceptable and I would happily stay there again if I am in Reno and need a place!

Simple check-in; central location; parking excellent and convenient; would happily stay there again if I need a simple, inexpensive, practical place to sleep!

Stayed in March 2024

The building was run down and the exterior of the facility seemed sketchy. The corridors were also run down and grimy.

The room was comfortable and clean, with nice decor. Quiet location.

Stayed in December 2023

We went in winter and the hvac for our room was switched to only allow heating, no air conditioning. Our room was 80° and the windows only open 3 inches, plus was super noisy outside. They brought a fan, which helped some.

Front desk staff was very friendly. Free parking and close to attractions.

Stayed in February 2024

The room we stayed at was in the back part of the building next to an alley that gave a sketchy feeling but over all the stay was good.

The game room and heated pool was as plus. The game room was opened until 11pm and had a pool table that we definitely took advantage of. There were not many people.

Stayed in February 2024

checking was very dificult , there were no tolilet paper in the bathroom front desk takes long to bring the request.

i would like the possibility of check in little early like they used to ,now you have to wait until 4 even if you are travel with family kids got boring of waithing to get in the room and relax a bit.

Stayed in February 2024

front desk takes an hour to bring extra sheets, the tv was not working water on tub takes longer to drain the toilet takes longer seems like it was plug.

Stayed in February 2024

Only downside was microwave didn't work properly , and remotes were missing but staff fixed that right away

The space was great ,the location was great

Stayed in January 2024

You’re bending machines did not work. That was kind of disappointing when you wanted something to snack.

It had a lot of room

Stayed in December 2023

Very disappointed that there was not a hot tub. Hot tub is listed in the amenities. That was part of the reason I chose this hotel. Also the pool was very cold even though it says heated indoor pool online. The only way to get in and out of the pool is walking outside in the cold. I asked that I have 3 rooms close together when I booked weeks before my trip. When we arrived the rooms were on 3 different floors. At check in I was told there was nothing they could do to get us closer together. I asked if once anyone checked out if we could switch rooms they also said no. I just had to take what there was.

The location was close to everything we wanted to see. The price was good.

Stayed in January 2024

-staff were Rude -hallway carpets we’re stained and dirty -took forever to bring us extra towels and blankets

-Heated In-door pool -close to the Reno city strip -little kitchen in the room

Stayed in January 2024

The mattress had broken wire in the top of th frame it was not good to sit on that edge

Stayed in November 2023

Having to go inside to the elevator then back outside with small children was a little inconvenient.

That there were 2 bathrooms and the bedroom could be closed off from the kitchen and living room.

Stayed in November 2023

The room above me had kids jumping up and down since 6am. I am not one to call a complaint but anyone else would have, it was ridiculous the amount of jumping and noise they were making. The walls would literally shake.

The size of room was fantastic, price was great and was able to pay with Booking.com credits/wallet. The staff was very friendly and helpful.

Stayed in November 2023

Staff were great. The property appears older and a bit ragged/run down. Room was clean, dated, and small. Fine for business. The kitchen was fine. It’s not Ritz but reasonable to move around with.

Stayed in November 2023

The ac would not turn on and the window in the bedroom area had no screen, so I didn't feel safe leaving it open at night while sleeping.

The room was good sized with two bathrooms and a large living area with pullout sofa and kitchen included.

Stayed in October 2023

The shower knob was so stiff that it took a lot of force to pull it. It was fine once I got used to it.

There is a supermarket nearby, so you can buy fresh ingredients and cook in the kitchen even if you don't have a car. The room was clean and the bed was comfortable. There were plenty of clean towels and a comfortable stay.

Stayed in September 2023

Elevator small parking was okay

Comfortable bed

Stayed in August 2023

Shampoo and conditioner empty took til the next day to get it filled

Close to downtown

Stayed in August 2023

Small bathroom, pillows were awful

Great room, ok gym, cold pool, central location with free parking. Staff were great including security

Stayed in September 2023

The building wasn't as advertised, it was a lot older then expected

Close to everything non-gambling.

Stayed in June 2023