721 South Huron Avenue, Mackinaw City, MI 49701, United States of America
#26 of 38 hotels in Mackinaw City
Guests' ChoiceBased on 1144 hotel reviews
5.7Cleanliness
6.2
Comfort
6.4
Location
8.1
Facilities
6.0
Staff
7.2
Value for money
6.1
Free Wifi
5.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 22, 2024
Pastrypam
United States of AmericaTv didn't work, coffee pot didn't work, room old and run down
The staff was very friendly
Stayed in May 2024
Reviewed: May 17, 2024
Shawn
United States of AmericaIt was filthy. Dirty floors, dirty washcloth hanging on shower pole, and the shower head was so low you had to duck under it to rinse. And was charged $50 for the dog,which we were unaware.
Location of hotel,
Stayed in May 2024
Reviewed: May 11, 2024
Bianca
United States of Americacould have been more clean also i was missing a bed cover had to give my bed cover to kids
loved that they are right by the lake
Stayed in May 2024
Reviewed: April 28, 2024
Rebecca
United States of AmericaIt looked as though it hadn’t been opened up for summer season yet. We think there was an animal (raccoon?) above the bathroom, due to the sounds! Bed was positioned 2 feet from a loud, blasting wall heater, to accommodate space for a sad looking fold out couch. There was a dead land line phone on small table beside the bed.
The mattress was decent. No breakfast. 2 little pouches of coffee, and a tiny coffee maker.
Stayed in April 2024
Reviewed: November 2, 2023
Sheila
United States of AmericaIt was not clear how to access the pool/hot tub area. I could see where the waterpark was but didn't know how to get there or if I would need ID to get into utilize it.
My chalet was cute as it was just me and I had plenty of space for my needs. It was a great place for my solo trip away. Close to the bridge and within walking distance to shops/food.
Stayed in October 2023
Reviewed: October 18, 2023
Jacqueline
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: October 13, 2023
Brooklyn
United States of AmericaWe didn’t like that there were a lot of spider webs and live spiders in the corners of the rooms. Also the chalet we stayed in was between two large pine trees, which is aesthetically pleasing however their root systems seem to be messing up the foundation of our particular chalet we stayed in. The floor was really uneven and slanted and the front door was also damaged enough that there was a hole at the bottom. This probably is what allowed spiders and bugs to find their way inside. We also weren’t a huge fan of the layout of the chalet, because when you use the bathroom you have a window facing your neighbours bathroom… so just make sure the blinds are shut!
We loved that it was walking distance to the Ferry docks to get you Mackinaw Island. We also love the charm about staying in a Cabin or Chalet. It was also nostalgic because we stayed here for our first trip to Mackinaw back in 2020! Linens were clean, no bed bugs or lice found. The hotel also provides coupons and discounts to select surrounding restaurants and you can purchase ferry tickets in the lobby.
Stayed in October 2023
Reviewed: October 7, 2023
Laurie
United States of AmericaThe cabin smelled of mold. There was mold on the shower head and in the shower. The wall in the bathroom had a child’s hand prints. The floor had obvious recent spills- possibly milk that added to the smell. The blinds in the bathroom did not close and the tv had no signal.
Stayed in October 2023
Reviewed: October 5, 2023
Rhiannon
United States of AmericaWe were in lodge room 104 and the carpeting felt damp. The bathroom clearly had mold in many spots thats just been wiped down. The bathroom door trim had mold spots and it was on the wallpaper trim around the bathroom as well. The bathroom door also seemed to have a broken hinge. We didn't spend a lot of time in our room so I did not voice these concerns personally. But it was unsightly to see and will probably be more of a discomfort to others if not taken care of.
The staff was very friendly and nice!
Stayed in October 2023
Reviewed: October 4, 2023
Rebekah
United States of AmericaThe shower curtain has mold on it and in the shower there no shelf's to put soap or shampoo on
Stayed in September 2023
Reviewed: September 27, 2023
Murray
United States of AmericaThe carpet is in need of being cleaned. The staff at the front desk could be a little more professionally dressed. A tshirt and a stocking cap behind the front desk doesn't present well. Also being able to talk to someone walking in to get their room key instead of hiding behind a computer. Do some repairs or cleanup on the outside of the hotels to make it present better for the first impression?
The room was cute and clean. Bed was very comfortable. Price was good. The room was clean. Staff was respectful and helpful. It is close to many amenities.
Stayed in September 2023
Reviewed: September 26, 2023
Pamela
United States of AmericaOriginal room was pretty worn and tired . Too small for 2 bedrooms and 2 couples. No place to put luggage. Upgraded room was much newer but needed a good deep clean. Could not turn on fan because of massive cobwebs. Floors needed a good mopping.
Good location. Short walk to everything.
Stayed in September 2023
Reviewed: September 25, 2023
Cindy
United States of AmericaClean, good location but minimalist cabin. We knew no AC, tv and group bathrooms behind cabin.
Stayed in August 2023
Reviewed: September 22, 2023
Lisa
United States of AmericaThe bathroom wasn’t clean and the shower didn’t work.
I liked the individual cabins.
Stayed in September 2023
Reviewed: September 15, 2023
Shelly
United States of AmericaFacility is old, needs so much updating including the pool and hot tub. Not the cleanest place either.
Close to ferry dock
Stayed in September 2023
Reviewed: September 14, 2023
Peggy
United States of AmericaThe door had to be slammed to close properly. Porch light, TV and hairdryer did not work. No vent fan in bathroom. Staff was rude. Outside property poorly maintined.
There was no breakfast.
Stayed in September 2023
Reviewed: September 13, 2023
Diane
United States of AmericaThe spiders on the outside of the cabins!!!! We know they are under new management so hopefully they can clean up the spiders next year! The pool also needs some work!!
Stayed in September 2023
Reviewed: September 10, 2023
Lapreze
United States of AmericaThe tv didn’t work, there was a pot that caught on fire who knows how long ago that they just left on the porch, there were no shelves in the showers so everything had to sit on the ground. The bathroom also flooded when you turned the water on.
It says that you are on the water but you are not
Stayed in August 2023
Reviewed: September 9, 2023
Anthony
United States of AmericaYour address is wrong on booking.com and nobody can find it without getting the location over the phone creating a stressful arrival for everyone I spoke with using your app.besides the fact I had to upgrade after I got there to get the cabin I reserved instead of a room. Your app deliberately misinformed location and nobody can do anything about it. Except never use you again.
Ok, nothing to brag about.
Stayed in September 2023
Reviewed: September 8, 2023
Anne
United States of AmericaThe refrigerator didn’t work. There was dirt and spider webs inside under the window. As though furniture wasn’t moved to vacuum/clean. Just cleaned around it.
Stayed in August 2023
Reviewed: September 8, 2023
Enders
United States of AmericaThe pool heater in the waterpark was not working so the water was incredibly cold. My daughter wouldn't even go in. Also, the room was a little less clean than I would expect. Not horrible, but could improve.
Friendly staff and close to all the main attractions downtown.
Stayed in September 2023
Reviewed: September 5, 2023
Dawn
United States of AmericaThe photos online were deceiving. We thought we were renting a larger unit. The space was pretty tight.
The check in process was very easy and the cabin was adequate.
Stayed in September 2023
Reviewed: August 20, 2023
Stephen
United States of AmericaAn overwhelming smell of bleach when we walked through the door. The toilet was not always working correctly. The bathroom vanity liked very old and was in need of replacement. The shower enclosure was very, very dated.
Loved the location and the style of the room.
Stayed in August 2023
Reviewed: August 15, 2023
Sherri
United States of AmericaThe door was filthy had boot prints on it and the carpet was filthy with large spots. I took pictures. You could hear creatures crawling under room. Sounded like they were in our tub.
First floor as requested. Dog friendly.
Stayed in August 2023
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