411 East Palm Canyon Drive, Palm Springs, CA 92262, United States of America
#84 of 119 hotels in Palm Springs
Guests' ChoiceBased on 1776 hotel reviews
7.7Cleanliness
8.0
Comfort
8.0
Location
8.6
Facilities
7.7
Staff
8.5
Value for money
8.0
Free Wifi
7.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 28, 2024
April
United States of AmericaNeeds curtains in bathroom. Crazy bright in the morning.
Great location and awesome vibe. Loved the pool area.
Stayed in May 2024
Reviewed: May 28, 2024
Jeanne
United States of AmericaNo breakfast included
Love the 60’s vibe and the pool area is great.
Stayed in May 2024
Reviewed: May 27, 2024
Penni
United States of Americaall good
Good value for location, they allow pets, huge pool (but lots of people/kids) and great The Reef bar
Stayed in May 2024
Reviewed: May 22, 2024
Jack
United States of Americarooms need updating, showing wear over the years
charming older lodge -- nice restaurant attached
Stayed in May 2024
Reviewed: May 16, 2024
Tamara
United States of AmericaThe room could use a little care, had a lot of wear and tear and the floors were a bit dirty. More trash cans in the room, towels, and toilet paper would be good too, as those items were pretty limited in a 2 queen parlor suite meant for a larger party. Also, the AC unit in the bedroom area would help with the temperature inside the rooms. Ours was closer to the bathroom area, which made it difficult to keep the bedroom area cool and comfortable, considering how hot the rooms do get.
The resort was so welcoming and inviting. Staff was polite and helpful, and excellent customer service. Parking was free, easy, and ample. The pool and gardens were beautiful!
Stayed in May 2024
Reviewed: May 13, 2024
Kryslin
United States of AmericaThe rooms need a lot of tlc and repairs. Holes in walls, missing paint, etc. makes things look and feel dirty and run down. Drinks are fantastic but WAY over priced. The pool needs to be bused; people left finished drinks all over the pool area with no one on staff picking it up.
Great theme, wonderful lighting. Love the tiki bar and pool/jacuzzi. The pillows and bed are extremely comfortable.
Stayed in May 2024
Reviewed: May 6, 2024
Peter
BelgiumRooms need to be updated.
Amazing location, awesome pool, fantastic Reef Bar, Super Cocktails !
Stayed in April 2024
Reviewed: May 6, 2024
Arthur
United States of AmericaLocation. Value
Stayed in February 2024
Reviewed: April 27, 2024
Loreen
CanadaLove everything about this hotel, perfect little oasis. Comfortable. Great sleeps. Friendly staff. Amazing let us check in early as well. Some guests bringing their own speakers to the pool was a bit annoying considering they have good chill music playing through their own speakers. But love it here.
Stayed in April 2024
Reviewed: April 24, 2024
Linda
United States of AmericaStaff friendly. Hotel room spotless
Stayed in April 2024
Reviewed: April 23, 2024
Beate
United States of AmericaWe have stayed at this hotel several times and love the pool, location as well as fantastic vibe of this hotel.
Stayed in March 2024
Reviewed: April 22, 2024
Carol
United States of Americanothing
Room nice. Grounds and pool luxurious! Restaurants on site is convenient
Stayed in April 2024
Reviewed: April 22, 2024
Su
United States of AmericaI wish the restaurant was open for breakfast on weekdays.
The morning meal we had on Saturday was excellent. I’d call mine among my top three avocado toast experiences! We were in the upstairs rooms at the back of the property, and I think they are the best (and quietest) choice.
Stayed in March 2024
Reviewed: April 21, 2024
Alfredo
United States of Americano balcony or outside area which was shown when I booked
Stayed in March 2024
Reviewed: April 17, 2024
Deirdre
United States of AmericaThe mid century tiki vibe was fun and creative.
Stayed in April 2024
Reviewed: April 17, 2024
Kanisha
United States of AmericaBlood on the sheets and floor. I brought my own blanket and slept on top of the covers. unfortunately the refrigerator had a leaky freezer and the bottom of fridge had lots of water and the snacks I brought were all wet.
It was a great place. Needs renovations and updating. I like that I was able to attend a festival and come back to a nice , clean, quiet room. I love this location has food on site and a pool and hot tub. It had a fridge. Great vibe over all and the staff was really nice and friendly.
Stayed in April 2024
Reviewed: April 17, 2024
Debra
United States of AmericaRoom not real clean and damaged. No ice
Location
Stayed in March 2024
Reviewed: April 14, 2024
Dylan
United KingdomHard to criticise really, the hotel is a bit dated but I don’t think that’s too much of a problem for me. I do prefer more modern accommodation but for the price, location, facilities and staff everything was good.
Good location situated not too far from downtown Palm Springs, the rooms were spacious & had all the amenities. The pool area & bar was good and open until late. The staff were incredibly welcoming & helpful, I had to check out my early due to some personal circumstances but the hotel were very understanding. I would stay here again.
Stayed in March 2024
Reviewed: April 13, 2024
Greg
United States of AmericaRooms can use a make over. Beds are old and not very comfortable . TV run off WiFi which constantly pauses.
Pool surrounded by nature is a welcome and relaxing escape from concrete encased resorts. Nice poolside restaurant with good eats and drinks. Cozy cabanas and open area for play and recreation. Dog friendly.
Stayed in April 2024
Reviewed: April 12, 2024
Anthony
United States of AmericaNothing.
We stay here when we come to Palm Springs for work. The staff are friendly and helpful. The Rooms are clean and the price is reasonable.
Stayed in April 2024
Reviewed: April 9, 2024
Jennifer
United States of AmericaAll good
Relaxing
Stayed in January 2024
Reviewed: April 8, 2024
Jeff
United States of AmericaLoved the Polynesian theme of the motel and the staff was exceptionally friendly and accommodating.
Stayed in April 2024
Reviewed: April 8, 2024
Zizi
United States of AmericaA little dated…not many extras
Great pool area and quiet
Stayed in April 2024
Reviewed: April 5, 2024
Agnieszka
BelgiumOur room was slumping in one corner and it gave feeling of being on the ship, fridge didn’t seem to work, still it was very noisy.
Nice place with good vibes but deserves some refreshing.
Stayed in April 2024
Beijing, China
Hanioti, Greece
Dahab, Egypt
Hangzhou, China
Kuching, Malaysia
London, UK
Bakewell, UK
Leipsoi, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content