3605 Shire Blvd, Richardson, TX 75082, United States of America
#6 of 23 hotels in Richardson
Guests' ChoiceBased on 490 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.8
Staff
8.8
Value for money
8.7
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 26, 2024
Dysharia
United States of AmericaThe Only thing I didn't like was the parking.
Very cozy and comfortable.
Stayed in March 2024
Reviewed: April 23, 2024
Hodges
United States of AmericaThe door on the bathroom is a glazed sliding door that lacks privacy but not a deal breaker! Just be aware if staying with someone you don’t feel completely comfortable around!
The beds were so comfortable, the bathroom mirror has Bluetooth, the staff was so kind and helpful, the pool and workout room very nice. We loved our stay!
Stayed in April 2024
Reviewed: April 22, 2024
Emily
United States of Americathere was a large unsightly stain on the couch in our room
Beautiful place for the price
Stayed in April 2024
Reviewed: April 17, 2024
Aman
United States of AmericaNothing
The location was amazing! Right in the middle of everything. Great places to eat surrounding the hotel. Super clean, extremely nice staff, rooms were so pretty. Will definitely be staying here everytime I’m in Dallas.
Stayed in April 2024
Reviewed: April 12, 2024
Janis
United States of AmericaVery poor experience with housekeeping but it was remedied promptly by guest services
Excellent breakfast—delicious fresh fruit, yogurt, eggs etc. Great attention from the gentleman supervising the buffet, very personable and friendly with all the guests
Stayed in April 2024
Reviewed: April 8, 2024
Fred
United States of AmericaLack of electrical outlets at the lobby seating area near the windows.
Location and restaurant/bar.
Stayed in April 2024
Reviewed: April 7, 2024
Leigh
United States of AmericaLocation, restaurant, staff, clean,quiet!
Stayed in April 2024
Reviewed: April 6, 2024
Jakaja
United States of AmericaThank you for accommodating us!
Stayed in March 2024
Reviewed: April 1, 2024
Natalie
United States of AmericaI loved everything! no complaints.
I loved everything about it😊
Stayed in April 2024
Reviewed: March 31, 2024
Lanessa
United States of AmericaI loved it all
Everything every single thing
Stayed in March 2024
Reviewed: March 31, 2024
Dysharia
United States of AmericaI didn't care too much for the parking being mixed with the shopping lot.
The most comfortable bed!!!
Stayed in December 2022
Reviewed: March 30, 2024
Robert
United States of AmericaLocation and staff.
Stayed in March 2024
Reviewed: March 24, 2024
Alyssa
United States of AmericaThe walls are thin, we could hear people talking outside. I get we booked third-party so those get rooms by elevators and ice machine. But the ice machine is so unnecessarily loud it kept waking us up. Lights on the bed were out and outlet didn’t work. No door on the shower, so we kept having to click the heat on in order to not be freezing after getting out the shower.
Conveniently located, with a few places to eat without having to drive. Big room, big bathroom. Friendly staff. Comfortable bed. Can buy snacks and drinks downstairs.
Stayed in February 2024
Reviewed: March 23, 2024
Ashlie
United States of AmericaWas given 3 towels for a family of 4. Had to repeatedly ask for an extra. Housekeeping also never came in our room and actually cleaned even after we personally requested it.
Location and staff were great!
Stayed in March 2024
Reviewed: March 18, 2024
Britney
United States of AmericaNo complaints
Everything was amazing. We really enjoyed our stay
Stayed in March 2024
Reviewed: March 14, 2024
Leigh
United States of AmericaQuiet, clean, accessible location, parking, clii out de restaurants.
Stayed in December 2023
Reviewed: March 12, 2024
Jakavius
United States of Americanothing
The staff was amazing. The rooms were very clean. The location was a good spot for anything in dallas and surrounding areas.
Stayed in March 2024
Reviewed: February 16, 2024
Francina
United States of AmericaThere wasn’t anything I didn’t like!!
The cleanness!!
Stayed in February 2024
Reviewed: February 16, 2024
Angela
United States of AmericaYou have to request housekeeping.
I booked this hotel at the last minute, wanting to find an economical stay for a few night as my house was being rennovated. I was pleasantly surprised by the quality of the hotel and the comfort of the bed (a big plus, at least for me!) Would definitely recommend!
Stayed in February 2024
Reviewed: February 11, 2024
Jamarcus
United States of AmericaThe heated pool was super cold at the time, but sure it's fixed now
Everything was great
Stayed in November 2023
Reviewed: February 4, 2024
Adams
United States of AmericaN/A
Location and cleanliness
Stayed in January 2024
Reviewed: January 23, 2024
Jennifer
United States of AmericaIt was a beautiful property , very clean and updated. Perfect location.
Stayed in January 2024
Reviewed: January 21, 2024
Denisha
United States of AmericaYou can hear any and everything, that is happening in the hallway🤦🏾♀️. I was on the 4th floor and all we heard is doors slamming, and talking loud. Plus the water pressure in the bathroom is weak, and barely come out
I liked the location, and it was a nice
Stayed in January 2024
Reviewed: January 8, 2024
Nathaniel
United States of AmericaVery low water pressure
Clean
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content