They launder linen and or complimentary bathrobe in scented laundry products which were triggering for my asthma and allergies.

Stayed in May 2024

We were charged for breakfast not served or available. Check your listings Booking! There was no breakfast. I paid $40 extra at the time of booking. Just a breakfast bar (pay per item) of prepared food they would heat up for you.

Pretty clean room. Comfy bed. Good staff.

Stayed in May 2024

Room was dark all day Air conditioning really noisy We had to ask several times for the same requests at the front desk (slippers, vanity kit, etc…) Breakfast during weekends open at 10, you can use a kiosk inside with limited choice, in addition if you book through booking you can choose breakfast included but there are a lot of limitation, be careful

Location Staff at restaurant during work days for breakfast and dinner Great pancake! Room size and style

Stayed in February 2024

N/A

The atmosphere was great and we enjoyed a evening drink in the bar.

Stayed in January 2024

This hotel was very unique. Loved the style of everything. All staff working that I came across was more than helpful.

Stayed in December 2023

tv and wifi didn't work for most of our stay (as a compensation, we were allowed a later check out)

nice hotel helpful staff

Stayed in August 2023

I would like to have a fridge with some beverages in the room

The hotel it's newly updated and looks really cool. Both the lobby and the rooms are great.

Stayed in July 2023

N/a

Real elegant

Stayed in August 2023

N/A

It was a very clean hotel, large room and polite staff. An excellent location for CBD Dallas.

Stayed in July 2023

Elevators were noisy. Sound travels through floors.

Front desk accommodated my request to be moved rooms. Nicely decorated, masculine rooms with character. Restaurant bar made great Manhattans.

Stayed in July 2023

I wish there had been a microwave in the room.

The restaurant on site was great! Ashley served us and she was amazing! The hotel is clean and the staff were all helpful and friendly. The hotel is centrally located in downtown so it’s easy to get to everything. There are even a few delicious cafes/coffee shops that are walkable from the hotel. It can get a little noisy outside at night but that’s to be expected in the city. The hotel itself was very peaceful, clean, and beautifully appointed. We would definitely stay here again!

Stayed in April 2023

Only one chair to sit in, in a large room designed for 2 people. Would've been good to sit and talk or both watch television.

Proximity to central downtown Dallas area. Lovely restaurant. Comfortable spacious accommodation.Helpful staff.A huge thanks to the helpful staff member ..door person...who used her uber account (which we reimbursed her ) to get us to the airport after 3 failed attempts to have a taxi arrive.

Stayed in January 2023

location

Stayed in February 2023

it took forever for a hair dryer to be delivered to the room when we should have had one in our bathroom

art, restaurant, comfort

Stayed in March 2023

When reserving, I requested a high floor - they totally ignored my request and parked us on a very low floor. I don't think they even look at special request. Cambria ran a much better ship.

We loved the old, historic building in the heart of downtown. The building has wonderful character.

Stayed in February 2023

When we checked in, I was given a room with double beds near the elevator. My room was supposed to be a King. Staff was able to fix quickly but the room shared a wall with the elevator...of which you could hear bumping and screeching in the restroom all night; as well as people on it when it stopped on our floor. The record player in our room only worked for the bluetooth so we missed listening to the records in the room. I was also accidently billed for items I did not get. Again staff was amazing and got it all ironed out so over all the stay was great and I would come again...even with staying in the same room.

The hotel itself is BEAUTIFUL. ALL of the staff was amazing and very Very helpful. The location was convenient to attractions downtown and plenty of resturant choices. The hotel resturant was also very nice and the food was amazing. The price for our stay was great as well. Rooms were very clean!

Stayed in February 2023

A bit noisy. Lots of revving of cars at night.

The room size - it is huge. The bed was also huge and comfy. 24/7 reception and bistro. Great location.

Stayed in December 2022

the location. it was close to the Winspere

Stayed in December 2022

Small room, price was a higher

The shower

Stayed in November 2022

breakfast was not brilliant as just a snack bar that was closed most of the time

great location and large rooms

Stayed in September 2022

My room was literally right next to the elevators (the only one on the floor), and every time the elevators went by it sounded like there was a subway car passing by.

Location and general vibe.

Stayed in October 2022

service at breakfast lounge

spacious, clean and central

Stayed in September 2022

When the bar was busy, there was not near as much staff to handle

Clean, food was great, bar selections great, room was spacious and elegant.

Stayed in September 2022

breakfast options were limited

great decor and location

Stayed in August 2022