32 W Randolph St, Chicago Loop, Chicago, IL 60601, United States of America
#88 of 182 hotels in Chicago
Guests' ChoiceBased on 1125 hotel reviews
8.3Cleanliness
8.5
Comfort
8.7
Location
9.5
Facilities
8.4
Staff
8.7
Value for money
8.2
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 25, 2024
Amanda
United States of AmericaThe loud doors slamming all the time.
The location
Stayed in May 2024
Reviewed: May 21, 2024
Larisa
RussiaAll of the rooms (at least on the 8th floor) face a street where street bands sometimes perform. So it could be quite loud throughout the day. At night I also wore earplugs. It would be great if one could open window to let some fresh air in.
Location is very good if you want to explore the city. If it's relevant, there's a good deal with neighbouring parking garage, where you get to park your car just $36 per night instead of $65 per 24h. The room was new and tidy.
Stayed in May 2024
Reviewed: May 13, 2024
Marsh
United States of AmericaRoom was modern and well decorated. Theatre district location was perfect.
Stayed in May 2024
Reviewed: May 5, 2024
Janet
MexicoThey didn’t make any effort to allow us for a late check out
Stayed in May 2024
Reviewed: May 4, 2024
Buaradee
ThailandThe location of the hotel is perfect, surrounded with theatre and shopping area. Less than 10 mins walk to Chicago River, Magnificent Mile and millenium park.
Stayed in April 2024
Reviewed: May 3, 2024
Nina
United States of Americaeverything was wonderful
Stayed in May 2024
Reviewed: May 1, 2024
Victor
GuatemalaStreet noise
Stayed in April 2024
Reviewed: April 29, 2024
Kelly
United States of AmericaParking and no valet
Building almost had an apartment feel, liked that you have to have key card to move elevator
Stayed in April 2024
Reviewed: April 20, 2024
Ana
United States of AmericaGreat location!!
Stayed in April 2024
Reviewed: April 15, 2024
Laura
United States of AmericaSome people of the staff were not really kind. Also there are not any healthy food choices in the minishop
Clean and very good price for the location
Stayed in April 2024
Reviewed: April 14, 2024
Ashley
United States of AmericaI think instead of a light blanket a duvet would’ve been better, half n half instead of coffee mate which is just chemicals, & our bathroom in our room still had urine stains.
Location was amazing, the rooms were nice & well put together. Coffee was good upstairs & the snack selection was nice.
Stayed in April 2024
Reviewed: April 13, 2024
Samantha
Trinidad and TobagoCould have been a little less expensive
Comfortable and clean. Huge room
Stayed in April 2024
Reviewed: April 4, 2024
Shazia
United States of AmericaFridge would turn off every two hours.
Nice clean place. Location was great.
Stayed in March 2024
Reviewed: April 4, 2024
Silviacarrilho
PortugalThey didn't have an extra duvet and the existing one was a bit thin.
Great value for money!
Stayed in March 2024
Reviewed: April 1, 2024
Beatrix
CanadaThe AC system was really loud and the room was not well cleaned when we checked in.
The room was spacious and well-equipped. The location of the hotel is amazing, easy to reach the subway lines or to walk anywhere downtown. Lots of great restaurants in the neighbourhood as well.
Stayed in March 2024
Reviewed: April 1, 2024
Ayreon
United States of AmericaThe parking prices aren't the best.
It was downtown and around a lot of stores/restaurants.
Stayed in March 2024
Reviewed: March 23, 2024
Benjamin
AustraliaIt was all good
Great location. Clean and tidy
Stayed in February 2024
Reviewed: March 20, 2024
Michele
United States of AmericaThe smell the hotel smelled like a bad sewage line
had a king suite very roomy and nice
Stayed in March 2024
Reviewed: March 15, 2024
Burcu
TurkeyCould be cleaner, especially the corridors. There were white paint particles that fell from the ceiling outside our door during the whole week we stayed there. It is impossible not to see them but the housekeeping did not care. There was much cold air flow coming from under the door of the room, very inconvenient given how cold Chicago is in early March. The hotel is located in the city center, within the Loop, so there are all sorts of people around. Whenever the door keeper was away, it got a little creepy when waiting for the elevators because the reception is on the 9th floor.
The location is conveniently close to the subway, in the heart of the city. Surrounded by many attractions, shops, restaurants in walkable distance.
Stayed in March 2024
Reviewed: March 15, 2024
Imthegunlobby
PolandThere is only one restaurant open till 11pm nearby. Everything else is closed at 10pm.
Spacious and clean rooms.
Stayed in February 2024
Reviewed: March 13, 2024
Jialin
CanadaThe room is not quiet enough as I hear children speaking in the other room. Also, the housekeeper keeps knocking on my door until I answer, while it is pretty apparent that I am in the room and the housekeeping service is not suitable at the time.
Stayed in March 2024
Reviewed: March 10, 2024
Tracey/john
United States of AmericaParking
It was in center of downtown
Stayed in March 2024
Reviewed: March 5, 2024
Elizabeth
United KingdomGreat location. Clean and comfortable.
Stayed in March 2024
Reviewed: March 3, 2024
Abiola
NigeriaThe location. The center of fun and food
Stayed in February 2024
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