49 Tunnel Road, Asheville, 28805, United States of America
#34 of 74 hotels in Asheville
Guests' ChoiceBased on 404 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
8.8
Facilities
9.1
Staff
9.1
Value for money
8.7
Free WiFi
9.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 1, 2024
Chelsea
United States of AmericaThe rooftop area is amazing. The staff are very nice. Clean rooms, clean pool area.
Stayed in April 2024
Reviewed: April 27, 2024
Amanda
United States of AmericaMaybe not the best neighborhood but I felt like that about most of Asheville and the is was def much better than some areas!!
It was very clean and well kept. The staff was extremely friendly and helpful.
Stayed in April 2024
Reviewed: April 24, 2024
Jessica
United States of AmericaThere's no breakfast option and the terrace on top needs to be more temperature friendly.
The hotel was clean and very close to everything. The view was ok considering the chilling temperatures. But mother nature is to blame not this establishment.
Stayed in April 2024
Reviewed: April 22, 2024
Michael
United States of AmericaI can’t think of anything I didn’t like. Wonderful place to stay.
I liked the kitchen area and the pool area. The rooftop was awesome but we didn’t have the weather to enjoy it.
Stayed in April 2024
Reviewed: April 22, 2024
Kathleen
United States of AmericaMaybe a little updating of bathroom could be done.
Breakfast was good and the staff in the breakfast area were so pleasant and accommodating as was the people working behind the front desk. Walked into our double king room on 5th floor and both of us went WOW...wall to wall view of ocean. The view never got old, even when the one day was too cold, windy and rainy to go out so we sat in our room and I did laundry which was located right down the hall from us. Just looking out our sliders was enough for us.
Stayed in April 2024
Reviewed: April 9, 2024
Susan
United States of AmericaClean and beautiful 👍👍👍
Stayed in April 2024
Reviewed: April 8, 2024
Chelsie
United States of Americaac didn’t stay on
the rooftop and that pets are allowed and the pool
Stayed in April 2024
Reviewed: April 7, 2024
Judson
United States of AmericaI loved everything except for the fact that my deposit still has not been refunded
Stayed in March 2024
Reviewed: April 2, 2024
Courtney
United States of AmericaEverything was perfect!
The kitchen in the room was amazing!!! Also, the laundry facilities!
Stayed in March 2024
Reviewed: April 1, 2024
Ellie
United States of AmericaThe homeless people approached us in the parking lot.
Location was amazing, loved the hot tub accessibility that stayed open late. Great location to downtown. Room was clean and updated. I felt safe with the security to use the elevator you must scan your key.
Stayed in March 2024
Reviewed: March 26, 2024
Jennifer
United States of AmericaNo breakfast, but that was ok. I didn’t see when booking so that was my fault.
Great location and staff was so nice! Rooftop deck was beautiful even though it wasn’t completely set up due to it being March. I bet it’s beautiful in the summertime.
Stayed in March 2024
Reviewed: March 16, 2024
Adam
United States of AmericaClean and very nice with plenty of room
The AGM was extremely helpful I can’t remember her name but she was great and a good representative of the company
Stayed in March 2024
Reviewed: March 9, 2024
Alyson
United States of AmericaPool and hot tub hours not long enough
Hot tub
Stayed in March 2024
Reviewed: March 4, 2024
Anthony
United States of AmericaPeople in the area was a little sketchy and door from grill area was down so we had to walk around to get back in the hotel.
Very clean and comfortable room. Hotel was near grocery stores and restaurants. We love the kitchen the space in the room.
Stayed in March 2024
Reviewed: March 4, 2024
Jessica
United States of AmericaWe had a king Mountain View room. Very spacious very clean! Bed was surprisingly comfortable. Hubby, baby and I slept really well! Staff was friendly and helpful. The location of the hotel was PERFECT! Considering this was only a day trip for us, we were able to make so many stops in the downtown area since everything was pretty much 10 min or less away from Candlewood. Would def stay here again.
Stayed in March 2024
Reviewed: February 27, 2024
Sage
United States of AmericaI can say nothing
It was a great price, friendly staff and the rooms were amazing!
Stayed in February 2024
Reviewed: February 20, 2024
Shantel
United States of AmericaClean indoor pool
Stayed in February 2024
Reviewed: February 16, 2024
Brooke
United States of AmericaNothing
Super clean, nice room, super friendly lady at the front desk
Stayed in February 2024
Reviewed: January 29, 2024
Blake
United States of AmericaLocation, white lights
Kitchenette
Stayed in January 2024
Reviewed: January 26, 2024
Holland
United States of AmericaClean
Stayed in January 2024
Reviewed: January 22, 2024
Angela
United States of AmericaThe night staff at the front desk seemed rather annoyed when we had a question late at night. To be fair, it was very late, but I feel like night shift should be willing to be on call if their job is specifically “night shift”? They were still accommodating and able to help us, but I found that rather strange.
Location was a bit sketchy but in a good proximity to a nice grocery store. It was clean and comfortable. The staff was accommodating when we decided to extend our stay one more night.
Stayed in December 2023
Reviewed: January 22, 2024
Bryce
United States of AmericaIt doesn’t offer free breakfast.
Our room was the perfect size for a family of 4! I loved the layout of it! It was very clean and had everything we needed! The indoor pool and hot tub were also great! The pool was the perfect temperature and very clean! The fitness center was great too! Everything on property was up to date and kept clean!
Stayed in January 2024
Reviewed: January 14, 2024
Mary
United States of AmericaGreat location
Stayed in November 2023
Reviewed: January 7, 2024
Leslie
United States of AmericaWould have liked to have known the pet fee upfront.
Very clean, great location, super comfortable and had a great kitchen. Pet friendly too.
Stayed in January 2024
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