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  5. Reviews of Candlewood Suites Atlanta - Smyrna, an IHG Hotel

Reviews of Candlewood Suites Atlanta - Smyrna, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2210 Corporate Plaza, Atlanta, 30080, United States of America

#72 of 263 hotels in Atlanta

Guests' Choice

Review Score

Based on 42 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    8.8

  • Value for money

    8.7

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 29, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Charged $40 over the price agreed to on booking

    Stayed in April 2024

  • Reviewed: April 27, 2024

    9.0
    New and clean central hotel that's good for the business traveler
    • Business trip
    • Family with young children
    • Queen Studio Suite
    • Stayed 1 night

    The rate Booking.com gave included taxes and when we checked in the hotel didn't honor this, so the rate was actually $25 more dollars than we expected. We may have not booked this hotel if we had known as we had a nightly limit.

    The hotel is small and new at the end of a cul de sac, so very quiet. It was very clean and new and fairly well appointed, but definitely geared to the business long stay traveler.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    7.0
    New hotel, clean, very quiet.
    • Leisure trip
    • Solo traveler
    • Queen Studio Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn't like the late check in time of 4:00pm. I actually emailed the hotel two different times to request an earlier check-in and no one ever replied. My first room the ac was extremely loud and it had a foul odor. Luckily I was able to change rooms the following day. The bed was also much too firm for me and seemed really small for a Queen size. The location is a positive and negative. Positive due to it being right off the highway and access to stores, restaurants and the Braves stadium. The negative is the hotel sits in a really odd location behind Target and a very old Red Roof hotel sits right next to it.

    The hotel is only four months old I believe and everything is obviously still very new and clean throughout. The hotel was very quiet. My room was spacious and clean. The bathroom included all Dove products which I really enjoyed using. There is no breakfast at this location, however in the lobby is complimentary coffee, and you're able to purchase chips, ice cream,frozen meals, laundry products and more. The laundry is complimentary! Also in your guest room is a large laundry basket the hotel provides. I thought this was wonderful for the guests and I haven't seen this at any other hotels I've ever stayed at so a huge plus for me.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    It was clean and the rooms are actually nice.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Queen Studio Suite
    • Stayed 1 night

    I think because the hotel is so news there was a chemical smell in the room.

    It was nice to stay in a new, clean hotel room. The bed was comfortable and it was nice to have a full kitchen.

    Stayed in April 2024

  • Reviewed: March 28, 2024

    8.0
    It was a comfortable stay that generated fond memories.
    • Leisure trip
    • Couple
    • Queen Studio Suite with Roll In Shower - Mobility Accessible
    • Stayed 3 nights

    The ADA accessible room I reserved was not available when I arrived. The General Manager was extremely accommodating in resolving the situation. i would have preferred not to have to change rooms during my stay, but everything worked out as it should.

    The Cupboard was adequate for drinks and snacks. The staff was extremely knowledgeable, kind, and compassionate. The 50" flatscreen tv was super for watching the NCAA tournament.

    Stayed in March 2024

  • Reviewed: February 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    It was very clean and the staff was excellent. It was in a great location for my needs.

    Stayed in February 2024

  • Reviewed: January 19, 2024

    9.0
    Couldn't have been happier.
    • Business trip
    • Solo traveler
    • Queen Studio Suite
    • Stayed 5 nights

    Loved my stay. Nothing not to like.

    Location great. Does not provide breakfast. Stayed there because I was having some work done at my house. Very friendly and accommodating staff. From the moment I walked in, I felt welcomed. Place was clean, up to date and ambiance was conducive to getting having a small meeting in the lobby or just getting some work done. Pantry was well stocked and free hot beverage all day long. Shout out to the manager, Ms. Bobbi and Ms. Barbara!!!. Definitely recommend. May just go there for a staycation.

    Stayed in January 2024

  • Reviewed: May 24, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    They told me booking.com was supposed to call me and tell me that they were overbooked when I arrived to checkin . Though I boooked months in advance. And it was my boyfriend birthday. We missed our reservations because I had to find a new hotel. People at desk were not nice at all.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    1.0
    Switch and Bait Prices
    • Business trip
    • Group
    • Queen Studio Suite
    • Stayed 10 nights

    See comment above.

    Was overcharged for the stay, hotel lacked in daily cleanliness, the appliances in the room were difficult to operate without maintenance, there's no pool, no breakfast, and the marketplace was always dirty and lacked utensils, the internet was in and out, and the elevators were in and out of service, the dish washer did not function properly, so I had to wash them by hand. The front desk staff were poorly trained or lacked basic customer service skills.

    Stayed in April 2024

  • Reviewed: May 6, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Studio Suite with Tub - Mobility Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    The tub should have a reel to hold onto get in the tub or something on the bottom on the tub because it was very slippery and my fiancée fell in the tub because of it .

    There wasn’t a breakfast

    Stayed in April 2024

  • Reviewed: May 2, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very clean staff was awesome brand new

    Stayed in April 2024

  • Reviewed: April 21, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    room door didn’t lock. ac was not cool at all.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Queen Studio Suite with Tub - Mobility Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    hard to find with uber or Google maps, not very good if you plan to walk around and get dinner. If u have a car, it's pretty convenient

    Super clean, big rooms, good pillows, attentive staff, overall very good condition

    Stayed in April 2024

  • Reviewed: April 11, 2024

    4.0
    Will never come back. Booked a month in advanced for 2 beds & only got 1 plus was overcharged $58.
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite with Tub - Mobility Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Dishonest staff / overcharged / booked 2 beds & only got 1

    Location

    Stayed in April 2024

  • Reviewed: April 9, 2024

    10
    Excellent place to stay
    • Leisure trip
    • Solo traveler
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The room was so clean and just a very nice place to

    Stayed in April 2024

  • Reviewed: February 22, 2024

    10
    Wonderful stay and will definitely be back.
    • Solo traveler
    • Standard Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t have any dislikes.

    The property was super clean and in an excellent location. The staff was top notch! I was traveling alone and felt safe, and also knew I could ask the front desk staff for anything I needed and they had my back.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    10
    Amazing for the price
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There was no breakfast but was not too big of a deal

    How clean and convenient the location was

    Stayed in February 2024

  • Reviewed: February 19, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator button stop working for a minute but they got it fixed

    Everything was wonderful I

    Stayed in February 2024

  • Reviewed: November 15, 2023

    1.0
    Absolutely terrible
    • Business trip
    • Solo traveler
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Everything. They canceled my reservations without notifying me.

    Nothing. I was not able to stay at the hotel.

    Stayed in November 2023

  • Reviewed: May 7, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Studio Suite
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: April 30, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Queen Studio Suite
    • Stayed 14 nights

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: April 25, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • Queen Studio Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

Showing 1 - 25

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