921 Atlas Road, Columbia, SC 29209, United States of America
#57 of 108 hotels in Columbia
Guests' ChoiceBased on 138 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
8.4
Facilities
7.8
Staff
8.9
Value for money
7.7
Free Wifi
5.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 21, 2024
Latoya
United States of AmericaThe rear parking lot could be slightly more secure. A section of the fence had been cut which made it easier for people to walk through. The bed could have been a bit firmer. No continental breakfast available, so you have to leave to find breakfast or if you have a suite with a kitchen you can make your own meals. The parking lot is small, so if you do not return to the hotel at a decent time, you may end up circling a couple of times to find a good space to fit in.
The property was close to several food and shopping options. The staff was great and very accommodating.
Stayed in February 2024
Reviewed: November 25, 2023
Leroy
United States of AmericaThe bed was very uncomfortable to me, for some reason the foot was higher than the head.The coffee was not good.
The room was great, bathroom room good.Kitchen area was great.
Stayed in November 2023
Reviewed: August 22, 2023
Jamaal
United States of AmericaThe pool was closed for maintenance.
The rooms where very clean.
Stayed in August 2023
Reviewed: June 15, 2023
Mari
United States of AmericaAside from the room itself and the staff, I didn’t like anything else about the property. The way the layout of the hotel is, it’s like a huge dorm building, with one elevator and a lot of wings. I didn’t like that each time, going or coming, I had to walk past the front desk. Very little privacy
The room itself was awesome!! The updates they did to the room were pretty amazing and I LOVE the fact that you couldn’t hear your neighbors. The staff…EVERYONE I encountered was very VERY pleasant!!!
Stayed in May 2023
Reviewed: June 6, 2023
Kelly
United States of AmericaRefrigerator is extremely loud, saw a few roaches
It was peaceful and decent
Stayed in June 2023
Reviewed: May 20, 2023
Debra
MexicoN/A
The staff was very helpful
Stayed in May 2023
Reviewed: May 13, 2023
J
United States of AmericaNo HBO. Too many dogs and dog hair where it shouldn’t be. Dishwasher and ice maker didn’t function properly. Side doors unable to open even with key. Day staff rude and unwilling to assist with simple requests. Especially Robyn.
Good location, clean, comfortable, great amenities.
Stayed in May 2023
Reviewed: March 21, 2023
Delandron
United States of AmericaThe room wasn’t ready by the time I got there. so, I just got the key and left. when, I came back to enter the room it smell like Burnt popcorn really bad in the room. I ask one of your staff members for air freshener and it still didn’t work. I used lysol. I just gave up.
nice area
Stayed in March 2023
Reviewed: March 20, 2023
Curvin
United States of AmericaThe coffee and that's crutch of it to me. It needs to be more robust.
Didn't have breakfast, however your coffee sucks! It had no coffee taste at all and the smell of it and taste of it just tasted like slight coffee with no taste at All.
Stayed in March 2023
Reviewed: February 17, 2023
Jada
United States of Americathe room was hot! other than when the AC wanted to work
the location and the friendly front desk ladies
Stayed in February 2023
Reviewed: February 7, 2023
Delandron
United States of Americasomeone making a lot of noise
nice
Stayed in February 2023
Reviewed: February 7, 2023
Karen
United States of AmericaAll was good
Plenty of room, good customer service
Stayed in February 2023
Reviewed: December 29, 2022
Evelyn
United States of AmericaThe kitchenette
Stayed in November 2022
Reviewed: October 1, 2022
Christy
United States of AmericaI like hot showers and the water would turn tepid halfway through. So that wasn't much fun. There was also a couple stains in the carpet that needed tending to.
The room was spacious and comfortable. The bed was amazing! And the layout of the room was good too.
Stayed in September 2022
Reviewed: September 18, 2022
David
United States of AmericaNO BREAKFAST!!!!!
Location & facilities.
Stayed in September 2022
Reviewed: June 2, 2024
Lyndreca
United States of AmericaThere wasn’t a oven
The staff was very friendly
Stayed in May 2024
Reviewed: May 13, 2024
Crystal
United States of AmericaBeds were not comfortable
Beautiful lobby and facility
Stayed in April 2024
Reviewed: May 12, 2024
Tirzhana
United States of AmericaNothing
Room
Stayed in May 2024
Reviewed: April 29, 2024
Ashley
United States of AmericaFirst I was put into the wrong room I ordered a king suite and was given a queen bed but being that my husband liked the shower we kept the wrong we went into the room at 11:00 p.m. which was our check in time and we dropped off our belongings and we went out for dinner when we arrive back at our hotel the AC was on 62 but the panel on the wall said it was 81°. So we figured the AC weren't working but we was giving it a chance so by 7:00 a.m. I contacted the front desk and told him that the air weren't working she told me once they make this man had arrived to work that he would come and fix it so we left around 8:00 for breakfast and came back around 11:00 a.m. and when we came back the room was hot that air wasn't turned on at all and the room was at 78° and we call back downstairs she told us that she would send the maintenance man back up and look out the window he's fixing someone's car so he came back up 1hr later told us to give the AC about an hour and by 2:00 we are leaving for the wedding so we called again and a guy told us that he would change them out we came back from the wedding around 9:00 p.m. it wasn't switched out I went downstairs they switched us to another room at this point we got the king bedroom that we had asked for first time but it was too much back and forth it wasn't worth the price I was also charged $393 on my card and the receipt says 333 so I am now waiting to see if my $60 will be funded back to my bank..
The staff was nice.
Stayed in April 2024
Reviewed: April 29, 2024
Terry
United States of AmericaShowers was dirty and pillows had a smell to them.
Location
Stayed in April 2024
Reviewed: April 7, 2024
Katia
United States of AmericaDon’t have indoor pool
How clean and sweet the staff was
Stayed in April 2024
Reviewed: March 31, 2024
David
United States of AmericaThe toilet was broken. The room kind of smelled. Definitely wasn't cleaned properly before use, hair on the floor, lotion on the counter. Definitely been in better hotels.
Not much
Stayed in March 2024
Reviewed: March 24, 2024
Dondoria
United States of AmericaThe extra additional charges that are unaccounted for and can’t be explained!
Stayed in March 2024
Reviewed: March 11, 2024
Heather
United States of AmericaThe smell in the room was horrible! It made me want to puke. The bed had a divot in it that was so bad I could t even sleep in it. I had to go crawl in the other bed with my kid. The bathroom door was extremely hard to shut and the handle to that door was close to be broken. I would t let my kid close the door all the way because I was worried they would get stuck in there. It was not very clean. Bathroom cup had prints and goop on it. With it being a suite there was very minimal silverware (like only 1 spoon even though it’s a 4 person room). Lamp by the beds would not turn on. I mean the list just keeps going. The staff was very nice and switched us rooms after our first night. The second room was a little better but I would NEVER stay at that hotel again. I would rather sleep in my car. That is how bad it was.
The staff. All of the staff were extremely nice and very helpful.
Stayed in March 2024
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