7930 North Stemmons Freeway, Dallas, TX 75247, United States of America
#83 of 170 hotels in Dallas
Guests' ChoiceBased on 755 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
8.4
Facilities
8.0
Staff
8.6
Value for money
8.2
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 1, 2024
Gary
United States of AmericaSome areas not clean
No breakfast
Stayed in April 2024
Reviewed: April 27, 2024
Milton
United States of AmericaRoom location was on side of building facing freeway…traffic noise was something not used to. Will specify room away from freeway next time. Noisy a/c
Did not eat breakfast
Stayed in April 2024
Reviewed: April 22, 2024
Blyth
United States of AmericaOur room was in the front of the hotel, so we had to hear the noisy highway all night. If you stay here we recommend staying at the back of the hotel. Our third floor hallway didn’t smell great like the lobby.
Room was large, separate sleeping areas. Kitchenette was very cost effective for our 4 night stay. Free laundry facilities (just bring soap). Everything was really clean.
Stayed in April 2024
Reviewed: April 21, 2024
Tina
United States of AmericaEven though there was a recliner in the room, there was no way to position it to sit in it to watch TV.
It was nice and quiet. The staff was very friendly. The workout room was exceptionally clean as was the room. I actually chose it originally because of the $10 pet fee. I am no longer going to stay in hotels with an absurd pet fee. Loved the fridge with an ice maker!!
Stayed in April 2024
Reviewed: April 21, 2024
Abs
United States of AmericaPet friendly, snack store on-site, sitting area enclosed.
Stayed in April 2024
Reviewed: April 20, 2024
Danny
United States of AmericaHotel shuttle to airport and back. Thank You!!!!!
Stayed in April 2024
Reviewed: April 15, 2024
Henry
United States of AmericaHalls on 3rd floor need updates. Only stocked with two towels for 5 people. However, more were provided right away when we called.
Area feels safe. Room was clean and beds were comfortable.
Stayed in April 2024
Reviewed: April 15, 2024
Annalee
United States of AmericaFaint sometimes strong smell of mildew in the hallway?? Definitely think you should ditch the carpet, just a suggestion
Very easy to get to the freeway from this location. Rooms sizable, moderately clean, and the staff was exceptional!
Stayed in April 2024
Reviewed: April 9, 2024
Cindy
United States of AmericaAC didn't work
Location
Stayed in April 2024
Reviewed: April 9, 2024
Sinetria
United States of AmericaHotel is old, needs improvements and had issues with key card at entrance door
Rooms are big
Stayed in March 2024
Reviewed: April 9, 2024
Charla
United States of AmericaThe guy at the front desk was everything!!!! He did an Awesome job checking us in and making us feel comfortable. I give him and the shuttle driver a 10. Great job, and I'll be back.
Stayed in March 2024
Reviewed: March 28, 2024
Donna
United States of AmericaThe bedrooms didn’t lock . I thought it did but u could open the door with a push
The property was great . Clean and very nice .
Stayed in March 2024
Reviewed: March 18, 2024
Shalexia
United States of AmericaNothing.
Check in was easy with Dave! The property was clean and no dirty smells. I saw the shuttle coming and going numerous times.
Stayed in March 2024
Reviewed: February 3, 2024
Shannon
United States of AmericaThe staff was very friendly and professional. The room was impeccably clean.
Stayed in February 2024
Reviewed: January 26, 2024
John
United States of AmericaIt's an older place, shows some signs of age. But nothing horrible.
Everyone, I mean every person, was friendly and awesome. Front desk to driver, just good people. We picked the spot so that we could get their shuttle to the airport. Restaurant next door has a bar and GREAT food too!
Stayed in January 2024
Reviewed: January 3, 2024
Ofelia
United States of AmericaHousekeeping staff kept knocking every day , even when I explain I had reserve the room for 4 nights. The 1st time the housekeeper knocked , stating she was told by her supervisor that the room needed cleaning, that I was gonna be checking out , The next day there was no knocking , housekeeper open the door and barge in the room opening the door, while We were in the room …. No respect for privacy.
Stayed in January 2024
Reviewed: December 12, 2023
Angel
United States of AmericaThe shower didn’t have good pressure. The main bed was to high for my brother that was in a wheelchair. The seat in the shower wasn’t safe.
It was located where I needed to be. It was clean an quiet.
Stayed in December 2023
Reviewed: December 10, 2023
Smith
United States of AmericaI didn't like the fact that all the money you pay and there was no free breakfast or a kitchen to offer a meal. Most hotels have a chef to cook a meal you can purchase or breakfast ready.The little room downstairs was too expensive. Remember when people are traveling things are already expensive so why not make it less stressful especially for families that travel and offer breakfast at your hotel. Holiday Inn was less expensive and had the same suite but had free breakfast. Also I shouldn't have to be turned away for towels at a hotel I'm staying at. Things like that should be well over stocked as much money as I payed, that was weird asking for a towel and being told wait till next morning when they can wash some more, like really.
The room was huge and comfortable, and we liked the mini kitchen.
Stayed in November 2023
Reviewed: December 4, 2023
Cecilia
United States of AmericaEverything was fine
Location
Stayed in September 2023
Reviewed: December 2, 2023
C
New ZealandBig Rooms easy parking
Stayed in November 2023
Reviewed: November 27, 2023
Lisa
United States of AmericaNo shuttle to DFW, only Lovefield.
Staff was nice, bed was most comfortable of all the hotels I've stayed in, coffee was accessible. I could be comfortable staying several nights.
Stayed in November 2023
Reviewed: November 11, 2023
Myndi
United States of AmericaKey card machine wasn’t working when we arrived so sometime had to let us into our room several times. They finally got it working that evening and all was good. Pool area is only open 10am to 10pm. Would have been nice to have coffee by the pool.
Front desk folks were super nice and helpful. Hotel was clean and comfortable. Super comfy bed. Restaurant next door was very good and convenient. Good value for the price.
Stayed in November 2023
Reviewed: November 9, 2023
Abigayl
United States of Americaeverything was fine.
the front desk was very helpful and kind, and the check in was very fast and easy. We loved how clean everything was as well.
Stayed in October 2023
Reviewed: October 3, 2023
Tiffany
United States of AmericaOur room was clean, but the property wasn’t consistently clean. One time we came back from dinner and the first floor had some putrid smell. We were staying on the 3rd floor so by the time we got to the elevator we couldn’t smell it. Another time there were dirty, gross hand prints dragged down the front of the elevator door that wasn’t cleaned until the next day. Also someone left a bag of trash by the elevator door as well on our floor that wasn’t picked up until later that evening. Another time food was left out just laying in the hallway. No plate or container. Just food tossed across the carpet on the 3rd floor. I don’t know what guests were staying there but they weren’t respectful of the property.
The staff was really friendly. Our room was spacious and clean. It was really quiet. Our room stayed nice and cold in the Texas heat. The location was never too far from anywhere we wanted to visit. It was also easily accessible with parking always available.
Stayed in October 2023
Saint-Dizier, France
Cassacco, Italy
Agerola, Italy
Bocas Town, Panama
Doddington, UK
Liptovský Mikuláš, Slovakia
Gdańsk, Poland
Tikali, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content