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  5. Reviews of Candlewood Suites Hazleton, an IHG Hotel

Reviews of Candlewood Suites Hazleton, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9 Bowmans Mill Road, Hazleton, PA 18202, United States of America

#5 of 8 hotels in Hazleton

Guests' Choice

Review Score

Based on 120 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.8

  • Location

    8.4

  • Facilities

    7.4

  • Staff

    8.0

  • Value for money

    7.3

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 23, 2023

    6.0
    Bed was very comfortable and the view was amazing with the fall colors!
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds Roll-In Shower - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Close to the interstate. The hotel was quiet and clean. We did need assistance with our room and Ashley was such a huge help!! Very polite and helped us change room with no fuss!

    Stayed in October 2023

  • Reviewed: October 8, 2023

    6.0
    Give people what they book
    • Family with young children
    • Queen Suite with Two Queen Beds Roll-In Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I booked 2 rooms we’re supposed to be 2 queens beds and handi cap not what I got got 2 doubles and 1 handi cap room still charged me same prices

    Very nice and clean

    Stayed in October 2023

  • Reviewed: August 12, 2023

    7.0
    It was fine. We were bz so not there much.
    • Leisure trip
    • Couple
    • Suite Selected at Check In
    • Stayed 6 nights
    • Submitted from a mobile device

    No room service. Trash piled up. Had to go looking for clean towels. Toaster didn’t work. Bed is up against the wall so hard for 2 people.

    The convenience and the view

    Stayed in August 2023

  • Reviewed: December 19, 2022

    7.0
    adequate
    • Leisure trip
    • Couple
    • Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    parking lot filled with empty bottles and garbage. no breakfast facilities

    location

    Stayed in October 2022

  • Reviewed: October 14, 2022

    8.0
    exceptional thank you
    • Business trip
    • Solo traveler
    • Suite Selected at Check In
    • Stayed 7 nights
    • Submitted from a mobile device

    should serve bagels cream cheese donuts just a light breakfast

    location and staff

    Stayed in October 2022

  • Reviewed: October 13, 2022

    6.0
    Stay was brief and accommodations were adequate.
    • Leisure trip
    • Solo traveler
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I had to ask staff to ask another guest to turn their music down at 11pm. Otherwise very quiet.

    Room was very clean and bed was super comfy.

    Stayed in October 2022

  • Reviewed: October 7, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Coffeemaker had no pot. Beds are too close to wall for 3 adults to navigate

    Location excellent for an overnight stay.

    Stayed in October 2022

  • Reviewed: October 3, 2022

    8.0
    Great hotel suite layout
    • Business trip
    • Solo traveler
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night

    Pillow poor. Better parking more moving racks for luggage. Rent or borrow wall charges or have lamp with USB hookup.

    Very clean kitchen, pillows could be fluffier they deflated and got hard...my pillow

    Stayed in October 2022

  • Reviewed: September 4, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    non smoking room still smelled like smoke

    nice staff

    Stayed in September 2022

  • Reviewed: August 6, 2022

    6.0
    Disappointing
    • Leisure trip
    • Couple
    • Suite Selected at Check In
    • Stayed 3 nights

    Bed not against the wall, "easy chair" in room, desk chair seat not worn out, trash dumped daily

    No breakfast avai;able

    Stayed in July 2022

  • Reviewed: July 26, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds Roll-In Shower - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Requested queen beds and got full. Mattresses were on the mushy side.

    Stayed in July 2022

  • Reviewed: June 24, 2022

    6.0
    It worked but it was not the cleanliness.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness. The room was not cleaned and the bedding was dirty. They r having staffing issues like every place else so its somewhat understandable. But it wasn't good.

    Staff was nice, room size was perfect and location was excellant.

    Stayed in June 2022

  • Reviewed: June 10, 2022

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Queen Studio - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Terribly dirty. Cobwebs, dirt and dust on everything except table top and counter.....light switches, outlets.lamps, curtains....all of it and more was filthy and grimy. Desk chair desperately in need of replacement so didn't use it.

    Good coffee in lobby Location Staff nice Bed comfy

    Stayed in April 2022

  • Reviewed: June 3, 2022

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Suite Selected at Check In
    • Stayed 3 nights

    There was a chair in our room whose upholstery was completely worn in the shape of a human body and very disgusting. Everything else was clean but that chair looked like someone had drunk themselves to death in front of the television in that chair. We didn't want to touch it. It was a cloud over an otherwise pleasant stay. That chair should be burned.

    desk staff was nice and friendly.

    Stayed in May 2022

  • Reviewed: May 26, 2022

    8.0
    Cozy spot when in Hazleton that's away from the nonsense
    • Leisure trip
    • Solo traveler
    • King Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    My coffee pot was too small for the coffee maker and I had to hold it up to get the coffee to come out properly. I wish there were heavier curtains and not just sheers on windows. Sun comes shining in way too early and it's hard to sleep past sunrise. 😎 Road entrance is full of pot holes, I almost lost my car in one. 🤪 There's a lot of marijuana being smoked IN the property and I could smell it everywhere. There's a time and place for that 😉

    I loved the view of the valley below! 🌳Very nice to have a free place to do laundry. Location was excellent. Room was really clean. Bed was down right comfortable and cozy! Convenient to have choices of a quick bite and drinks in the freezers in main lobby.

    Stayed in May 2022

  • Reviewed: May 18, 2022

    7.0
    Met our needs for a quick overnight stay
    • Leisure trip
    • Couple
    • King Studio - Non-Smoking
    • Stayed 1 night

    Very shabby easy chair / desk . Beds too soft. So called Marketplace for food had disappointing variety / choices and high prices. Limited cutlery and glasses in kitchen - no spoons at all. Very noisy fridge / icemaker cycled throughout the night. Staff not too engaged.

    Nice view. Walking distance (right next door) to very good / expensive restaurant. Easy access from highway - lots of parking. Large room. Fast internet was appreciated.

    Stayed in May 2022

  • Reviewed: March 20, 2022

    6.0
    Cheap stay in need of staff and TLC
    • Leisure trip
    • Couple
    • King Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Only one chair available for eating (got folding chaiir). Understaffed and waits for checkin and checkout. Bathtub plug defective. Kitchenette missing pots, silverware. Armchair badly frayed. HVAC cycled noisily all night (room 404). Second and last stay.

    Location convenient to interstate. Parking also convenient. Wifi OK. Cheapprice and you get what you pay for. Clean, smells OK. Quiet hallway.

    Stayed in March 2022

  • Reviewed: October 26, 2021

    8.0
    nice stay
    • Leisure trip
    • Couple
    • King Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it’s was very clean. the staff was very friendly. large fridge and mini stove was nice. dishes provided. views were nice.

    Stayed in October 2021

  • Reviewed: October 9, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite Selected at Check In
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed had only one nightstand and the other side if the bed against the wall. Made use of the bed very inconvenient.

    Large room. Lobby ammenities

    Stayed in October 2021

  • Reviewed: September 20, 2021

    7.0
    Great stay but didn’t like the smell of hall way
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like the smell of the hallway. Even if we had a smoking room, it was unbearable walking in the hallway. I asked people from the front desk about it and they gave me a odor eliminator spray. I sprayed my perfume and the spray around my room when I walked outside.

    Love the location, love how clean the rooms are. The staff is very friendly

    Stayed in August 2021

  • Reviewed: August 8, 2021

    6.0
    Pleasant
    • Business trip
    • Couple
    • King Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Check in was 3 pm. Room wasn’t ready until almost 4

    Stayed in August 2021

  • Reviewed: June 28, 2021

    7.0
    room was comfortable, exterior needs work
    • Leisure trip
    • Family with young children
    • Studio - Non-Smoking
    • Stayed 1 night

    there was trash in the parking lot and the trash cans were full. Th 3rd floor hallway smelled like cigarettes and pot. We have stay at this hotel over when traveling to Maine over the last 8 years and each year it has gotten a little worse in appearance outside. There are also weeds (tall) growing in between the plants. Manager needs to address the exterior appearance

    Stayed in June 2021

  • Reviewed: April 29, 2024

    9.0
    Will definitely stay at this facility next trip to this location.
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds Roll-In Shower - Non-Smoking
    • Stayed 1 night

    No breakfast offered at this location.

    The view. Rooms were spacious and clean. Full size kitchen. Staff very friendly. Quiet location.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    It was perfect for what we needed.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights

    No breakfast, but the free coffee was nice

    Location was very convenient. The acceptance of pets was great. The staff was really friendly. Great view.

    Stayed in April 2024

Showing 1 - 25

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