1039 Zorn Avenue, Louisville, KY 40207, United States of America
#27 of 146 hotels in Louisville
Guests' ChoiceBased on 95 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
8.8
Facilities
9.0
Staff
9.2
Value for money
8.5
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 6, 2024
Robert
United States of Americalocation
clean
Stayed in May 2024
Reviewed: March 24, 2024
Lynn
United States of AmericaVery clean and comfortable. Carlos was extremely friendly upon check-in. I would definitely come back to this location!
Stayed in March 2024
Reviewed: January 8, 2024
Lissa
United States of AmericaRoom was a little pricey and didn’t have breakfast.
This hotel was very clean. The room was very clean and comfortable. This room had a recliner which we liked. This room had a small like kitchenette in it which we did not use.
Stayed in January 2024
Reviewed: November 9, 2023
Klarer
United States of AmericaComplimentary breakfast bar would have been nice.
The staff was very helpful, and also accepting of my dog. They didn't even charge the pet fee because he was so well behaved.
Stayed in October 2023
Reviewed: October 23, 2023
Atkinson
United States of AmericaI had ants, not bad but I killed several.
What Breakfast ?
Stayed in October 2023
Reviewed: October 5, 2023
Deborah
United States of AmericaN/A
That not just any random persons could walk in. The front desk lady had to let them in after a certain time.
Stayed in October 2023
Reviewed: September 27, 2023
William
United States of AmericaGood location
Stayed in August 2023
Reviewed: June 12, 2023
Challener
United States of AmericaAccess, while easy, is very poorly marked at the road so we missed the entrance. The side facing the river makes you think you are in the wrong spot. The access off Zorn Road should be marked at the road. Very hard to see the entrance (turn at the Valero Gas Station) at night.
Location was fantastic for us, close to everything. Immediately off I 71, simple to get to. Close to river (beautiful) and Locust Grove.
Stayed in June 2023
Reviewed: June 8, 2023
Adelaide
United States of AmericaThe road leading up to the hotel needs to be cleaned up and a big Candlewood Suites sign should be out on the street. Hard to find as it is behind the gas station.
the staff was fantastic!! They were always wilt help with aNYthing- even a clock that wouldn't work. I thought that the management's idea of having BBQs for the residents was a great idea
Stayed in June 2023
Reviewed: May 14, 2023
Jeff
United States of AmericaWe were confirmed for a roll in shower and did not receive it. Which made it difficult and unsafe for me because I only have one leg.
Stayed in May 2023
Reviewed: March 5, 2023
Ella
United States of Americano fragrance in the room. I am allergic. I thank you for not using any. just traveled to Colombia Ohio both hotels used fragrance.
Stayed in January 2023
Reviewed: February 15, 2023
Amy
United States of Americathe tub had a large stain in the bottom that looked like blood but was probably rust. it was off putting
pet friendly and the enclosed dog area was wonderful.
Stayed in February 2023
Reviewed: October 16, 2022
Tinlisha
United States of AmericaParking
Clean
Stayed in October 2022
Reviewed: September 20, 2022
Cheryl
United States of AmericaLocation. No place to eat breakfast or shop nearby.
Rooms were large and beds were comfortable. Staff were friendly and informative.
Stayed in September 2022
Reviewed: September 19, 2022
James
United States of AmericaNothing
Mae was amazing. Cleanliness and great location
Stayed in September 2022
Reviewed: July 24, 2022
Bren
United States of AmericaA shuttle service to popular destinations Ice machines on each floor
Location is amazing. So fast and easy to get into and out of the city. Front desk staff were super friendly. Tons of amenities
Stayed in July 2022
Reviewed: June 6, 2022
Kimberly
United States of AmericaKids next door cried all day. Not hotels fault.
staff. Spacious room. First floor. Wonderful staff. Love having full kitchen for the price. Restaurants close by.
Stayed in June 2022
Reviewed: March 18, 2022
Dimitri
United States of Americaconvenient location
Stayed in March 2022
Reviewed: February 5, 2022
Charles
United States of AmericaIn your snack area need to have a better selection but not a big issue.
The staff and the room was excellent decided to stay two nights instead of one.
Stayed in February 2022
Reviewed: February 2, 2022
Demase
United States of AmericaStaff was very friendly. Checked in late at night and was offered an extended check out time.
Stayed in January 2022
Reviewed: November 17, 2021
Lynn
United States of Americaclean, nice and helpful employees
Stayed in November 2021
Reviewed: October 30, 2021
Ainsley
United States of AmericaEverything the full kitchen was a surprise
Stayed in October 2021
Reviewed: October 12, 2021
Joseph
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: August 11, 2021
Cheryl
United States of AmericaNeed a channel directory print out so would know what channels are available on tv
No breakfast Location perfect for us
Stayed in August 2021
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content