121 North Royal Street, Mobile, AL 36602, United States of America
#14 of 57 hotels in Mobile
Guests' ChoiceBased on 256 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.7
Staff
9.0
Value for money
8.6
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 5, 2024
Lambert
United States of AmericaThere was nothing I did not like about the facilities
I had to leave so i did not get any of the breakfast
Stayed in April 2024
Reviewed: May 4, 2024
Shelley
United States of AmericaWas close enough to lots of places. Very clean & beds were so comfy. Would definitely stay again if ever in the area.
Stayed in April 2024
Reviewed: April 30, 2024
Devri
United States of AmericaFloors in the room could’ve been somewhat cleaner; under the beds had some trash we cleaned up
Convenient to downtown; great price; pet friendly;
Stayed in April 2024
Reviewed: March 31, 2024
Kendell
United States of AmericaNothing
The staff was Amazing. Helped in any way needed, and were Happy.
Stayed in March 2024
Reviewed: February 19, 2024
Gary
United States of AmericaPillows where soft but not wide enough
Very comfortable
Stayed in February 2024
Reviewed: February 17, 2024
Kimberly
United States of AmericaThe valet area to rest
Stayed in January 2024
Reviewed: January 30, 2024
Daniel
United States of AmericaPaying for breakfast and that's really it.
Very nice place and spacious. In a good part of town.
Stayed in January 2024
Reviewed: January 14, 2024
Cathy
United States of AmericaDesk staff was a little cold and not very helpful and it was difficult to find the place.
Beds and shower was excellent
Stayed in January 2024
Reviewed: January 5, 2024
Kathleen
United States of AmericaPay for parking
Walking to everything
Stayed in December 2023
Reviewed: January 2, 2024
Robert
United States of AmericaFriendly staff, excellent large suite rooms Walking distance to shops, restaurants Hotel was very clean. Gym & laundry facilities A plus.
Stayed in December 2023
Reviewed: December 15, 2023
Eric
United States of AmericaLocation
Stayed in November 2023
Reviewed: December 4, 2023
Jammie
United States of AmericaI can't think of anything
Good
Stayed in November 2023
Reviewed: December 3, 2023
Brandy
United States of AmericaAwesome place to stay. Walking distance from places to eat, shopping, soul kitchen concert. A great historical place to stay. Cleanliness, great staff! Will definitely be back for future concerts.
Stayed in December 2023
Reviewed: November 29, 2023
Renée
FranceI didn't know that we booked an extended stay hotel, It means no service every day
Location and staff
Stayed in November 2023
Reviewed: October 23, 2023
Jessica
United States of AmericaI do not understand why parking would not be included in a booking rate. I do not recall paying it the last time I stayed there. The clerk was unprofessional and judgmental while handling business. I felt that she may have been a great staff member, but she did not have enough training.
The property was clean. I have stayed here before! It was in an excellent location.
Stayed in October 2023
Reviewed: October 22, 2023
Dorothy
United States of AmericaN/A
Staff was so friendly, hotel was very clean! Location was great!! Will definitely stay here whenever I come to Mobile!
Stayed in October 2023
Reviewed: October 1, 2023
Nash
United States of AmericaI didn’t like that there was a fee for parking on the property that wasn’t mentioned when booking the stay. It wasn’t until I was checking in that it was brought up. It would be better to know this when booking the stay so that it can be factored into the total.
The staff was friendly and helpful. The room was very clean and the kitchenette made it easy to stock up groceries and cook meals.
Stayed in July 2023
Reviewed: September 21, 2023
Tom
United KingdomNothing
Excellent room and location. Staff were helpful and polite
Stayed in September 2023
Reviewed: September 20, 2023
April
United States of AmericaNo breakfast
Location and price
Stayed in September 2023
Reviewed: September 20, 2023
Daphne
United States of AmericaThere was a chemical smell in the room at first ,but I got accustomed to it after awhile though.
The convenience of location. The hotel is quiet and very clean.
Stayed in September 2023
Reviewed: September 11, 2023
Kimberly
United States of AmericaN/A
Everything was nice & clean & workers greeted us upon arrival
Stayed in September 2023
Reviewed: September 11, 2023
Candice
United States of AmericaThe furniture is kinda old
Is very nice looking. I didn’t like the recliner chair because the leather was coming off but other than that. The hotel was very nice and clean.
Stayed in September 2023
Reviewed: September 3, 2023
Pierce
United States of AmericaThere was no beer/wine available to buy downstairs.
I loved the continuous fan in the room for noise canceling and the size of the room.
Stayed in September 2023
Reviewed: September 3, 2023
Kendell
United States of AmericaNothing.
Clean, snack bar, very friendly.
Stayed in September 2023
Östersund, Sweden
Prenzlau, Germany
Saratov, Russia
Montecatini Terme, Italy
Port de Pollensa, Spain
Wernigerode, Germany
Rosh Pinna, Israel
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content