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  5. Reviews of Candlewood Suites Pittsburgh-Cranberry, an IHG Hotel

Reviews of Candlewood Suites Pittsburgh-Cranberry, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

20036 Route 19 Oak Tree Place, Cranberry Township, PA 16066, United States of America

#7 of 17 hotels in Cranberry Township

Guests' Choice

Review Score

Based on 142 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 10, 2024

    7.0
    Nice rooms. Big, comfortable. Would stay again
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Smelled strange but i think it was from the remodeling

    There was no breakfast offered

    Stayed in April 2024

  • Reviewed: March 13, 2024

    8.0
    Very Good
    • Family with young children
    • Queen Studio Suite with Bath Tub - Disability Access/Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing

    Great and comfortable beds, pillows, clean. Great bathroom and kitchenette. Did not miss a thing. Super accommodating.

    Stayed in March 2024

  • Reviewed: October 20, 2023

    9.0
    Very nice place! Will return.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Great location to Turnpike. Restaurants in walking distance.

    Stayed in October 2023

  • Reviewed: April 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We loved the location, the hotel, the room, the manager and the staff. The pool Was fun but very cold. Everything was excellent. The only thing we would Change is offering Some kind of breakfast. Otherwise, our kids haven’t stopped talking about it. My 3 year old has nicknamed It the “Color Hotel” due to The color scheme on the outside.

    Stayed in March 2023

  • Reviewed: February 21, 2023

    9.0
    Would stay again
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Only thing could of made it better would of been breakfast

    Clean, comfortable, small kitchenette could really be useful to save money eating out, small appliances available to borrow (crockpot, blender). We personally did not need any of those but was nice they were available. Free coffee available, close to everything

    Stayed in February 2023

  • Reviewed: January 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Does not offer free breakfast. They offer some snack types things for sale, but there could be a larger selection of items

    Rooms are spacious and comfortable. Great value for the price.

    Stayed in December 2022

  • Reviewed: December 28, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We always like how friendly and accommodating the staff is. Very personable. We've stayed severely times and have yet to get a bad trip out of it besides the fact we couldn't stay longer.

    Stayed in December 2022

  • Reviewed: October 16, 2022

    8.0
    Good and would recommend it. Just needs an inspector to stay on top of the cleaners, I guess.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    While the room was clean. I can tell it was rushed. Along with other details. There was a dirty knife in the drawer, a paper towel under the heater and a receipt from the last person who stayed there.

    The room was very nice. Didn't expect the kitchen area. Was great to have a microwave and refrigerator

    Stayed in October 2022

  • Reviewed: October 6, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Convenient location

    Stayed in October 2022

  • Reviewed: September 18, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool not heated

    In general was good

    Stayed in September 2022

  • Reviewed: July 14, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Carpet not clean or vacuumed, leftover items under the bed from previous guests

    Clean Bathroom and Bedding, comfortable Bed, great Kitchenette and location, pool and gym nice

    Stayed in July 2022

  • Reviewed: July 7, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N a

    Cleanliness and comfort of the room. Love the refrigerator and small kitchen

    Stayed in July 2022

  • Reviewed: May 31, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Trash in garbage can from prior guests. Blood on hand towel in bathroom.

    Awesome place to stay.

    Stayed in May 2022

  • Reviewed: March 14, 2022

    7.0
    Good
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was a little disappointed after staying at another Candlewood. The room was a bit worn down, large stains on the carpet etc. The scrubber for the dishes was too old to clean effectively so the plates and mugs in the cabinet were dirty. I rewashed them with a repurposed washcloth which worked fine. All in all I would stay again and recommend to a friend.

    It was a good sized room with a dishwasher, full sized fridge, plates, utensils, and cookware. The bed was comfortable, pillows were soft and fluffy. Free guest laundry. Free coffee in the mornings- no breakfast.

    Stayed in March 2022

  • Reviewed: March 9, 2022

    9.0
    it was very comfortable
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    we had an unchanged garbage under the sink

    I loved having a kitchenette in the room.

    Stayed in March 2022

  • Reviewed: February 5, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Mattress was not very comfortable.

    Clean and efficient room. Staff was friendly and helpful.

    Stayed in February 2022

  • Reviewed: January 31, 2022

    9.0
    Decent value, location and room amenities.
    • Leisure trip
    • Couple
    • Queen Studio Suite with Bath Tub - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    great location, clean, and the kitchenette was great!

    Stayed in January 2022

  • Reviewed: January 1, 2022

    8.0
    Did the job for an over-nighter
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom wear & tear Queen vs King size bed availability

    nice rate for a little studio room

    Stayed in December 2021

  • Reviewed: December 23, 2021

    7.0
    I really like staying at this hotel. I hope the next time is good with no surprises.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    There was stale, moldy bread in one of the cabinets that was left by a previous guest. That grossed me out and made me wonder about the cleanliness of the room overall.

    No Breakfast. The room had a Kitchenette. Good sized room for my weekend stay by myself.

    Stayed in December 2021

  • Reviewed: December 23, 2021

    9.0
    We had a great stay!
    • Leisure trip
    • Group
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I like the spacious room and the kitchen.

    Stayed in December 2021

  • Reviewed: December 3, 2021

    9.0
    A very nice hotel and would recommend it.
    • Leisure trip
    • Couple
    • King Studio - Non-Smoking
    • Stayed 1 night

    Mixed thoughts on this question. I like when breakfast offered, but, hotels set this expectation by offering it over the years and it is difficult to take it away. I am thinking hotels might be moving away from this perk. If I have cooking facilities in the room like I did with this booking I am happy to cook my own breakfast. I do not want to go to a restaurant for breakfast and will avoid a hotel with no breakfast and no cooking facilities.

    Complete cooking facilities. Next time I book with them I will ensure I have a few more items I need to make my own breakfast as I like it. Coffee and tea etc available at all times at the lobby is great.

    Stayed in December 2021

  • Reviewed: December 1, 2021

    7.0
    Nice. Would stay there again.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 4 nights

    Towels should be replaced more than once a week. We were there between cleanings/new towels. How about twice a week? Guests should not have to lug dirty towels around and pick up new ones at desk. Rarely anyone at front desk. We do not have a cell phone. Friends called and were told messages for us couldn't be left. We had left motel number for convenience and emergency use by friends, relatives, some out of state. You need a better system. Not everyone has a cell phone.

    Clean, quiet, nice size.

    Stayed in November 2021

  • Reviewed: November 29, 2021

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    No breakfast

    Stayed in November 2021

  • Reviewed: November 23, 2021

    9.0
    nice one night stay.
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    I could smell weed on the hallway in front of my room. some furniture in the room is pretty old like the carpet.

    clean,

    Stayed in November 2021

Showing 1 - 25

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