I did not like the pillows on the bed,they were extremely flat and very uncomfortable. The blanket on the bed was too thin,the hotel should offer you extra blankets.

I love how large the rooms were. I love the kitchenette, I love the closet space,and the overall quality of the room.

Stayed in December 2023

Good location. No issues.

Stayed in February 2023

They provide free washing which is great but some residents will take your clothes out of the washer so you just have to watch your stuff or wash them later in the evening when it's not so busy. So that's not the hotel's fault. I did see a couple of roaches but again that may be from other guests living here for extended periods because hotel is really clean.

I just moved to Tx from Phoenix. The property is very clean and smells good when u walk in. Tyler checked in my husband and I in and was so kind and helpful. She was the best!!! All if the staff are friendly. The hotel sits off by itself which is great but there are a lot of shopping nearby

Stayed in May 2023

Not god smell on the 3rd floor.

Convenient location and friendly staff.

Stayed in July 2022

There was nothing not to like about the hotel.

I liked everything about the room.

Stayed in March 2022

.Pricey. I was expecting something cheaper in a room but overall it's a nice facility nice location inside and out no complaints. The restroom the walls were too thin because that's where the most noise came from was when I went into the restroom and I believe you should come down on your prices a little bit too high

Nice location the walls or little bit thin especially in the rest room

Stayed in March 2022

no pool.

cleanliness and how spacious rooms were very nice and homey but affordable.

Stayed in December 2021

There was only two Tesla charger that too too slow charging vector which I wasted lot of my valuable time. I booked this location because of Tesla charger which did not serve. Also staff or hotel didn’t mandate the guest not to park at electric charger because of which I couldn’t keep my car charging over night. Faced so many issues.

Room is clean and spacious. Staff tried their best to help with the availability of the resources.

Stayed in November 2021

Nothing the hotel can fix. Everything in their control is good

Quiet

Stayed in August 2021

Room cleaning people knock on the door a bit early.

Nice price with great room.

Stayed in June 2021

The staff the lady in the morning when we checked out was so nice and friendly

Stayed in April 2024

The location, the outside, and the room

The breakfast

Stayed in March 2024

The area of town

Nice staff and very clean!

Stayed in November 2023

The room has a bad smell, and I was greeted with a roach on the counter upon entering. I couldn't get comfortable with the smell and had to try and sleep with lights on because I didn't want any roaches to appear when turning lights back on. The bathroom was ok, not perfect. There was only enough towels for one person and I paid for more than one. We couldn't switch rooms because they were all booked. So we couldn't get out of the horrible smell. One of the picture frames were missing a picture. I will NOT be paying to stay here again.

The front desk lady was awesome. I forgot her name but she was a young black lady. She was very professional.

Stayed in October 2023

No complaints.

Clean and very friendly staff.

Stayed in October 2023

The hallways smelled like cooked food the entire time and there were people coming and going outside the front of the hotel having a party with drugs, alcohol, and loud music.

Beds are comfortable

Stayed in October 2023

The issue here is the smell. There is a definite smell once you enter the lobby, which only intensified in our room. The Carpet was the primary culprit I think. It was a Body Odor smell that was actively fighting a bad deodorizer.

The bed was comfortable. The staff was more than accommodating, and helped me without complaint.

Stayed in September 2023

The water for showering was cold, my car got stolen and I still haven’t gotten it back. The staff was unapologetic about the water being cold. It was just like a oh well. And no one seemed to care the car was stolen. Yet said it’s never happened in all the years blah blah. Horrible stay.

The price.

Stayed in September 2023

Roaches, smelled awful, rooms weren’t properly cleaned.

Well, I was confused about staying there upon arrival because it didn’t feel like a hotel. It was a bunch of kids running around and a lot of lobbying. I had a two queen suite and my room and the linens smelled old and musky, which made the entire room smell. Shortly after being in the room a couple of hours, my son discovered a couple of German coaches. We instantly grabbed all our belongings and jolted down stairs. Staff was very nice and tried to make it right by accommodating us with two new rooms and a free snack item from the store. Now, I wasn’t going to leave a review, however one of the rooms we were given smelled of urine! By this time we were tired and just pushed through the night so we could leave in the morning. Worst experience I ever had while staying in a hotel. I will never give another Candlewood Suite my money.

Stayed in July 2023

The water pressure in the shower was pretty low and went cold after a few minutes. It eventually went back to hot.

Miss Tia was so professional and friendly. She provides excellent customer service. The room was very clean and comfortable

Stayed in June 2023

Lack of hot water. Lack of meeting space that wasn't the lobby. The curtains didn't close entirely and were blown around by the AC unit, so the sun kept waking me up. No meal options. The commissary was an additional cost. No cleaning service. I heard of several issues from other rooms but did not have those myself.

The wifi was strong and didn't have any issues.

Stayed in April 2023

the staff was just rude, room smelled so bad and the bedding was dirty and was not able to cancel, so i could go somewhere else.

nothing everything was bad. the room had a bad smell, towels had yellow stains asked for more and were told they didn’t have any clean ones.

Stayed in April 2023

no breakfast daily

close to family

Stayed in November 2022

Killed several small roaches in the bathroom & 1 on the kitchen counter. One of the kitchen drawers had what looked like old cooked rice. Floors didn’t look swept well. Refrigerator motor noise kept us up all night—Very Loud!

The room was very spacious & it had a mini kitchen & full size refrigerator.

Stayed in November 2022