1800 Zumbehl Road, St. Charles, 63303, United States of America
#18 of 23 hotels in St. Charles
Guests' ChoiceBased on 48 hotel reviews
5.6Cleanliness
6.1
Comfort
6.1
Location
7.1
Facilities
6.0
Staff
7.3
Value for money
5.8
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: April 28, 2024
Brent
United States of AmericaNot yalls fault but when I booked it. The 3rd party said there was a pool and breakfest. Which wasn’t the case. Again. Not yalls fault
Stayed in April 2024
Reviewed: February 21, 2024
Tara
United States of AmericaNo table with chairs in the room and no microwave
Nice
Stayed in February 2024
Reviewed: September 25, 2023
Gary
United States of AmericaFacility needs some maintenance. Carpet not real clean.
No breakfast provided.
Stayed in September 2023
Reviewed: June 12, 2023
Crystal
United States of AmericaRenovation in progress. Door handles falling off exterior door and no other room available. No breakfast but stated there was
Recently updated room
Stayed in June 2023
Reviewed: March 12, 2023
Dan
United States of AmericaMy wife got bit by bed bugs & we woke up to ants all over the kitchen. There was also no breakfast
Everything seemed new & fresh.
Stayed in March 2023
Reviewed: January 15, 2023
Roosevelt
United States of America1) The overall room design was poor 2) The doors were configured wrong where they opened into the main area vs opening into the bedrooms or bathroom 3) There was no light in the closet 4) the light fixture in the dining area was over a chair rather than centered over the table 5) The desk was too big for the space 6) There was no full length mirror Again, poor overall design
Overall the facilities were just okay. Decent location. Decent price
Stayed in January 2023
Reviewed: September 19, 2022
Krissy
United States of AmericaClean towels and more pillows. Heavy smelly of weed, smoke and vape pens.
It was fairly quiet
Stayed in September 2022
Reviewed: May 20, 2024
Bobbie
United States of AmericaThe air conditioning didn’t work in the room, used the toilet one time and the seal is broken on the toilet, causing the floor to be soaking wet and getting the kids clothes wet! The refrigerator and freezer were disgusting! No paper towels! The staff (other than Summer) didn’t give a crap about the issues. Summer was already gone when we discovered the problems. We were told maintenance couldn’t be reached until the next day.
That it had two bedrooms.
Stayed in May 2024
Reviewed: April 13, 2024
Rice
United States of AmericaBetter/more towels. We only had small ones to dry off with
Stayed in March 2024
Reviewed: March 9, 2024
Bobbie
United States of AmericaThe room could’ve been much cleaner
Location and size of the room
Stayed in March 2024
Reviewed: January 7, 2024
Lisa
United States of AmericaWalls paper thin, you could EVERYTHING. Rooms with kitchens had no supplies. Rooms not clean nor were they cleaned or picked up during your stay, so no clean towels unless you asked.
Close to stores and restaurants
Stayed in January 2024
Reviewed: January 6, 2024
Divinely
United States of AmericaI really wish they had breakfast included to top of the good experiences there. Other then that just the creepy hole in the floor in the kitchen. Not sure what that was about , you can most def see thru it. Not sure if it went into the other room or not but yeah.
Room beautiful, clean, has everything I needed which not many hotel room do or if do the pricing is off the scales.
Stayed in January 2024
Reviewed: June 29, 2023
Timothy
United States of AmericaBooked online when i got there they had given my room away. So i drove across the city for nothing. Hotel looked like a construction site. Pool is filled in and women who gave away my room was rude about the fact she gave away my room
Stayed in June 2023
Reviewed: May 7, 2023
Abby
United States of Americabooked on booking.com 3 weeks in advance. showed up to the property to check in and they said they didn’t have me reservation and didn’t have any vacancy. said that my reservation was “cancelled” even though was not contacted with this update.
Stayed in May 2023
Reviewed: April 17, 2023
John
United States of AmericaUnit was run-down and not impressive. I booked through Booking.com but the hotel property appears to have refused Booking.com's payment and I had to pay again on site and now have to seek a refund from Booking.com
There was no breakfast. Only a coffee machine.
Stayed in April 2023
Reviewed: April 3, 2023
Rhonda
United States of AmericaThe property is in the midst of a renovation and the rooms weren’t very clean or equipped with things like hairdryers
The location was close to Lindenwood
Stayed in April 2023
Reviewed: February 12, 2023
Jackie
United States of AmericaWas not clean, bed was uncomfortable, and short normal supplies. Like a trash can. There was a kitchen and pots were dirty. They seem to be remodeling so hopefully next stay is better. This is 3rd time staying and was not comfortable as other times.
Loction
Stayed in February 2023
Reviewed: January 4, 2023
Laderrius
United States of Americayou can hear the people in the bedrooms from other rooms
clean and comfortable
Stayed in January 2023
Reviewed: January 2, 2023
Korrine
United States of AmericaWhen the vents came in it smelled like skunk. The kitchenette had no utensils or pans. The bathroom dispensers were empty and the couch and bed were very very hard and the blanket was so thin with no extra in the room.
Location was convenient to Main Street shoppes
Stayed in January 2023
Reviewed: December 18, 2022
Burke
United States of Americanot spotted from the main road
adequate parking
Stayed in December 2022
Reviewed: December 12, 2022
Marc
United States of AmericaThe place was worn out and unclean. we complained about the smell of our room after finding a moldy coffee pot unclean conditions and was told there were no more rooms. the front desk attendant gave me cleaner to clean my own room.
the location was a reasonable distance to downtown and the casino
Stayed in October 2022
Reviewed: October 19, 2022
Gayle
United States of AmericaThe handicap room was fantastic.
Stayed in October 2022
Reviewed: October 2, 2022
Fredwell
United States of AmericaThey double booked rooms , the toilet kept backing up and running the sink and the tub would not drain the Wi-Fi was out. The beds were super uncomfortable, the room was not very clean at all.
Nothing good location other then that it sucked!
Stayed in October 2022
Reviewed: August 25, 2022
Andréa
BrazilBad facilities and clean
Staff
Stayed in August 2022
Showing 1 - 25
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