1995 West River Road, Tucson, AZ 85704, United States of America
#16 of 106 hotels in Tucson
Guests' ChoiceBased on 54 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
8.9
Facilities
9.1
Staff
9.2
Value for money
8.6
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: May 3, 2024
Regina
United States of AmericaThe shower faucet leaked like mad. The water pressure was good, but because the showerhead was either plugged with hard water, or just the leak itself, it just seemed like it could have been better. There were people driving up and down the road, drag-racing, revving engines, etc. ALL NIGHT LONG.
Both ladies at the desk were the sweetest humans I have ever met. Super friendly, very patient, very nice. The kitchen was so nice, and the desk/office space was awesome. There were real silverware, glasses, and plates to use. The fridge was full-sized and the whole suite was just really nice.
Stayed in May 2024
Reviewed: April 14, 2024
Danielle
United States of AmericaBreakfast too salty and mediocre; needed more variety. Windows did not open.
Quiet location
Stayed in April 2024
Reviewed: September 26, 2023
Montana
United States of AmericaVery clean hotel, and all the front desk staff were professional and helpful. The hotel was also the quietest hotel room I’ve been in for quite some time. You could hear people out in the hall but I never heard any other guests while in my room, which I greatly appreciated.
Stayed in September 2023
Reviewed: September 16, 2023
Tammy
United States of AmericaPool was a little outdated
I love the fact that you had free washers and dryers.
Stayed in September 2023
Reviewed: April 24, 2023
Carol
United KingdomThe only negative was that the air con in the room made a loud clunk every time it turned off in the night, loud enough to wake us up each time which was a shame.
The facilities were great. Large room, comfy bed, armchair, kitchenette, cooking utensils and pans, huge fridge-freezer, bath with a plug that worked (!), curtains stopped all light coming in too. The staff were really friendly and welcoming, there was a small shop for milk, food and drink items and the laundry was free. We were on the top floor over the pool and bbq area and needed an early night so were a little worried about noise but even on a Saturday night, all was quiet down there by 10pm.
Stayed in April 2023
Reviewed: October 3, 2022
William
United States of AmericaLocation and spacious room
Stayed in October 2022
Reviewed: May 13, 2022
Lisa
United States of AmericaNothing
Loved the staff The room was fabulous lived the kitchen set up
Stayed in May 2022
Reviewed: May 7, 2022
Cathy
United States of Americaonly one complaint but has happened a few times; unfortunately, the house keeper arrives early in the morning before checkout; after working all night, I really need to catch a couple of hours sleep before the long drive home…the “Busy” magnet doesn’t deter this disturbance.
Location to work and restaurants; always friendly staff!
Stayed in May 2022
Reviewed: March 11, 2022
Gary
United States of AmericaQuiet and comfortable right on the bike path and close to other activities.
Stayed in March 2022
Reviewed: February 21, 2022
Winn
United States of AmericaThe check in process , was told my Room wasn't ready at 5pm , they were short on staff !!
The amenities were clean and stocked well
Stayed in February 2022
Reviewed: December 27, 2021
Federico
United States of AmericaNo complimentary breakfast
Everything great hospitality
Stayed in December 2021
Reviewed: October 23, 2021
Erica
United States of AmericaI reserved a room with two beds and when I checked in they didn’t have any available so they had to give me a roll away bed which was not comfortable
hotel was very clean, the bed was so comfortable and the staff was super friendly
Stayed in October 2021
Reviewed: August 16, 2021
William
United States of AmericaClean. Location. Roomy and very comfortable
Stayed in August 2021
Reviewed: August 6, 2021
Joseph
United States of AmericaThe internet was slow
Location was good. Local services close by and all around this location. Even the little store in the lobby was good. This location had free laundry and guest services was good.
Stayed in August 2021
Reviewed: May 12, 2021
Lori
United States of AmericaNot able to stream tv. Basic
All the staff was pleasant and accommodating
Stayed in March 2021
Reviewed: May 10, 2021
Rodolfo
United States of AmericaNo breakfast, but that's ok. There is a Whataburger, McDonald's and a Burger King nearby.
This location does not offer breakfast, but they do have a cupboard. The pet friendly hotel was the reason we booked. We were very well satisfied. Quiet neighborhood. Upscale staff and clientele. I highly recommend this place. The beds in the king suite had me dreaming in now time.
Stayed in May 2021
Reviewed: January 12, 2022
James
United States of AmericaThe booking process was beyond painful. We called directly days ahead, and never got our call returned. When we finally got through to someone, we were told they were completely booked. Frustrated, we hung up and were immediately able to choose one of several of their rooms through Booking.com. Oh well. Hard to find pet friendly, so we grabbed it. We arrived late at night (after having called twice to verbally confirm our booking, which they verified). Even so, they held us at the front desk for over an hour because they couldn't access their booking.com account and tried to get us to pay again, even though booking.com had already charged us. We refused, and eventually they caved and "let us" in the room we'd paid for. An hour later they did call to say they'd worked it all out, and offered us snacks as a "sorry". Then, towards the end of our trip, we requested an extra Tuesday night... and their rate was 30% higher than the New Year weekend day rate we'd just paid. The desk said it was their January rate, so we charged it, but then saw the same room on Booking.com for the original/cheaper rate. Guess they'll say absolutely anything, regardless of the truth. We were so disappointed we ended our trip two days earlier than we'd planned.
We love the facilities. Pets are welcome and the rooms have everything
Stayed in January 2022
Reviewed: October 25, 2021
Elaina
United States of AmericaA cleaning lady came to my door at around 12:30 on the day I was leaving, though I requested a late check out. Though I don't mind my request being denied, I can't feel bad about not leaving in a timely manner when I was never notified whether my request was confirmed or denied.
Staff is custimer-service oriented.
Stayed in September 2021
Reviewed: October 10, 2021
Nikko
United States of AmericaHot rod race cars racing up and down the street for 2 hours at 11pm
Staff was amazing 🤩
Stayed in October 2021
Reviewed: October 2, 2021
Anonymous
United States of AmericaLocation, cleanliness and comfortable rooms. Ample space to relax. Affordable pricing.
Stayed in September 2021
Reviewed: April 5, 2024
Donna
United States of AmericaThere are no comments available for this review
Stayed in April 2024
Reviewed: December 5, 2023
Michael
United States of AmericaThere are no comments available for this review
Stayed in December 2023
Reviewed: September 28, 2023
Don
United KingdomThere are no comments available for this review
Stayed in September 2023
Reviewed: September 18, 2023
Jim
United States of AmericaThere are no comments available for this review
Stayed in September 2023
Showing 1 - 25
Bollnäs, Sweden
Lucerne, Switzerland
Jaipur, India
Stockbridge, USA
Saint Petersburg, Russia
Alghero, Italy
Balma, France
New Delhi, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content