131 Ionia Avenue SW, Grand Rapids, MI 49503, United States of America
#7 of 61 hotels in Grand Rapids
Guests' ChoiceBased on 431 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.4
Facilities
9.2
Staff
9.1
Value for money
8.2
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 24, 2024
Janice
United KingdomThe staff on reception, particularly Jennifer, were very helpful and friendly. The hotel is modern and airy. Our room was very clean and comfortable. The on site bar and bar staff were very good.
Stayed in May 2024
Reviewed: May 21, 2024
Olivia
United States of Americanothjng
so cute love the bar on the roof
Stayed in May 2024
Reviewed: May 10, 2024
Kiara
United States of AmericaNo complaints!
Everything! Beautiful facility!
Stayed in April 2024
Reviewed: May 6, 2024
Lucy
United States of AmericaNo valet parking, no room services
Stylish, clean
Stayed in May 2024
Reviewed: May 4, 2024
Melissa
United States of AmericaPricey.
Location wàs great!
Stayed in May 2024
Reviewed: May 3, 2024
Madison
United States of AmericaNothing
Everything! It was very comfortable and the people that worked there were very kind.
Stayed in April 2024
Reviewed: April 8, 2024
B
United States of AmericaThe atmosphere, the vibes
Stayed in April 2024
Reviewed: March 31, 2024
Zachariah
United States of AmericaThat customer service was exceptional. The area is perfect for downtown adventures. Everything was very clean.
Stayed in March 2024
Reviewed: March 28, 2024
Hunter
United States of AmericaI love it
This is my favorite hotel in Grand Rapids!!
Stayed in March 2024
Reviewed: March 12, 2024
Poh
Hong KongShould have breakfast spread instead of order for breakfast
Staff were all very friendly and helpful. Comfortable and clean for the room.
Stayed in March 2024
Reviewed: February 24, 2024
Stefan
United States of AmericaBreakfast service is much too slow.
Stayed in February 2024
Reviewed: February 18, 2024
Carrie
United States of AmericaNothing
Everything
Stayed in February 2024
Reviewed: February 11, 2024
Lacy
United States of AmericaPaying extra for parking
Location was great, staff was very friendly. Liked the rooftop bar.
Stayed in February 2024
Reviewed: February 5, 2024
Barbara
United States of AmericaThe "fridge" in the room is actually a cooling chest. It would be better if it was an actual electric appliance, imo.
We love this hotel for its spaciousness, it's amenities and its staff. It's our go-to for a weekend getaway.
Stayed in December 2023
Reviewed: January 10, 2024
Carrie
United States of AmericaGreat location, we were there for a wedding and the reception was right across the street. Would be a great place to walk to resturants and bars, and there is a movie theater right behind.
Stayed in December 2023
Reviewed: December 29, 2023
Keri
United States of AmericaPaying that much for parking
The breakfast was good
Stayed in December 2023
Reviewed: December 1, 2023
Sandra
United States of AmericaN/A
Clean and great Staff Britt, Jen and Dimitri
Stayed in November 2023
Reviewed: November 17, 2023
Joanna
United KingdomPaying for car park on top of a high nightly rate.
Clean, modern and spacious rooms
Stayed in October 2023
Reviewed: November 4, 2023
Trisha
United States of AmericaI thought the roof top bar and breakfast was over priced. Breakfast only had one staff member (slow service) and I didn’t care for the coffee or my meal.
The staff was nice and our room was great.
Stayed in October 2023
Reviewed: November 3, 2023
Raven
United States of AmericaNo issues
It was convenient
Stayed in October 2023
Reviewed: November 2, 2023
Kelly
United States of AmericaThe fridge in our room never got cold. There were no instructions on how to chill it. We didn't bother asking because we brought a cooler with us. Maybe there was some trick to it we didn't know of.
The rooms were very clean and comfortable
Stayed in November 2023
Reviewed: September 22, 2023
Kourtney
United States of AmericaLocation is amazing. I’ll stay here Everytime I’m in GR
Stayed in September 2023
Reviewed: September 19, 2023
Maggie
United States of Americathe shower faucet was awkward and a bit hard to get use to - paired with the hot water temp was super hot (like really)- which is great- except when trying to figure out faucet situation, it could be very easily possible for someone to burn themselves.
very friendly and helpful staff. very beautiful hotel with fantastic location and super comfortable beds and really great room amenities
Stayed in September 2023
Reviewed: September 10, 2023
Joshua
United States of AmericaThere were lots of lights switches the, and all of them were controlled by a master light switch which we had to figure out. Also, the shower layout was such that you could not adjust the temperature of the water before you got in completely. It made for a harrowing and messy experience.
The decorations in the room were modern and a little bit trendy! It makes for a unique hotel experience, and it was absolutely our favorite part of the room. I can recommend the hotel on this fact alone. The room was clean and had everything we need, including fresh towels, etc
Stayed in August 2023
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