Trinity Place and South Dixie Highw, West Palm Beach, FL 33401, United States of America
#9 of 118 hotels in West Palm Beach
Guests' ChoiceBased on 214 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.2
Facilities
9.2
Staff
9.1
Value for money
8.4
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 11, 2024
Chad
United States of AmericaI liked everything!
Great Breakfast included!
Stayed in April 2024
Reviewed: March 30, 2024
Teunne
Bermudathe only negative was that I could'nt stay longer!!!! lol There was nothing negative about my stay. Keep up the good service.
The food was excellent entertainment and ambiance on the roof top were very good. Both Steve and Ricardo were very pleasnt and accommodating, Well done Canopy for hiting such friendly front desk staff. I will be back!!!
Stayed in March 2024
Reviewed: January 9, 2024
Stacey
United States of Americacomplimentary coffee ended too early - I think at 7;30. Should go at least until 8 or 9 and would have been nice if check in person told us about the timing.
Love the decor of the hotel and the room. Very clean and spacious rooms.
Stayed in December 2023
Reviewed: November 17, 2023
Gabriela
United States of AmericaYou could hear everything from the halls inside the room. Not good if you want to stay in and sleep. Lot of noise.
Nice rooms, amazing shower.
Stayed in November 2023
Reviewed: November 6, 2023
Jeffrey
United States of AmericaNa
New and modern
Stayed in November 2023
Reviewed: November 4, 2023
Kenny
United States of AmericaThe front desk was amazing. And they will personally text you to make sure your happy. I felt like my comfort was there priority, thank you my experience was a pleasure 🙏 ☺️
It looks beautiful. I did enjoy my stay. I only wish I could have stayed longer
Stayed in November 2023
Reviewed: October 22, 2023
Leigh
United States of AmericaSpecialty drinks at rooftop bar
Spacious room; rain shower fixture; location to retail districts
Stayed in October 2023
Reviewed: October 2, 2023
Sharia
United States of AmericaPool towels were unavailable the whole time
A mini all in one vacay with rooftop pool and bar.
Stayed in August 2023
Reviewed: September 27, 2023
Alan
United KingdomNothing. All good.
Excellent modern hotel with top facilities.
Stayed in September 2023
Reviewed: September 25, 2023
Ailyn
United States of AmericaThe property was very nice. Clean and organize.
Stayed in September 2023
Reviewed: September 25, 2023
Lauren
United States of AmericaThe rooms are not noise proof at all. I needed my sound machine. I could hear every single sound from the room next to me.
Stayed in September 2023
Reviewed: September 11, 2023
Cavalcanti
BrazilCafé da manhã a parte e pagar estacionamento
Do transporte do hotel
Stayed in August 2023
Reviewed: September 9, 2023
Gina
United States of AmericaCost of valet parking when there is no other parking option
Rooftop bar and pool, size of rooms/bathrooms
Stayed in June 2023
Reviewed: September 5, 2023
Roberto
United States of AmericaThe only negative aspect for us was that as a guest, one can only set the desired temperature in the room, BUT cannot increase the fan speed in the room. My wife and I are both hot sleepers, so we like the room to be cold if possible. We first set the temperature at 70 degrees and mid-way thru the night, I got up to lower it to the lowest possible setting of 65 because we were both awoken by the temperature in the room. Later we noticed that the temperature had been set to 65, but the fan speed never increased. We tried to manually increase the fan speed but the "restricted" message came up. This same restricted message came up for all AC functions other than increasing or decreasing the set temperature.
The hotel exceeded our expectations related to cleanliness, accepting our pet's visit and the decor of the room itself. Conveniently located in downtown WPB.
Stayed in September 2023
Reviewed: August 29, 2023
Elaine
United States of AmericaI did not like that valet was pricey nor did I like how long I had to wait to be served and get my food from the restaurant.
The atmosphere was simply amazing. I love the fact it is in the downtown area. The rooftop restaurant and pool was amazing.
Stayed in August 2023
Reviewed: August 23, 2023
Hans
NetherlandsReally good breakfast. Lot's of choice and very good atmosphere.
Stayed in August 2023
Reviewed: August 20, 2023
James
United States of AmericaVery Courteous Staff. I liked no gratuity out of pocket. Clean and well designed rooms.
Stayed in August 2023
Reviewed: August 7, 2023
Kimberly
United States of AmericaDoors were loud so you could hear when trying to sleep.
Great amenities and helpful staff!
Stayed in August 2023
Reviewed: July 31, 2023
Alison
United States of AmericaWe rented a cabana and there are only three. We got to the cabana first in the morning. Went to the cabana whee we saw our name (the three of them are the same )and put all our stuff down at it. We were there over an hour before the other people who rented cabana came down. Apparently one of the gentlewoman had said that he had a particular cabana (the one we were in) and started making a stink about. He never said anything to us but eventually spoke to a staff member who then came and spoke to us and had of switch cabanas. Moral of the story the hotel should have “assigned numbers” for the cabana when you rent them That way someone can’t make a big deal about which one is theirs. You get what you get.
The property was clean and staff was nice.
Stayed in July 2023
Reviewed: July 19, 2023
Dean
United States of AmericaThat it’s valet only, these guys are great and fast but I like to be able to just get my car by myself. I’m a tipper and we were in and out a lot during our visit, so I spent more on parking and tipping than I did on anything else during my visit.
Location was fantastic you really can walk anywhere. The staff was so friendly from the valet, front desk, Restaurant, Bob and the grounds keepers. Everyone just really makes you feel like home.
Stayed in July 2023
Reviewed: July 4, 2023
David
United States of AmericaThe third elevator was down. Fourth of July made the hotel a little busy.
Breakfast at banter was high quality and super convenient being in the hotel
Stayed in July 2023
Reviewed: July 2, 2023
Joseph
United States of AmericaNo complimentry coffee after 730.. really 350$ room and cant get .40 cent coffee🙄 cleaning lady came by and was cleaning room next door my 5 yr old makes less noise doing the dishes
Stayed in July 2023
Reviewed: June 24, 2023
Elizabeth
United States of Americathe hostess one morning was just not nice
clean and the people and good location
Stayed in June 2023
Reviewed: June 21, 2023
Eppilena
United States of Americaloved everything
clean and nice location
Stayed in June 2023
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