8101 World Center Drive, Lake Buena Vista, Orlando, FL 32821, United States of America
#32 of 388 hotels in Orlando
Guests' ChoiceBased on 3078 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
9.1
Staff
9.1
Value for money
8.7
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 29, 2024
Lauralee
United States of AmericaThe ambience of the resort and the room Was clean and comfortable
Stayed in May 2024
Reviewed: May 28, 2024
Misty
United States of AmericaThe drinks at the pool for 2 solo cups was $42.00 what a joke. There was no price listed nor were the drinks any good. Highly disappointed. My air in my room broke 2 different times and maintenance had to be called and work on the air Friday and Saturday very frustrating. Not one time did I get an apology or did they try to comp me or make up for the fact it was hotter in my room than outside. Maintenance was very nice and helpful.
The pool was fantastic and I love that it stayed open until 11pm.
Stayed in May 2024
Reviewed: May 27, 2024
Carrie
United States of AmericaIt had everything we wanted. We never had to leave the property.
Stayed in May 2024
Reviewed: May 21, 2024
Trina
United States of AmericaWish market was open earlier and stayed open later. No gluten free sandwiches ,no snacks gluten free were offered
Stayed in April 2024
Reviewed: May 21, 2024
Glynis
United States of AmericaEverything, great swimming pool also
Stayed in April 2024
Reviewed: May 18, 2024
Wayne
United States of AmericaI enjoyed my stay. I didn’t have any dislikes.
The breakfast buffet was very good. The staff was friendly. The restaurant was very clean. I enjoyed the experience.. I had lunch at the restaurant by the pool that was very good friendly staff. The food selection was good.
Stayed in April 2024
Reviewed: May 16, 2024
Michael
United States of AmericaWe ate at the outside pool area restaurant and although the food was great the service was lacking. The restaurant was not full at all and we sat a longtime before we were attended too. Way too long for the amount of people that were there that day.
Room was very clean and well organized. Ordered breakfast room service and it was awesome. Although they forgot to include the toast they made up for it quickly.
Stayed in May 2024
Reviewed: May 15, 2024
Serap
CyprusFood options were quite pricey, and sometimes communication with front desk wasn’t great., although they were eager to please.
A large hotel, very clean with good facilities. Room was very comfortable and housekeeping were brilliant.
Stayed in May 2024
Reviewed: May 14, 2024
Jael
United States of AmericaThe amount for daily parking. And shop prices.
Clean and everything was close.
Stayed in May 2024
Reviewed: May 13, 2024
Rebecca
United States of AmericaStaff was amazing!
Stayed in May 2024
Reviewed: May 13, 2024
Kelsie
United States of AmericaThe location of this property wasn’t the best for us, but for the price it really can’t be beat. Also, the floors in our room needed a good cleaning.
Lovely resort. The lobby, restaurants, and pool area are amazing. Staff was friendly & helpful in most cases. Room was nice and everything was very accessible. Noticed that it was very quiet as well; always a nice feature!
Stayed in May 2024
Reviewed: May 12, 2024
Mark
Irelandbreakfast selection was brilliant however it was quite expensive
room, breakfast selection, location, pool and jacuzzi, shuttle buses
Stayed in April 2024
Reviewed: May 9, 2024
Joanne
United KingdomHaving to pay $100 a night for incidentals is extremely expensive and unnecessary. We were on the 10th floor overlooking the pool, every morning at 8am the sound system started up by the pool with an instructor giving exercise lessons to those in the pool, we could hear every word the instructor spoke despite the windows being closed and the air conditioning working away. The exercise classes run throughout the day. At 10am EVERY DAY the sound system is wound up and the Boom Boom beat echoes throughout the room, eventually the blood in your head beats in time to the music. Forget about getting a sun lounger by the pool, other guests tended to go down early in a morning and put towels on the sunbeds then disappear back to their rooms for long periods of time, meaning there are no sunbeds free for other guests to lay in the sun. The sound system goes All Day, at 10pm the music is still going. Its not somewhere you would go to relax and unwind from the parks We checked out 4 days ago and we are still waiting for a receipt for the monies taken and still waiting for the money for the incidentals to be returned despite us asking for these items.
The rooms are beautiful. Clean, tidy with plenty of room. Location is perfect with easy access to Disney, shops and restaurants.
Stayed in May 2024
Reviewed: May 8, 2024
Olivia
United KingdomThe room was very dated
The rooms were spacious and beds were comfortable
Stayed in March 2024
Reviewed: May 1, 2024
Bernd
GermanyMusic at the pool was too loud
Close to Disney World with Shuttle Service Good food choice available
Stayed in May 2024
Reviewed: April 29, 2024
Latoya
United States of AmericaThey didn’t offer shuttle service from the airport for the guests only shuttle to the theme parks. Also they charge you for parking everyday didn’t liketl that and parking could have been better. Also it was a 100 a day for Damage fee so everyday they charge your card and if found no damage the money goes back but 100 a day is a bit pricey when I booked on booking.com I paid for damage fees so once I arrived I want expecting to pay anything when the lady asked for my card I was like the room is paid for. She said yes this is for damage fees. Also when traveling with kids you need to be able to hook up more than 4 devices at a time especially when you have more than 2 kids. They charge after four devices. SMH
Breakfast was great I love the all you could eat buffet on site.
Stayed in April 2024
Reviewed: April 23, 2024
Asad
United KingdomHaving to pay for parking and for the side of the resort, the pool could be bigger.
Rooms are a good size and are clean and modern. Stadium Club is a great place to visit in the evening. Lively poolside atmosphere
Stayed in April 2024
Reviewed: April 22, 2024
Essence
United States of AmericaN/a
Loved the scenery
Stayed in April 2024
Reviewed: April 20, 2024
Liquid
United KingdomCost of breakfast was about sixty dollars per day for two kids and I adult, lots of corporate functions on and noisy
Lovely pool, helpful staff, near to Disney Parks
Stayed in April 2024
Reviewed: April 17, 2024
Andrea
United States of AmericaNo complaints
Everything was in walking distance at the resort.
Stayed in March 2024
Reviewed: April 16, 2024
Kavin
United States of AmericaMy first concern was that Booking.com clearly stated that a $100 damage deposit would need to be paid at arrival. When we got to the desk, we were asked to pay $100 per day($300) for our 3 night stay. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property. Please make sure that Caribe and Booking.com are on the same page with the fees due upon arrival. Secondly, we were assigned to 2 queen beds. I'm 6'0 foot and my feet/legs were hanging off the bed. It felt and looked more like 2 regular beds.
We stayed at Tower 3 last year but loved staying at Tower 1 better. The staff was very friendly and loved the fact that Upper management made sure that staff were always on point. Sometimes, micromanaging is needed, especially at hotels of this status. We also enjoyed relaxing at Calypso pool and restaurant, but the staff was a bit pushy and not friendly. We also didn't like that fact that our bill was not itemized. We fell in love with the Stadium club sports bar. The concept was amazing, the staff was very friendly and the food was top-notch!!!!
Stayed in April 2024
Reviewed: April 12, 2024
Oshelia
United States of AmericaThe WiFi could have been better. Especially when you have multiple devices you try to hook up it is hard
The food here is really good a bit pricey though
Stayed in April 2024
Reviewed: April 9, 2024
Malcolm
United KingdomGreat pool. Good atmosphere.
Stayed in April 2024
Reviewed: April 9, 2024
Nikolay
United States of AmericaRooms windows cannot be opened. The parking is a little pricey, as well as the food. Starbucks' main lobby is below company standards.
The location is great! The hotel is 10 min from Disney and 20 min from Universal Studios
Stayed in April 2024
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