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  5. Reviews of Cape Rey Carlsbad Beach, A Hilton Resort & Spa

Reviews of Cape Rey Carlsbad Beach, A Hilton Resort & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1 Ponto Road, Carlsbad, CA 92011, United States of America

#27 of 49 hotels in Carlsbad

Guests' Choice

Review Score

Based on 382 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    7.3

  • Free WiFi

    7.3

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: April 29, 2024

    8.0
    Very enjoyable and relaxing!!!
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    A back entrance had a slight urine odor. I forgot to inform staff. I am confident it would have been cleaned if reported given how clean the rest of the building was.

    Safe, comfortable, clean, pool and hot tub area is beautiful!

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    It was great
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Close to the ocean nice view

    The property was nice and clean

    Stayed in April 2024

  • Reviewed: March 27, 2024

    7.0
    It was Ok.
    • Leisure trip
    • Couple
    • King Room with Tub - Mobility and Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    My room had an oceanfront view; however the room was located on front of the road which it wasn’t relaxing at all.

    The facility was nice.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    Our overall stay was pleasant. The reason for our trip was to celebrate my girlfriend‘s birthday. All she wanted to do w
    • Leisure trip
    • Couple
    • King Room with Ocean View and Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    I would have loved either continental breakfast included with our stay or free parking. I think if you’re a guest at the hotel, you should have complimentary parking. I feel $30 a night is a little steep.

    We had a oceanfront room with a balcony, and our view was stunning. I loved the location of our room. Quiet and peaceful.

    Stayed in March 2024

  • Reviewed: February 28, 2024

    9.0
    Overall, the property was clean and the staff were excellent.
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    The rooms are nice but could fixed up a little. For example, the screen for the balcony kept getting stuck, they need to be fixed or replaced. There were other things like that need to be refreshed in the rooms.

    The location and staff are excellent.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    7.0
    Very nice hotel. Nice staff. Comfortable beds. a little overpriced in my opinion
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Some of the amenities listed in the rooms online were not provided like the take-home water cups and slippers. And they shouldn’t be charging the resort fee If the pool is closed and it’s the middle of a rainstorm, I asked him what the resort fee was for and they’re the pool, coffee, and renting bikes, like OK well we can’t do either of those, so why am I being charged a resort fee? 40 bucks is a little steep for a free coffee in the morning.

    Nice location

    Stayed in January 2024

  • Reviewed: January 3, 2024

    9.0
    I had a peaceful time and enjoyed with my family
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t like how it was not Mentioned that I had to pay an additional $300 for the deposit. While checking in, they also did not explain what came free with our stay.

    I enjoyed the free complimentary cupcakes. I also enjoyed the peace and quiet, not too busy. Ocean was walking distance from the resort. Clean pool and jacuzzi with the pool heater on.

    Stayed in January 2024

  • Reviewed: September 15, 2023

    9.0
    Very nice accommodation
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Elegant, beachside, pets allowed, good staff, food could be better it was adequate

    Stayed in September 2023

  • Reviewed: September 12, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Service, nice room

    Stayed in September 2023

  • Reviewed: September 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Location is right across the street from the beach and a great surf spot

    Stayed in August 2023

  • Reviewed: August 23, 2023

    9.0
    We love this hotel and will definitely be back.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The phone in our room didn’t connect anywhere except to the restaurant which meant we had to walk down to the front desk for any requests. Highly inconvenient. The pool area was sometimes messy with food debris and used cups towards the end of the day.

    Love the location right across from the beach. Clean, elegant, comfortable, great onsite restaurant. Lovely, helpful staff.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    9.0
    It was a nice stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Pool View
    • Stayed 6 nights
    • Submitted from a mobile device

    Not enough pool chairs. Having to pay $30 a day for parking. It’s a bit excessive.

    Beautiful pool. Fun staff.

    Stayed in August 2023

  • Reviewed: August 3, 2023

    9.0
    Relaxing
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Ocean View - First Floor
    • Stayed 2 nights

    Jacuzzi was way to small

    Spa was great, Jacuzzi however is way to small.

    Stayed in July 2023

  • Reviewed: July 21, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds with Pool View
    • Stayed 2 nights

    price

    pool service by Kara was exceptional

    Stayed in July 2023

  • Reviewed: July 16, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Didn’t like the restaurant. Options are very limited and prices are salty. You have to leave the property to eat a pizza or a sandwich at dinner.

    Location is good and rooms are comfortables.

    Stayed in June 2023

  • Reviewed: July 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    good sized room. comfortable bed. very quiet. The room was a pool view which I didn't request because I thought the noise would be excessive. With the sliding door closed the room was very quiet.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    9.0
    Great hotel, excellent restaurant, professional staff
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night

    A bit too far to walk to Carlsbad

    Very accommodating staff & a lovely hotel

    Stayed in June 2023

  • Reviewed: July 2, 2023

    9.0
    Gorgeous, friendly, well appointed hotel.best stretch of beach will require a 5-10min drive.
    • Leisure trip
    • Family with young children
    • Queen room with Two Queen Beds with Ocean view and Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Beaches are walkable from the hotel but the nicer Carlsbad beaches are a short 5-10 min drive away. Not as close to Carlsbad Village for the great dining and shopping. But, it is a more private, down from the main strip hotel so away from the crowds which was also nice at the end of a long day

    Rooms were in reply comfortable and spacious. Bedding was plush…. rooms are incredibly private and quiet . Beautiful views of the pacific .

    Stayed in May 2023

  • Reviewed: June 28, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    If you have a bad back or knees, make sure to book a handicap room. The toilet was too low, and they did not have another room to move us to. No refrigerator in the room, only a wine cooler. Unable to use luggage rack without bell hop. We were told that the front desk had to order for us. We called n they did not answer the phone. We had to go down to the front desk n stand in line. When bell hops were not busy, n could have come to get our luggage.

    Location, curiosity ride n set up at ⛱️ Beach.

    Stayed in June 2023

  • Reviewed: May 20, 2023

    9.0
    Just what we wanted. Very nice!!
    • Leisure trip
    • Couple
    • King Room with Ocean View and Balcony
    • Stayed 3 nights

    For us the meals were a bit over priced.

    Our room was just what we wanted, a good view of the ocean. Because of health issues we knew we would be staying in our room and take all our meals in house. Our room had enough space to move around but not too much.

    Stayed in May 2023

  • Reviewed: May 18, 2023

    8.0
    would stay here again
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    they were hosting a prom the night we stayed, we were interrupted multiple times the night due to someone running and stomping in the room above us.

    the hotel and location was great. the hotel was very clean

    Stayed in May 2023

  • Reviewed: May 11, 2023

    9.0
    We had a fun night/morning and would stay again if the price was right!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It would be nice to have drinks served In the pool area.

    it was so nice having the free shuttle! Also we had fun on the free beach bikes :)

    Stayed in May 2023

  • Reviewed: May 10, 2023

    8.0
    spend a good time, enjoy the beautiful view and have plans to back again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    beautiful good view

    Stayed in May 2023

  • Reviewed: April 24, 2023

    7.0
    Didn’t want to go home.
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel was over booked so we had to take a room with two queen beds. Our reservation was for a King room. We reserved the room a month in advance, so I don’t see how we could be kicked out of our room. I guess my gripe is because it was our first vacation alone with no kids in 3 years, and we had to sleep in separate beds. The communication at the front desk was horrible we didn’t know about the room until we walked into the room after checking in. They said they were going to credit both days for hotel resort fees, however only day was credited for one day.

    The property was beautiful. We loved the food at the restaurant.

    Stayed in April 2023

Showing 1 - 25

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