6400 Surfside Lane, Carlsbad, CA 92008, United States of America
#7 of 49 hotels in Carlsbad
Guests' ChoiceBased on 199 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
8.8
Staff
9.1
Value for money
8.6
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 12, 2024
Jeff
United States of AmericaProximity to beach was awesome. Room was clean and had everything we needed. Only downside was construction but it wasn’t that bad and it’s temporary. Would definitely stay here again.
Stayed in May 2024
Reviewed: May 6, 2024
Travis
United States of AmericaGuests were loud and playing music
Quiet. Away from the activity of the city
Stayed in May 2024
Reviewed: April 12, 2024
Vincent
United States of AmericaNothing.
Everything was clean and comfortable. The swimming pool was great and the hotel was very close to the beach. I highly recommend this hotel
Stayed in April 2024
Reviewed: March 27, 2024
Georgiana
United States of AmericaMaybe include a continental breakfast…this would be amazing!
Perfect location! Rooms are spacious with everything you could need and want! We love the new renovations too! Pool was fun and basketball court for the kiddos! Third time visiting and keeps getting better every time!
Stayed in March 2024
Reviewed: January 5, 2024
Crystal
United States of AmericaLOCATION WAS WONDERFUL! SO QUIET, BEAUTIFULLY MAINTENENCED. WE LOVE THAT THE ADULT POOL IS SEPERATED FROM THE CHILDRENS AREA. MY HUSBAND AND MYSELF LEFT OUR KIDS HOME IN ARIZONA TO HAVE SOME MUCH NEEDED REST AND RELAXATION. THIS WAS OUR SECOND TIME HERE AND WE WILL RETURN AGAIN.
Stayed in November 2023
Reviewed: December 2, 2023
Richard
United States of AmericaN/A
The property was close to the beach. The staff were wonderful. The view from our room looking out toward the ocean and those wonderful sunsets!
Stayed in November 2023
Reviewed: November 30, 2023
Paul
United States of AmericaThe facility was going through a major refurbishment, which would have been nice to know when we booked our stay. This meant that trucks were blocking the streets and filling parking spaces, the facility had many detours, and the noise was disruptive during the day.
The ocean and sunset views were very nice. The oceab bluffs were easily accessable.
Stayed in November 2023
Reviewed: November 27, 2023
Chris
United States of AmericaNothing!
Very clean. Ocean view was lovely. Close proximity to Carlsbad.
Stayed in October 2023
Reviewed: November 18, 2023
Lei
CanadaThe room was perfect, the view was amazing! Even during the renovations none of it effected us. The staff was great and very helpful. And they had crafts and resort like activities everyday my kid and I enjoyed
Stayed in October 2023
Reviewed: November 7, 2023
Richard
United States of AmericaWe had to switch rooms after check in as the room we were given was in good condition.
The staff, the location and the rooms!
Stayed in November 2023
Reviewed: September 22, 2023
Crystal
United States of AmericaThere wasn’t direct beach access, but a small walk to the shore
The resort was clean, beautiful view, location was great.. quiet but not too far from the city.. They had an adult pool, kid pool, fire pits around the property ready to go. BBQ grills available to use. The room one bedroom suite was amazing. Ocean view with a garden tub.
Stayed in September 2023
Reviewed: September 12, 2023
Wolfgang
Germanyexpensive but worth it
extremely friendly staff, clean and huge rooms with sea view, multiple clean pools, not crowded, additional comfort facilities (laundry washer), moody gaslight tables, close to beach
Stayed in September 2023
Reviewed: August 28, 2023
Leia
United States of AmericaI loved how close it is to the beach and that it's a condo
I love this place but for some reason I was putting the smallest tiniest one bitter I've ever been in you couldn't even walk in the bedroom you couldn't open the drawers cuz the bed was right in front of it it was very hard to open our suitcases
Stayed in August 2023
Reviewed: August 24, 2023
Donna
United States of AmericaThe location is perfect, right across from the beach and can see beautiful sunsets
Stayed in August 2023
Reviewed: August 12, 2023
Amy
United States of AmericaWould have liked a breakfast option.
We loved all of the amenities offered- especially the beach items. So conveinent! Loved the kid areas and the family pool with the separate adults only pool. Rooms were spacious and overall clean.
Stayed in June 2023
Reviewed: August 9, 2023
Daniel
United States of AmericaBreakfast on site would be nice . Someone to tell me how to be an owner.
Adult pool, Jacuzzi and view were all top notch.
Stayed in August 2023
Reviewed: August 4, 2023
Nicole
United States of AmericaNothing
We had a Wonderful Stay. Went for our Anniversary and enjoyed the beautiful pool overlooking the ocean. Our room was so big and comfortable. We had a patio with ocean view and the Sunsets were Spectacular!! We will definitely be back soon :)
Stayed in July 2023
Reviewed: August 2, 2023
Cook
United States of AmericaLocation, very peaceful. Enjoyed being with my family.
Stayed in July 2023
Reviewed: July 31, 2023
Marélie
United States of AmericaWe should have stayed longer!
We loved everything. It is close to the beach. There are 3 pool areas - family spa, family pool and adult area. They have trolleys with beach umbrellas and chairs and toys for free to use. The rooms are perfect with a kitchen. Very clean.
Stayed in July 2023
Reviewed: July 30, 2023
Chris
United States of AmericaLocation.
Clean and convenient location. Beach equipment available for use at no charge. Lots of activities for kids and adults.
Stayed in July 2023
Reviewed: July 18, 2023
Maria
United States of AmericaThe TV in the bedroom was located on the side of the bed on the wall instead of in front of the bed.
Location,  bed was extremely comfortable, toiletries were amazing
Stayed in July 2023
Reviewed: June 30, 2023
Marco
United States of AmericaNothing
The property was clean, secure parking, and quite. The room was nice and spacious.
Stayed in May 2023
Reviewed: June 25, 2023
Cholo
United States of AmericaI didn't like that I had to leave !!!!!
Very friendly staff, professional, clean, welcoming
Stayed in June 2023
Reviewed: June 18, 2023
Jennifer
United States of AmericaNothing
Absolutely beautiful. Across from beach. Beautiful area. Resort is amazing
Stayed in June 2023
Zurich, Switzerland
Cravant, France
Washington, D.C., USA
Saint-Maurice, France
San Vigilio Di Marebbe, Italy
Maleny, Australia
Chiang Mai, Thailand
Port Moresby, Papua New Guinea
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content