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  5. Reviews of Carlton Oaks Lodge, Ascend Hotel Collection

Reviews of Carlton Oaks Lodge, Ascend Hotel Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9200 Inwood Drive, Santee, CA 92071, United States of America

#3 of 3 hotels in Santee

Guests' Choice

Review Score

Based on 237 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    8.2

  • Facilities

    7.3

  • Staff

    7.8

  • Value for money

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 16, 2024

    6.0
    Nice alternative to downtown Santee, and for about the same price.
    • Leisure trip
    • Solo traveler
    • Standard Room, 1 King Bed, Golf Course View, Non-Smoking
    • Stayed 4 nights

    The facility is showing some age and the amenities are slipping behind modern standards

    Reasonable price compared to others in Santee. It's on a golf course and view rooms are available for an uncharge. Free parking.

    Stayed in January 2024

  • Reviewed: March 11, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Double Beds, Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms have hardly any lighting.

    The location. Easy check in at 1a.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Golf Course View, Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Never saw anyone in check in office. Security guard checked us in and for 4 days never saw anyone inside. I tried calling the front desk at one point and no one ever answered, sent to voice-mail. My call wasn't important enough to leave a message, but the fact I never saw or talked to any front desk person was odd. I tried to check out of my room in the office 4 days after I checked in, and you guessed it was locked and no one to be seen. It was a good thing I didn't drop the key cards in the drop box yet due to the fact that I had to return to the room to scan the check-out qr code. That won't keep me from going back, now I know how it works. It was a nice stay other than the circus combined royal rumble going on in the room right above us for 3 days straight with almost no breaks. Sounded like dropped bowling balls and horses running around. The hotel was quite empty so was wandering why we were put right under another checked in guest room. The hotel was like 90% vacant and God as our witness, the room was so loud. As I wanted to change rooms, no one was in office or answered the phone.

    Kind of peaceful except the above room that was hosting a rodeo and royal rumble at the same time while bowling ball dropping sounds.

    Stayed in March 2024

  • Reviewed: December 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Room, 1 King Bed, Non-Smoking
    • Stayed 1 night

    Very thin walls.

    I liked the quiet location which was very close to the Health Facility where we had to be at 7:00am. The room was big and had everything. it was also very clean even though nothing fancy.

    Stayed in December 2023

  • Reviewed: November 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Double Beds, Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The beds were less comfortable than we are used to this stay. They were ultra firm, which is good for some, but not others. This is no fault of the resort, but our upstairs neighbor was extremely noisy - at one point, it sounded like they were going to come through the ceiling.

    We love staying at this property as most of the time it is very quiet, the facilities are clean, and the amenities on site are fantastic. The bar and grill is always a highlight- excellent breakfast!

    Stayed in November 2023

  • Reviewed: October 17, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Room, 2 Double Beds, Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bar and grill on site. Good prices and good food. No need to leave the facility to locate something to eat

    Stayed in October 2023

  • Reviewed: September 5, 2023

    8.0
    LAR
    • Business trip
    • Family with young children
    • Standard Room, 2 Double Beds, Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not very modern and they took a $200 incidental deposit and didnt get it back for 5 days.

    It was clean.

    Stayed in August 2023

  • Reviewed: August 20, 2023

    8.0
    Great experience!
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Double Beds, Accessible Tub, Non-Smoking
    • Stayed 1 night

    The room had a small scent.

    The staff is very friendly it is in a private peaceful location with a lot of scenery. They have a private pool and a restaurant for your family. I plan on staying there every time we visit San Diego.

    Stayed in July 2023

  • Reviewed: July 21, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Non-Smoking
    • Stayed 4 nights

    Location and facilities

    Room was clean.

    Stayed in July 2023

  • Reviewed: July 7, 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Standard Room, 1 King Bed, Golf Course View, Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was stuffy and dark. Beds hard and lumpy.

    Easy location to the town and interstate

    Stayed in June 2023

  • Reviewed: May 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Room, 2 Double Beds, Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Have been staying at Carlton Oaks for years, love the property, rooms, restaurant & bar! Friendly staff!

    Stayed in May 2023

  • Reviewed: April 8, 2023

    7.0
    Good value for a short stay, especially if you like golf.
    • Leisure trip
    • Solo traveler
    • Standard Room, 1 King Bed, Golf Course View, Non-Smoking
    • Stayed 2 nights

    Breakfast availability perhaps - the property is away from the closest restaurants, further than walking distance. The facility has a restaurant as part of the golf operation but it was closed during my whole stay. Coffee in the room was of typical budget quality. Since parking was mixed with golf goers, the lot has a slight risk feel but was well lit and in a quite neighborhood - absolutely no issues for my stay.

    This is really a motel - slightly older property but well kept and clean. Compared to the other available rooms in the area for the same price, this had a nice setting on a golf course. Slight up charge for a room with a view but nice and relaxing. Nice pool and spa pool, free parking. Newer bedding and mattress, good tall shower and tub, plenty of room to move around in the room - one of the advantages of an older property sometimes. Room also had a small refrigerator which is nice.

    Stayed in April 2023

  • Reviewed: March 9, 2023

    8.0
    Quiet and peaceful place to stay.
    • Business trip
    • Solo traveler
    • Standard Room, 1 King Bed, Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not a whole lot of dining nearby, room decor is very dated. Some neglect is readily apparent. Sinks are separating from their wall mounts. The rugs are worn. Insects. Lots of insects. Front desk unavailable until 11am guess morning shift called in sick.

    Very quiet, nestled at a golf course. Late check ins until 10pm, clean room, fast check-ins

    Stayed in March 2023

  • Reviewed: November 15, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Double Beds, Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The spa was not working. We were very disappointed. I asked if we could get a breakfast credit because the spa was down and were told it was not allowed. I have chronic pain and was really looking forward to using it. Being charged for 3 nights when we only stayed 2.

    Breakfast was good, the service was good. The outdoor patio is beautiful. MarIcela at the desk was extremely helpful, efficient and worked hard for me with reservation issues with Booking.com

    Stayed in November 2022

  • Reviewed: October 18, 2022

    8.0
    We will be back
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Office and food not available at checkout on Monday. Sliding door to bathroom very unreliable-would not stay closed. tv was a challenge but we figured it out.

    convenient for our stay in SD Ground beautiful as usual. we have been coming to Carlton for ten years.

    Stayed in October 2022

  • Reviewed: October 18, 2022

    6.0
    Cockroaches left a mark on an otherwise great stay
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Golf Course View, Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Cockroaches in the room

    Location, amenities, staff

    Stayed in October 2022

  • Reviewed: September 5, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Suite, 2 Double Beds, Living Room, Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Carpet outdated and stained. Smelled like a retirement home and the pipes made really loud noises when we turn the water on.

    We stayed on 301. Spacious suite.

    Stayed in September 2022

  • Reviewed: August 22, 2022

    7.0
    Just Going to drive the 2 hours back home.
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Double Beds, Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Ice machine did not work, bed was a bit hard, but the worst was the constant jumping, pounding and just plain noise from the room above mine and my brothers room that was next to mine that seemed to go on for hours starting at 3am and lasting till about 730am. Called the front desk and security numbers and both went to an answering machine. Unfortunately even though this was close to the party we drove down for, we (My brother his girlfriend and myself) WILL NOT be staying at this lodge again, we will most likely just drive the 2 hours home than have to deal with the noise since we didn't sleep anyway.

    Front desk young lady was very nice, A/C worked well, water Got hot very fast, close to family function that was in town for.

    Stayed in August 2022

  • Reviewed: August 17, 2022

    7.0
    We slept very well and liked the large room.
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The room smelled musty and the carpet was very old.

    The rooms were big and bed comfortable.

    Stayed in August 2022

  • Reviewed: August 4, 2022

    8.0
    Good experience and would book again.
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Non-Smoking
    • Stayed 5 nights

    Nothing that I could think of

    hough dates the room was always clean. Not too much noise from the other guests. Great location for where we were headed on a daily basis.

    Stayed in July 2022

  • Reviewed: July 24, 2022

    6.0
    great room size and view, the plumping problem in our room really should not be rented
    • Leisure trip
    • Family with young children
    • Suite, 2 Double Beds, Living Room, Accessible Tub and Roll-In Shower, Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Our room had extremely loud pipes when you turn the water on.

    The view and restaurant

    Stayed in July 2022

  • Reviewed: July 16, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Double Beds, Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    our room was just above the laundry room, so there was water noice very early in the morning

    great location

    Stayed in July 2022

  • Reviewed: July 4, 2022

    8.0
    enjoyed our stay. rooms were nice, very quiet area & beds were very comfortable!
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Double Beds, Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    was away from convenient restaurants.

    clean, very comfortable & QUIET!

    Stayed in June 2022

  • Reviewed: June 20, 2022

    7.0
    It was quite
    • Leisure trip
    • Couple
    • Suite, 1 King Bed, Living Room and Kitchen, Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the beds need updated.

    The parking

    Stayed in June 2022

Showing 1 - 25

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