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  5. Reviews of Carr's Northside Hotel and Cottages

Reviews of Carr's Northside Hotel and Cottages This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

421 West Laurel Road, Gatlinburg, TN 37738, United States of America

#78 of 511 hotels in Gatlinburg

Guests' Choice

Review Score

Based on 2228 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.7

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 4, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Room with King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The location is prime for this area! Lots of food and entertainment nearby, even walking distance. The property was absolutely serene!

    Stayed in May 2024

  • Reviewed: May 4, 2024

    8.0
    Good place to stay.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony or Patio
    • Stayed 1 night
    • Submitted from a mobile device

    Noise from machines (electric generator or whatever it was) outside, blocking river sound. Good thing is that IT stopped some time during the night.

    Great and peaceful location outside Gatlingburg buzz. Rustic place, but good value for money.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    10
    We enjoyed the cottage on our getaway!
    • Leisure trip
    • Couple
    • One Bedroom Cottages with Kitchen, Fireplace & Private Balcony on stream
    • Stayed 5 nights
    • Submitted from a mobile device

    Stream! Full size refrigerator, cottage feel, big tv, room for everything. Great balcony furniture and setting.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    10
    Top rate, A-One service. Place was outstanding and I would definitely love to stay here again.
    • Leisure trip
    • Solo traveler
    • One Bedroom Cottages with Kitchen, Fireplace & Private Balcony on stream
    • Stayed 2 nights
    • Submitted from a mobile device

    There was nothing negative about my stay.

    Location was spot on. Staff was wonderful and the cottage was absolutely beautiful.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    8.0
    Nice stay for Gatlinburg and Smoky Mountains visit
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony or Patio
    • Stayed 3 nights

    The rooms are tired and not recently renovated. The shower head is placed very low so if you are taller you will have to bow low to wash your head.

    Carr's is a motel about 15-20 min walk to the center of Gatlinburg. We liked that it was far from the busy streets and had parking onsite (not all accommodations do in the center). The rooms were spacious and clean. We enjoyed the balcony overlooking the stream and the ability to have breakfast next to the stream. They were helpful in getting a crib for our young one despite not booking one. Great base for visiting the Smoky Mountains

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    Loved all the fun things to do!
    • Leisure trip
    • Couple
    • Suite with 2 Queen Bed and Full kitchen with Balcony or Patio
    • Stayed 2 nights
    • Submitted from a mobile device

    The property was very nice. The only complaint was the shower in the bathroom was backed up.

    IT’s location

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony or Patio
    • Stayed 7 nights
    • Submitted from a mobile device

    I loved everything

    The sound of the River running

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Great location and economical option.
    • Leisure trip
    • Couple
    • One Bedroom Cottages with Kitchen, Fireplace & Private Balcony on stream
    • Stayed 3 nights
    • Submitted from a mobile device

    The refrigerator was wonky and too cold. You cannot use 3 prong plugs in the ground fault outlets.

    Great location with parking and internet included. Outdoor pool and other facilities available in warmer weather. The staff are exceptional and this was our second stay at this property.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One Bedroom Cottages with Kitchen, Fireplace & Private Balcony on stream
    • Stayed 2 nights
    • Submitted from a mobile device

    Can't think of anything.

    The River and Mountain view from the patio was beautiful and relaxing. It was a short walk from the Aquarium and shopping and dining. The cottage was very cozy. Loved the fireplace. It had everything we needed. Will highly recommend!!

    Stayed in April 2024

  • Reviewed: April 29, 2024

    7.0
    Overall a good stay for price and location
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony or Patio
    • Stayed 2 nights
    • Submitted from a mobile device

    The room could have been cleaner. Our floor was very dirty. Otherwise things were fairly clean.

    Enjoyed the grounds and the room was comfortable. Liked the location

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Nice staff once we got another room it was nice but you can tell it was older and ran down they. Have made some improvem
    • Leisure trip
    • Couple
    • Log Cabin
    • Stayed 2 nights
    • Submitted from a mobile device

    The cleanliness of the cabin

    The staff was very nice. Also close to downtown gatlinburg. The cabin though had roaches and luckily they had another room that was bug free.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    Upon arrival, the front desk was great!! I enjoyed the side stream
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony or Patio
    • Stayed 2 nights

    I did not like being told I could request an early check in and being told no when calling day of arrival

    I like the balcony and room by the stream

    Stayed in April 2024

  • Reviewed: April 26, 2024

    10
    Had the best time enjoyed our view our room and our stay came home and order the same mattress from the room because it
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony or Patio
    • Stayed 4 nights
    • Submitted from a mobile device

    No dislikes

    The bed the view everything was amazing

    Stayed in February 2024

  • Reviewed: April 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard King bed with Whirlpool bath
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was very friendly. The room was clean and we enjoyed sitting on the back porch listening to the creek.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    10
    Relaxing
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony or Patio
    • Stayed 2 nights
    • Submitted from a mobile device

    The room we was in the hot water was up a little high. Took a shower very little cold water and the hot water was really hot.

    Loved our room very clean. The river was very pretty. loved the location. very quiet and peaceful

    Stayed in April 2024

  • Reviewed: April 23, 2024

    10
    Exceptional
    • Couple
    • Standard King bed with Whirlpool bath
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really, it was a great experience

    Opening the door and listening and watching the creek

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Honeymoon cottage
    • Leisure trip
    • Couple
    • Honeymoon cottage
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing...

    Clean, spacious, nice back porch overlooking the river. Full kitchen, fireplace, jacuzzi for 2.

    Stayed in March 2024

  • Reviewed: April 22, 2024

    10
    We stay here often and love it! Would recommend going there to anyone!!!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony or Patio
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect and quiet location!

    Stayed in April 2024

  • Reviewed: April 22, 2024

    7.0
    It was decent.
    • Leisure trip
    • Couple
    • Log Cabin
    • Stayed 2 nights
    • Submitted from a mobile device

    I got ate alive by a bug at night. Didn’t seem to be bed bugs. Possibly a spider? Not sure but it bit the crap out of me.

    It was a nice and clean cabin. It smelled good. Very homey feeling.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Amazing place to stay
    • Leisure trip
    • Couple
    • Room with King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing I didn't like in the specific room we stayed in was, the shower was not tall enough for my 6'1" fiance but that's not unusual for him lol. But a shower head that comes off the wall would have been kinda nice to he didn't have to squat to shower. And I think the shower curtain needs raised a bit cause even I bumped my head on it before getting in and I'm 5'2" other than that everything was absolutely perfect.

    The staff is super nice, very helpful, and just amazing honestly. This is the second time we have stayed here in the last 3yrs that we have been going up there and the only reason we didn't stay there last year was because we was with friends so we wanted just 1 small cabin. But we love how Carrs is walking distance (granted the 1 hill you gotta walk up to get back does kinda suck but we noticed it isn't AS bad if you walk on the left side of the road going back lol idk why bt the right side felt harder to walk)

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony or Patio
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was very helpful and polite. The location was good and the value was good.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    10
    Great family trip to start off spring break. With two boys ages 10 and 12 being right on the creek and the ability to ma
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony or Patio
    • Stayed 3 nights
    • Submitted from a mobile device

    Tucked away from the hustle and bustle of the strip but we were still able to walk everywhere easily. The staff was amazing!

    Stayed in March 2024

  • Reviewed: April 20, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was great 😃 nice location and was exactly what I was expecting thanks

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    Peaceful weekend getaway
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony or Patio
    • Stayed 2 nights
    • Submitted from a mobile device

    There was not enough fire pits was hoping to be able to sit by the fire for awhile. That was one of the reasons I choose to stay there.

    Place was great loved being down by the creek helped me relax. I opened the window so that I could hear it as I went to sleep. I would love to stay in one of the cabins next time.

    Stayed in April 2024

Showing 1 - 25

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