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  5. Reviews of Microtel Inn & Suites - Cartersville

Reviews of Microtel Inn & Suites - Cartersville This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1348 Joe Frank Harris Pkwy, Cartersville, GA 30120, United States of America

#15 of 22 hotels in Cartersville

Guests' Choice

Review Score

Based on 874 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    7.9

  • Facilities

    7.0

  • Staff

    7.8

  • Value for money

    7.2

  • Free Wifi

    6.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 27, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Deluxe Queen Room - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There was an unpleasant smell in the hallway of the second floor.

    Debris in stairwell was there from the beginning and end of my stay

    Stayed in May 2024

  • Reviewed: May 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn’t like the maid service she didn’t give up clean towels the second and third day. We had our trash bagged she took the trash and never left another bag for our trash.

    I would have preferred some meat to go with the eggs or pancakes.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    None

    Stayed in May 2024

  • Reviewed: May 2, 2024

    7.0
    Good value
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hard bed and missing light covers in room

    Good location

    Stayed in May 2024

  • Reviewed: April 19, 2024

    7.0
    Rooms were clean and good value for the price we paid
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Tv was small, toilet paper and towels very thin

    Only grabbed a yogurt and coffee

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Studio Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    I had to extend my stay after the 7th until the 14th and the hotel.had me rebook through Booking.com, which was fine but the rate went up by 80$

    It was great

    Stayed in April 2024

  • Reviewed: March 28, 2024

    7.0
    Decent but could use some work
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room smelled like mildew. Pillows were very small and flat.

    Handy to surroundings

    Stayed in March 2024

  • Reviewed: March 16, 2024

    7.0
    Will stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was cheap and crappy.

    I felt safe in the area the hotel is in. The parking lot was very well lit. I expected the building to be in worse shape and in a dangerous area due to the price but was pleasantly surprised when we got there. The breakfast was extremely lacking but it didn't kill us.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    they got my reservation wrong. even though booking said I booked 2 beds they only gave us 1 bed

    location

    Stayed in February 2024

  • Reviewed: February 11, 2024

    7.0
    It was good enough for one night
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Air didn’t work well. Needs some major updating

    Location, great water pressure

    Stayed in February 2024

  • Reviewed: January 24, 2024

    7.0
    My overall stay was nice. The main thing I look at are, it was clean the bed was comfortable and the price was fair.😃😃
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was a portion of the lobby that they had yellow taped off because of a water damage ceiling. The inside of the elevator was in rough shape.

    The room was clean and in good order, and the bed was comfortable

    Stayed in January 2024

  • Reviewed: December 9, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Superior Queen Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No refrigerator in the room even though he said it had one.

    Stayed in December 2023

  • Reviewed: November 8, 2023

    7.0
    Great location, friendly staff. However its clear that they're under staffed and
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There is definitely an ant problem. There were ants in the room, lots in the bathroom which made me uncomfortable. Staff was great and moved me into another room but the second room had ants as well.

    Location is great!

    Stayed in November 2023

  • Reviewed: November 2, 2023

    6.0
    It was okay
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room had food leftover in fridge and didn’t appear to have been vacuumed as it had quite a bit of stuff on floor

    Location, peice

    Stayed in October 2023

  • Reviewed: October 28, 2023

    6.0
    Not Angry, just Disappointed...
    • Leisure trip
    • Solo traveler
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This is not my first stay at this particular hotel. My previous stays were much better. Rooms were cleaner, I'm not one of those travelers who complains about every nook and corner of a room, though I do assess every corner of my room and the facility as a whole. From check in to check out I'm jotting things down in my mental Rolodex. My two main complaints are the frayed torn dirty carpeted floors in a "Suite" and the fact that I haven't been passed the 2nd floor after requesting it, especially now that I have formed a good customer and staff relationship, I'm beginning to believe desk clerks are told to put "Intown" guest in lower floor and less appealing rooms. Marsha the Front desk clerk/Manager knows me by name and I'm sure she knows other customers as well. She's kind, professional , and courteous. On this particular stay, instead of manning the front desk, she had to sub as a housekeeper which was made known by a fax written note atop the check-out counter for customers to see upon their arrival. I decided to keep my so-called upgrade for one more night which ended today Oct. 27, 2023 at what I knew would be at a higher price, $105 to be exact. If not for me being tired and the fact they were understaffed, I would have gone on and on about the reasons why that particular room was not worth the $87.77 price tag let alone $105, but I digress. It is at that moment when my "something is off" feeling I had upon my arrival at the hotel, my feelings were correct. For a weary traveler looking for a clean place to lay his or her head for a night or two, Microtel for the most parts fit the bill, but from Wednesday the 25th thru Saturday the 27th it was anything but the perfect stay. Whatever is going on over at Microtel I hope management gets it together, oh yeah, please, please replace the furniture in the lounging area of the first floor lobby, those blue sheets covering the sits are not a good look.

    Though grossly understaffed, they were still courteous and professional under the circumstances.

    Stayed in October 2023

  • Reviewed: October 27, 2023

    6.0
    I got ate up by bed bugs from this hotel like bad
    • Solo traveler
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They don’t check there beds

    They rooms were very nice

    Stayed in October 2023

  • Reviewed: October 25, 2023

    7.0
    It was comfortable and the staff were friendly, just needs to change televisions out, put in fridge.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Television a little outdated, and no small refrigerator....

    Beds are comfortable.......

    Stayed in October 2023

  • Reviewed: October 13, 2023

    7.0
    Good
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Mold in the shower and most of all the bed had not been changed they was crimes all in the bed and hair

    The place was clean

    Stayed in October 2023

  • Reviewed: October 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was smaller than expected. Ask for extra pillows 1st night, was given blankets instead. Took housekeeping to get pillows 2nd night. Thanks again Tanya.

    Comfy met our needs. Housekeeping was awesome. Thank You Tanya.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    7.0
    Microtel
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast, needs to have more fresh food

    The location and service was nice

    Stayed in September 2023

  • Reviewed: October 5, 2023

    8.0
    Very nice and convenient.
    • Leisure trip
    • Family with young children
    • Superior Queen Room - Disability Access/Non-Smoking
    • Stayed 2 nights

    Mentioned that in above space. No easy chair to relax in before I wanted to go to bed.

    The room was very nice and clean. The only thing I missed was an easy chair. I was very happy with the room tho.

    Stayed in October 2023

  • Reviewed: September 27, 2023

    7.0
    Anniversary trip.
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    No pool.

    The Room was nice, clean and the bed was super comfortable.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    8.0
    Great Location to places in Walking distance!
    • Business trip
    • Solo traveler
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't see a good breakfast...

    Size of the room.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Loved everything

    The room and service

    Stayed in August 2023

Showing 1 - 25

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