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  5. Reviews of Quality Inn Casa Grande I-10

Reviews of Quality Inn Casa Grande I-10 This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

665 North Via Del Cielo Road, Casa Grande, AZ 85122, United States of America

#16 of 23 hotels in Casa Grande

Guests' Choice

Review Score

Based on 501 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    7.1

  • Location

    7.7

  • Facilities

    6.5

  • Staff

    7.5

  • Value for money

    6.6

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 29, 2024

    5.0
    adequate
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Better detail to cleaning

    Breakfast was great, room seemed rough around the edges, and crickets every where even in the room.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    6.0
    Breakfast was great. Front desk staff excellent.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The mattresses were super hard

    Location

    Stayed in April 2024

  • Reviewed: April 11, 2024

    5.0
    Real fast was satisfying!!!!
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room my friends received was unacceptable and uncomfortable, which made me uncomfortable. If we would have had comparable options, we may have changed hotels. Staff promised a repair that did not occur.

    Breakfast is amazing for a hotel and facility of that quality and price. The staff at breakfast is always friendly and helpful.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    7.0
    Needed an extra day and was not available that day
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms need to be redone

    Breakfast

    Stayed in April 2024

  • Reviewed: March 16, 2024

    5.0
    Below average compared to competition.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Check in took almost one half hour. No elevator. Has to carry luggage up steps. Breakfast just adequate.

    Stayed in March 2024

  • Reviewed: February 24, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 5 nights

    The bathtub in my room was in rough shape and probably should be repaired.

    That they except dogs and there were places around the hotel to walk your dog. Also-they fixed a leaky faucet in the bathtub right away when I reported it.

    Stayed in February 2024

  • Reviewed: December 15, 2023

    5.0
    Did the job.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The shower water temperature NEVER warmed up. I wasted so much water trying to take a shower after a long day. I finally gave up. No shower for me.

    Gave us a ground floor room with parking by the room.

    Stayed in December 2023

  • Reviewed: October 24, 2023

    7.0
    The location of the hotel was very convenient to businesses. We had to go get some laundry done
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    It was my fault, I should have requested a first floor room, but I didn't think of it beforehand.

    The lady at the breakfast was very helpful and friendly.

    Stayed in October 2023

  • Reviewed: October 19, 2023

    7.0
    Met all our needs for a one night stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Very good breakfast for the money.

    Stayed in October 2023

  • Reviewed: September 6, 2023

    7.0
    Spacious room in rough area, some defects in equipment.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    Defective shower. Noise of fellow guests in the night. slamming doors and shouting.

    The staff. The generous breakfast. The bed.

    Stayed in September 2023

  • Reviewed: August 29, 2023

    6.0
    Enjoyed my stay
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    This property is a bit run down but not terrible. Very quiet and a great location. All staff I encountered were very friendly. Breakfast was pretty good. Several choices. The breakfast attendant was amazing.

    Staff was very welcoming. Comfortable beds.

    Stayed in August 2023

  • Reviewed: July 18, 2023

    5.0
    Fair
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Outside was not maintained and a lot of seedy people hanging around outside.

    Location, pet friendly, breakfast and breakfast staff.

    Stayed in July 2023

  • Reviewed: July 7, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the plants and all the maintenance outside the dirty room with dry plants, a lot of grass.

    The bed and breakfast

    Stayed in July 2023

  • Reviewed: June 22, 2023

    5.0
    THIS HOTEL WORKED FOR WHAT WE NEEDED, BUT SEEMS EXPENSIVE FOR THE QUALITY.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 5 nights

    BREAKFAST AREA IS QUITE SMALL AND MINIMAL. POOL IS NOT EASY TO ACCESS. NEEDS A LOT OF UPDATING. COUCH WAS RIPPED IN SEVERAL PLACES, THE CARPET WAS OLD, TILE IN BATHROOM WAS FALLING OFF THE WALL, AND THE TUB WAS COATED WITH A PAINT OF SOME SORT THAT WAS FLAKING OFF.

    BED WAS SUPER COMFY

    Stayed in June 2023

  • Reviewed: June 10, 2023

    5.0
    Never again!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    I just stayed at this property two weeks ago. Then a week later I stay at the same property and then they tell me my credit card needed to be charged for incidentals??? They didn't ask me to do that two weeks go??? Really? Pick and choose when you charge someone? Very unprofessional. The pool has seen no attention in weeks. I asked before I stayed there if the jacuzzi worked and the guy said yes. The water never got hot and the jets didn't even work. There was bird crap all over the pool area and all over the grills and no pool towels either??? Never again will I stay at this property because I work too hard for my money!!!

    Close to home

    Stayed in June 2023

  • Reviewed: June 6, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn't like the fact that bugs kept crawling in the room. The shower kept dripping

    Breakfast was ok and clean

    Stayed in June 2023

  • Reviewed: May 2, 2023

    5.0
    Some time you get what you pay for. Poor Quality.
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights

    Breakfast

    Hated the bed. Hard as a rock. There appeared to be a blood stain on the sheets. Crickets everywhere. Noisy.

    Stayed in April 2023

  • Reviewed: March 29, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool heater was out. The pool was the reason for picking this hotel.

    Good breakfast!

    Stayed in March 2023

  • Reviewed: March 15, 2023

    6.0
    Basic Needs met
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had to track down the continental breakfast. It was not discussed with us at check in and was not in the lobby area. It was over crowded so we skipped it.

    Everything in the room worked and was clean.

    Stayed in March 2023

  • Reviewed: March 12, 2023

    5.0
    Fair
    • Business trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I booked a room with a king bed and a sofa bed but I got a chair and a bed. I get about 40% of what I booked. No private entry. No view of pool or mountains. I'm not sure to be upset with Booking.com or the hotel.

    Stayed in March 2023

  • Reviewed: March 6, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The shower curtain rod was falling off the wall. There had been attempts to repair it, but it needed a serious repair. The treadmill in the workout room was not operational and was a disappointment. The desk clerk at checkin was a polite and helpful person. In the morning, the desk clerk didn’t want to be bothered and didn’t care about the treadmill condition.

    The facility has been updated. The room decor is good and the bed comfortable.

    Stayed in March 2023

  • Reviewed: February 20, 2023

    7.0
    Bad customer service
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Check in was at 2pm and we were paying at hotel. At 3:30 when we werent there yet, hotel called me and said they ran my card (I had used to reserve room) and it was declined. I told him it was pay at hotel and he said that my room was going to be canceled if we didnt get there immediately. I checked my card and there was PLENTY of money on it, im thinking they had put wrong numbers in ??? but we had to rush to hotel and straighten it out or our room was going to be canceled . Once it was straightened out, we had to leave again without going to our room. We got back to hotel around 6:30 and found the TV wasn't working. It was the TV cable box that was broken, so no TV in room. Asked for different room but front desk said they were full and couldn't move us and we checked in at 3:30 we should have notified them then about tv. Super rude man at front desk!!! Bad experience but very clean, comfortable hotel.

    Clean, good size room. Good location. Comfortable bed.

    Stayed in February 2023

  • Reviewed: February 18, 2023

    6.0
    it was OK
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 11 nights
    • Submitted from a mobile device

    pool and hot tub were not heated as advertised

    Stayed in February 2023

  • Reviewed: February 14, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Shower was only Luke warm. Not much selection for breakfast.

    Bed was very comfortable.

    Stayed in February 2023

Showing 1 - 25

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