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Reviews of Quality Inn Cle Elum-Ellensburg This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

906 East 1st street, Cle Elum, WA 98922, United States of America

#7 of 11 hotels in Cle Elum

Guests' Choice

Review Score

Based on 247 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    8.0

  • Facilities

    7.1

  • Staff

    7.9

  • Value for money

    7.0

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 1, 2024

    7.0
    Friendly staff
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Handicap shower spilled water onto bathroom floor. Towels were thin.

    Clean

    Stayed in April 2024

  • Reviewed: April 27, 2024

    6.0
    The room was acceptable but the breakfast was not what was advertised.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Breakfast was poor. Food was depleted an hour before the end of breakfast. There were only 3 other people in the kitchen area. I rang the bell three times to ask for coffee. The staff were sitting on the couch while I waited. They finally came to the kitchen and asked if I needed anything. They watched me ring the bell. There was a wait time of 25 minutes for them to provide coffee. I had to ask for food to be brought to the breakfast area. For the price of the room, it would have been nice to have more than 2 muffins, a bagel, and 3 pieces of bread to choose from in the kitchen.

    The room was comfortable. Temp was good in the room with an individual thermostat. The bed was clean and comfortable. There was a football tournament taking place in the area and they tried to connect by placing a football sign in the kitchen.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    7.0
    Good value for a comfortable room that is in a good location
    • Leisure trip
    • Couple
    • Queen Room - Pet Friendly/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Door to room was hard to close without “sticking”

    Nice and clean, friendly, helpful staff

    Stayed in April 2024

  • Reviewed: April 15, 2024

    6.0
    Would stay again
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Ice machine

    It was decent for the cost

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Good desk people and good rooms
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms were the best. Before the put us in rooms not as good as these. We will continue to stay as long as we get rooms on the second floor.

    Stayed in April 2024

  • Reviewed: March 24, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Breakfast was mediocre. The room and hallway show signs of wear and could have been cleaner.

    The location was convenient. The lobby was bright and clean. Parking was convenient. Check-in was efficient.

    Stayed in March 2024

  • Reviewed: February 12, 2024

    7.0
    Easy, quiet 2 night stay
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    There was a leak somewhere, so the carpet in the first floor hallway was squishy. I stayed on the second floor, so this didn't impact me much.

    This hotel is in a great location. It was quieter than I expected based on the proximity to the train tracks.

    Stayed in February 2024

  • Reviewed: February 7, 2024

    8.0
    Will stay here again
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Every light is a bright white light, would be nice to have something a little less harsh

    Easy check in and out, comfortable and clean room.

    Stayed in February 2024

  • Reviewed: January 23, 2024

    6.0
    Met our needs, but not more
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 3 nights

    The staff were only moderately polite, and the facilities not adapted at all to the severe winter weather: the lobby and hallways were freezing the whole time, and there were no rugs/doormats or other system for placing wet and snowy shoes or boots into in the room. The breakfast was very poor: coffee was a weak Folger's, undrinkable, and the few other items were very uninteresting.

    Very spacious room, and once we turned the heating on, also comfortable. Plenty of parking available, too.

    Stayed in January 2024

  • Reviewed: November 18, 2023

    8.0
    Great location and a great value for the price. I would stay here again.
    • Business trip
    • Couple
    • Queen Room - Pet Friendly/Non-Smoking
    • Stayed 1 night

    Clean. Friendly Staff. Felt safe.

    Stayed in September 2023

  • Reviewed: September 22, 2023

    8.0
    Worth the money
    • Leisure trip
    • Couple
    • Queen Room Pet Friendly - Accessible/Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean . Good breakfast . Ok for price

    Stayed in September 2023

  • Reviewed: September 22, 2023

    8.0
    Pleasant and peaceful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    It was sad that the previous manager had to go. However the new manager takes his job very seriously and has kept the high standard of maintenance.

    The rooms are nice, and the town is nice

    Stayed in July 2023

  • Reviewed: September 10, 2023

    8.0
    We would stay here again.
    • Leisure trip
    • Couple
    • Queen Room - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator & breakfast was just ok.

    Most things … clean, quiet, decent sized room, friendly staff, free parking, good price.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    6.0
    Meh.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was a bit noisy. The upstairs people had kids running around. Also the train was very loud!

    I like that it was across the street from a really good restaurant!

    Stayed in September 2023

  • Reviewed: August 22, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Would b nice to have an outdoor area to relax.

    Just the basics for reasonable price.

    Stayed in August 2023

  • Reviewed: July 25, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Double Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It would have been nice to have the couch ready for the 5th person to sleep as we arrived late. We could get sheets from the reception though.

    It was convenient to have a quick breakfast before leaving.

    Stayed in July 2023

  • Reviewed: July 24, 2023

    8.0
    One night in Cle Elum before returning to Seattle.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Pet Friendly/Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was a little lacking.

    The room was large and well layer out plus the hardwood floors were nice too. Good location.

    Stayed in July 2023

  • Reviewed: July 16, 2023

    6.0
    I will not return.
    • Leisure trip
    • Family with young children
    • Queen Room - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The entire place is in need of interior paint. Walls had been patched with cardboard. The young man who checked us in was not friendly.

    Our view was a beautiful field with pine trees. The wind was wonderful.

    Stayed in July 2023

  • Reviewed: June 19, 2023

    8.0
    it was a bit costly for the stay for the night but overall loved the space in the room and it was quiet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Double Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it could have used a deeper cleaning. there was dog food on the floor and smelled like dog. Staff was friendly but didn’t seem like they cared.

    it was nice located downtown Cle Elum

    Stayed in June 2023

  • Reviewed: June 11, 2023

    7.0
    Good place to sleep, comfortable beds, kind and attentive staff.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night

    Nothing I could eat for breakfast(follow a plant-based diet), so it was useless to me. Offer at least milk beyond cow milk. Some plant-based milks would then allow someone who follows a plant-based diet to have some cereal. The room also had a weird chemically smell that was pretty unpleasant.

    Super comfy beds. Very clean. Hot coffee.

    Stayed in June 2023

  • Reviewed: May 31, 2023

    7.0
    It will do in a pinch.
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room smelled clean but the smell was overwhelming. I worried for my children. It smelled like chemicals all night long. The Kleenex box cover was broken and almost cut my child who is at eye level with it. I took it out so she wouldn't hurt herself. There was no lock up top for added security. The window on the ground floor only had a small lock, no stopper to prevent the window opening more than you want.

    The continental breakfast was OK. The front staff was friendly and helpful. Check in was easy.

    Stayed in May 2023

  • Reviewed: May 20, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the property is in need of better maintenance. light bulbs were out, cover plates missing on power outlets, there was garbage at the back door - lots of garbage. overall the property is slipping and needs more attention to detail.

    location is good. room was comfortable. .

    Stayed in May 2023

  • Reviewed: May 19, 2023

    7.0
    Woof Woof
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room smelled like a WET DOG! lumpy bed

    location

    Stayed in May 2023

  • Reviewed: February 6, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Pet Friendly/Non-Smoking
    • Stayed 1 night

    The manager or owner was berating the check in employee.

    Breakfast was meager.

    Stayed in February 2023

Showing 1 - 25

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