the location was great.as it is very close to the beach. the room i found a bit pricy but comparable to other hotels in the area, one thing that was not to my liking was that there was no coffee machine in the room to get that first boost while getting ready to go out for the day. all in all the stay was good.

Stayed in May 2024

The check in staff was not welcoming.

Valet staff was welcoming.

Stayed in May 2024

Clean and spacious room. Friendly staff.

Stayed in May 2024

The rooms are a bit outdated, such as an old AC unit which made a lot of noise.

Great location and the staff is really friendly. The pool area is nice and quiet with a beautiful view on Diamond Head.

Stayed in May 2024

Nothing!

Everything!

Stayed in May 2024

They didn’t have a coffee maker in the bedroom like other hotels do. We needed to ask for one. Also no toothpaste in the bathroom. Just wondering why hotels in the US don’t include toothpastes in their bathrooms anymore. It makes no sense as it is a necessity and sometimes travellers don’t bring bathroom essentials with them assuming that hotels will provide.

I liked that Queen Kapiolani was so close (around 3 minute walk) to the beach and shops and restaurants. I loved the lobby.. it was just so Hawaiian. I also liked where the pool was situated. The staff were friendly and very accommodating. We were given canned drinks and shelled lays. Plus a box of Honolulu Cookie Company cookies since it was my birthday. That was very thoughtful of them.

Stayed in May 2024

No tea or coffee making facilities in the room.

Can't be beaten for views of diamond head and location on Waikiki.

Stayed in May 2024

Aircon in the first room too loud to run at night.

Great location and very helpful personnel. I loved the complimentary water bottles, filtered water, beach towels and chairs. Rooms were a little dated but well equipped. Beds were excellent, not too soft! We had a room change due to termites in our first room halfway during the stay. Was super well handled by the personnel. Overall good value for Waikiki, but of course everything there is overpriced so not comparable with hotels of similar price range on the mainland.

Stayed in May 2024

The original room that we booked, had no privacy at all, looking at a restaurant at opposite building just 5meters away, like you are in the restaurant with your bed... very disappointing, as there is no picture of that view online. The reception could not move us to another room I guess due to availability, so we had to upgrade our room by paying more... There was no initiative from there side to give us a solution to our problem... very passive. Very small, under average swimming pool, but we were not there for the pool. Except that, everything else was fine.

Great location, close to the beach, free parking around just 5min walk, amazing coffee in the bar, and upgraded room was great. The restaurant was great & polite and friendly stuff around the hotel. There are sunchairs and beachtowels to take, but the sunbeds are limited as first come fist served rule, so be sure to get early. Water dispenser at the lobby to fill your water. The give you great plastic bottles for it which are great.

Stayed in May 2024

Didn't realize how small the basic rooms were and no balcony. It was a clean room.

Loved the location. Not in the center of Waikiki....

Stayed in May 2024

This was our second stay. The first was a room in the center of the hotel. This time, we got a corner rom. The differences were immense. The corner was bright and inviting. The center rooms are sort of just boxes.

Stayed in May 2024

Parking is valet only & very expensive.

Beautiful hotel! Loved the location, staff were friendly & helpful.

Stayed in May 2024

Location in Waikiki and the atmosphere of the hotel

We loved the location and the view!

Stayed in May 2024

The photo of the pool is deceptive. It's very small.

Location, on Kapahulu next to the park and zoo. And by the beach. Great facilities; great staff. Resort fee does include a lot of helpful items for tourists, like beach chairs and towels. Coffee shop on site. Nice decor and we were given a better room.

Stayed in April 2024

Usually get an upgrade. Busy time got stuck with a shoe box size room

Staff and location

Stayed in February 2024

It's not a fancy hotel but very good for what it is. Clean, provide beach chairs and towels, ice and water and even bottles to fill up. The location is great. Other reviews say it was noisy but I asked for the upper floor and it was very quiet there. Next time I'm going to stay again.

Stayed in April 2024

Good location and friendly helpful staff

Stayed in April 2024

Hotel charges to hold luggage. Seems unprofessional to 'nickel and dime' customers like that. Most other hotels in the area offer this service for free.

Location close to beach and restaurants. Laundry facility for families

Stayed in April 2024

We stayed here in 4 different rooms as we returned here 3 times within a trip. Once we were woken up by maintenance drilling on 9th floor city view room so I asked for a higher floor room. 15th floor is already calm , no noise from the street , but the hostel next to the hotel is still noisy. Earplugs can help in sleeping. Don’t accept room on 9th floor overlooking the pool . There is a strange and huge noise coming from within the hotel (airco, ventilation , etc I don’t know ) it’s loud like hell and repeats ever 10 seconds ! Our experience from room 914. 15th floor and 18th floor city view room is much better . Double queen rooms are not really proper for 4 adults , not even 2 adults, 2 kids, beds are too little :/ but still ok if your child is calm :) room is too small to accommodate 3 big suitcases but you don’t have shelves to place your clothes on them either . Max pax is 2 , I think . Price is great if you go 4 persons but in fact it is not comfortable for 4 persons :)

Location is good , price is quite good. Atmosphere of the 60ies is great . The Deck view and food is great! Don’t forget to prebook it is always crowded.

Stayed in April 2024

All good

Great location, slightly retro vibe that we liked. Got upgraded to suite so 2 bathrooms which very nice !

Stayed in April 2024

I didn't realize it was a dog hotel. If we had known we wouldn't have booked simply because my son has allergies. However, our room and the hotel was totally clean. I never would've imagined that dogs had stayed there. Also there is a hostel with a roof top bar on one side of the hotel that is VERY noisy at night. Luckily we always travel with earplugs. The poolside bar and restaurant is very beautiful and nice to visit, but we didn't have a great food experience.

Loved the location. It was within easy walking distance to the beach, even if you are carrying chairs and boogie boards, which the hotel furnished as well as beach towels. And there are two ABC convenience stores close by in case you need anything. We literally walked up from the beach to grab some snorkels really fast while our teen kids were still hanging at the beach. This hotel has GREAT amenities and is beautiful.

Stayed in April 2024

The property had the surfing theme as well as the historic theme to it.

I liked the Quirky feel and look of it as against large commercial hotels in area.

Stayed in March 2024

Nothing

Awesome hotel if you want to spend time by the beach. For Hawaii standards it was good value

Stayed in April 2024

Parking costs

Well located, lots to do and great facilities & activities

Stayed in April 2024