7625 Caterpillar Court Southwest, Grand Rapids, MI 49548, United States of America
#33 of 60 hotels in Grand Rapids
Guests' ChoiceBased on 210 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
8.1
Facilities
7.8
Staff
8.5
Value for money
7.9
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 12, 2024
Kimberly
United States of AmericaNo elevator but that just me being lazy.
The pool area and hot tub. The decor was pleasant and the staff was friendly. The free breakfast was not just cold serve but not as well. Truly a good value. Will definitely be back.
Stayed in May 2024
Reviewed: April 29, 2024
Jaclyn
United States of AmericaThere is not an elevator, so ask for 1st floor accommodations if you need it.
Friendly staff, great location, comfortable beds.
Stayed in April 2024
Reviewed: March 4, 2024
Andrea
United States of AmericaWas nice n clean
Stayed in March 2024
Reviewed: November 17, 2023
Amanda
United States of AmericaThere was a gross body odor smell near the entrance and pool door area during my entire stay.
I liked that the pool and hot tub were working. And also I was celebrating my daughter's birthday and the staff was kind enough to allow me to do her birthday cake and sing happy birthday to her in the lobby.
Stayed in October 2023
Reviewed: November 12, 2023
Sara
United States of AmericaReally the only complaint would be that the heated pool is pretty cold and the hot tub is not as hot as most.However my kids had a blast in the pool and it was very clean and maintained.
Staff is super friendly and very helpful.Rooms are very clean and so was the lobby and eating area.I will definitely stay again!
Stayed in November 2023
Reviewed: October 17, 2023
Wendy
United States of AmericaStaff wasn't very friendly.
Decent price and clean. Close to our destination.
Stayed in October 2023
Reviewed: October 16, 2023
Bill
CanadaPrice
No comments
Stayed in October 2023
Reviewed: September 22, 2023
John
United States of AmericaParking very tight
Stayed in September 2023
Reviewed: August 16, 2023
Joseph
United States of AmericaThe property was very convenient for my trip, my grandchildren enjoyed the pool. Everything was very clean and bed was great. I would suggest putting anti slip mats for the shower.
Stayed in August 2023
Reviewed: July 29, 2023
Vences
United States of AmericaBreakfast was cut short lady was putting food away while I was grabbing and I still had time. No biggie tho
Front desk was amazing he checked me in with joy
Stayed in July 2023
Reviewed: July 27, 2023
Pat
CanadaAdjoining room had paper thin walls, we hear the next door guests and tv very clearly.
Location, cleanliness, friendly service
Stayed in July 2023
Reviewed: July 10, 2023
Gronski
United States of AmericaSmell of room, older
Price / pool/hot tub
Stayed in June 2023
Reviewed: July 3, 2023
Jerry
United States of AmericaWhen booking, it said pets allowed & there may be a fee. However, we did not know there was a $25 fee until checking in at the facility. Breakfast was not very good.
The staff seem to take pride in their work & the facility.
Stayed in July 2023
Reviewed: May 10, 2023
Brenda
United States of Americait was old and water was leaking everywhere in the bathroom and the hotel.
the staff was nice
Stayed in May 2023
Reviewed: May 1, 2023
Michael
United States of AmericaThe Biscuits for the Biscuits and gravy where just slightly over baked n crunchy on the bottom but I still ate them and enjoyed them.
The hotel was packed and still quiet. Pool and hot area was smaller than I would have liked but enjoyed the two trips down to use them. Breakfast in the morning was surprisingly good for the items available to eat and drink. Kent County Sheriff's patrolled the area ensuring the safety of guests and staff.
Stayed in April 2023
Reviewed: March 20, 2023
Stasha
United States of AmericaCould definitely be cleaner and the hot tub was warm at best.
Front desk employee was fantastic. Very personable and welcoming. He was great.
Stayed in March 2023
Reviewed: March 18, 2023
Stephanie
United States of AmericaEverything
Stayed in March 2023
Reviewed: March 18, 2023
Stephanie
United States of AmericaThe staff was very nice the pool hot tub was great awesome breakfast and love my room its was mostly clean had one problems cat hair or dog hair was all over the sofa but I ask the staff to clean it they took good care of cleaning I was very please with my stay I will be back
Stayed in March 2023
Reviewed: February 2, 2023
Dax
United States of AmericaClean place with a friendly staff at a good price.
Stayed in January 2023
Reviewed: November 25, 2022
Orr
United States of AmericaNothing
Clean
Stayed in November 2022
Reviewed: October 14, 2022
James
United States of American/a
The facilities were good.
Stayed in September 2022
Reviewed: September 20, 2022
Sheila
United States of AmericaThe remote control to the TV didn't work and the toilet was wobbly, needs attention.
Location to my venue. Breakfast bar was great.
Stayed in September 2022
Reviewed: September 1, 2022
Jones
United States of AmericaLocation was great for me this time
Stayed in August 2022
Reviewed: August 29, 2022
Deb
United States of AmericaRoom had an odd smell. We think it was the bathroom water.
Location was very convenient.
Stayed in August 2022
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