Reviews of The Century House, Ascend Hotel Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
997 New Loudon Road, Latham, NY 12110, United States of America
#1 of 14 hotels in Latham
Guests' ChoiceReview Score
Based on 357 hotel reviews
8.8Score breakdown
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Cleanliness
9.1
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Comfort
9.0
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Location
8.9
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Facilities
8.8
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Staff
9.2
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Value for money
8.9
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Reviewed: May 13, 2024
Jacqueline
United States of America23 Reviews2 helpful votes9.0“Comfortable and the customer service is excellent.”- • Leisure trip
- • Couple
- • Upgrade Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Comfortable room and bed. The breakfast which was included was very good. The staff are nice and very friendly.
Stayed in May 2024
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Reviewed: May 12, 2024
Deb
United States of America3 Reviews10“Excellence!”- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Great staff and location. Quality facilities that are clean and comfortable.
Stayed in May 2024
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Reviewed: May 6, 2024
Laura
Italy27 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Travelers with friends
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Beautiful property, very big room, huge and comfy beds. Good breakfast too.
Stayed in May 2024
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Reviewed: May 1, 2024
Sandy
United States of America8 Reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Room was very comfortable. Breakfast was very good!!
Stayed in April 2024
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Reviewed: April 29, 2024
Elran123
Israel82 Reviews13 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Very different experience. Historic building. Nice sized rooms, great breakfast, great restaurant for dinner. Would definitely stay there again.
Stayed in February 2024
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Reviewed: April 21, 2024
Northeastgrl
United States of America7 Reviews9.0“We would stay here again. Stairs though. Ask for renovated room. Great coffee + Breakfast.”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
First room offered was old and smelly probably due to carpeting. We asked for another and were given a renovated one like we had seen in the ads: Modern flooring and bathroom with walk-in shower. Clean and ample, soft, clean-smelling towels. The body soap was empty but a soap bar was provided. The king bed was firm and there were 4 smallish square soft pillows. Not quite adequate, and the giant fabric-covered headboard seemed like a poor choice for cleanliness but was OK for us. We asked for an extra blanket and they brought it up along with a new TV remote since the first didn’t work. The fitted sheet was way too small for a king bed so of course popped off. The top covers did not go up far enough and that was super annoying if you want shoulders covered. The windows opened! Fresh air is so welcome. Shower was hot but low flow. Toilet flushed well and bathroom sounded like it had a fan (important) but I did not see any vent. The hotel is in a busy travel area. We chose it because it has character compared to the chain hotels. We liked it for its sense of pride, and nice breakfast. Be sure to ask for a renovated room. Also, it may not be handicap-accessible. There are stairs to get in, and stairs up to the rooms. No elevator. Oh, slow internet.
Front + Breakfast Staff was very polite and took pride in their work. Downstairs coffee was delicious and readily available. Ice water too! Breakfast was very good with extra choices like potato pancakes, ham, strawberries, blueberries, pineapple, vanilla yogurt, along with eggs and breads. The cinnamon pecan pastries were high quality.
Stayed in April 2024
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Reviewed: April 21, 2024
Kristina
Lithuania9 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Really great breakfast and nice communication. Our choice to stay here did not disappoint, we are very satisfied :)
Stayed in April 2024
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Reviewed: April 20, 2024
Paul
Australia7 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Arrived very late and the reception staff were very accommodating. Breakfast was good as well.
Stayed in April 2024
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Reviewed: April 20, 2024
Ngoua
United States of America41 Reviews1 helpful vote8.0“Great breakfast in a good location”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking/Pet Friendly
- • Stayed 1 night
- • Submitted from a mobile device
We found leftover food from the previous occupant in the refrigerator. The bathroom was not fully clean
Location and ambiance were great. The breakfast was amazing. We would stay there again
Stayed in April 2024
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Reviewed: April 4, 2024
Paul
United States of America18 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • King Room - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Comfortable clean room with good breakfast and great customer service from Linda.
Stayed in March 2024
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Reviewed: March 30, 2024
Tasay
United Kingdom1 review10“It was a quick stop for us on our way. We wish we had more time to enjoy the hotel.”- • Leisure trip
- • Group
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
It was a lovely hotel and the stuff is very friendly. They have great breakfast 😊
Stayed in March 2024
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Reviewed: March 28, 2024
Bryan
Canada13 Reviews10“clean, comfortable, cozy, warm”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 1 night
nothing
very good and variety of choices
Stayed in March 2024
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Reviewed: March 27, 2024
Galina
United States of America11 Reviews3 helpful votes9.0“Great value for the money in the area, very nice staff.”- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 1 night
People who work in the hotel are extremely nice. The beds were comfortable, overall the hotel was better than expected for the money paid. Included breakfast was great, loved strawberry shortcake cupcakes! Restaurant next to the hotel was very convenient, we had a nice dinner. The hotel has an old feel, but it was interesting. My daughter thought it is from the "Dirty Dancing" movie.
Stayed in March 2024
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Reviewed: March 24, 2024
Bee
United States of America1 review10“Better than any hotel out there....”- • Travelers with friends
- • Double Room with Two Double Beds - Accessible/Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
There is absolutely nothing I didn't like.. I didn't want to leave.
The decor, staff, room , restaurant, price the whole House felt like a home away from home. So comfortable. This is nothing like a hotel. Fresh delicious breakfast that changes daily. Soup in the afternoon and hot and cold beverages available all day. Fireplace and boardgames are a bonus. Even the snow added to the ambience. I'd really like to come back when it's warm.
Stayed in March 2024
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Reviewed: March 23, 2024
Jacqueline
United States of America11 Reviews2 helpful votes10“We came down from Peru, NY for our Anniversary to attend a concert in Albany. It was a perfect Inn.”- • Leisure trip
- • Couple
- • Upgrade Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
Nothing at all… everything went well and we had absolutely no complaints.
Everyone, and everything! The desk help was fantastic as well as the morning breakfast chef. I don’t eat dairy or non gluten free products. She was so helpful, friendly and always accommodating. It was a fantastic breakfast and we definitely will return. WE’re only 2 hours north of Latham.
Stayed in March 2024
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Reviewed: March 16, 2024
Henry
United States of America1 review9.0“Relaxed feel, with a slightly modern colonisl feel.”- • Solo traveler
- • Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Well maintained, older more relaxed feel. Excellent breakfast.
Stayed in March 2024
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Reviewed: March 12, 2024
Regi
United States of America1 review10“I would stay there anytime I am in Albany”- • Business trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Clean and nice staff was nice and polite
It was clean and smell nice
Stayed in March 2024
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Reviewed: March 8, 2024
Nancy
United States of America10 Reviews2 helpful votes10“It will become our preferred place to stop while in Albany!”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Older very well maintained building with fireplace in entry and coffee and water station always available. Complimentary soup warming in a large pot awaited us upon our evening arrival. The bedroom was large with comfy beds and bathroom had a large shower. As many guests have commented, the breakfast was superior. Homemade muffins, typical breakfast hot items… but all well prepared and tasty, yogurt/ oat bar with fresh fruit and multiple toppings. I appreciated the addition of olives and nuts available.
Stayed in March 2024
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Reviewed: March 8, 2024
Eva
France5 Reviews10Exceptional- • Business trip
- • Solo traveler
- • Double Room - Non-Smoking
- • Stayed 1 night
Perfect and great breakfast. Very nice staff. I would highly recommend.
Stayed in March 2024
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Reviewed: February 24, 2024
Ira
United States of America2 Reviews10“Excellent.”- • Leisure trip
- • Couple
- • King Room - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Good value. Nice room and good amenities.
Stayed in February 2024
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Reviewed: February 8, 2024
Allan
United States of America11 Reviews10“Our final stop on a road trip returning home and wanted to stay longer.”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 1 night
Breakfast was far better than most hotels of similar cost. Regular cutlery,bowls and plates rather than disposable plastic. Hot soup available when checking in on a very cold day. Very helpful finding a ground floor room as my wife has walking difficulty.
Stayed in February 2024
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Reviewed: January 31, 2024
Michelle
Canada16 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • King Room - Non Smoking
- • Stayed 1 night
The staff (reception and at breakfast) were friendly and helpful. The rooms were comfortable and the breakfast was great. It was a perfect place to stop on our way to New York city.
Stayed in January 2024
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Reviewed: January 29, 2024
John
United States of America32 Reviews2 helpful votes9.0Wonderful- • Business trip
- • Solo traveler
- • Double Room - Non-Smoking
- • Stayed 1 night
Could have been just my room, but changing the channels on the TV was a little slow for some reason. But considering how great everything else was, I'll gladly come back.
A friendly and happy staff. Rooms were very nice. The breakfast was great!
Stayed in January 2024
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Reviewed: January 27, 2024
Robert
United States of America14 Reviews2 helpful votes10“I enjoy the hot breakfast”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
I have congestive heart failure and they would not put me on the first floor. I struggled to breathe and almost passed out on the stairs a few times
Everything
Stayed in January 2024
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