4320 Cerrillos Road, Santa Fe, NM 87507, United States of America
#20 of 44 hotels in Santa Fe
Guests' ChoiceBased on 531 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.3
Facilities
8.4
Staff
8.9
Value for money
8.0
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 3, 2024
John
United States of AmericaGood
Stayed in April 2024
Reviewed: April 14, 2024
Joseph
United States of AmericaSink did not drain well. Otherwise, all great!
Stayed in April 2024
Reviewed: February 11, 2024
Jody
United States of AmericaIt is difficult getting to the hotel. The building and sign was hard to spot from road. You have make a U-turn off the road as well.
The room was very comfortable. I really loved the Starbucks on sight!
Stayed in February 2024
Reviewed: December 25, 2023
Kevin
United States of AmericaFor the value it was well worth it....location not withstanding. Room was recently updated but the bathroom door wasn't properly painted....if it was newly painted at all.
Breakfast was excellent! Location was lousy...my room overlooked Discount Tire activity.
Stayed in December 2023
Reviewed: November 25, 2023
Richard
United States of AmericaMost hotels have a complimentary coffee bar. The Hyatt had coffee pods in the room but nothing in the lobby. They did have a Starbucks station where you could purchase coffee, but no complimentary coffee. As you may assume, if this is the worst critique item, this property is a great value.
The room was spacious and clean with everything in proper working order. I was amazed at the quality of the breakfast buffet during our stay. The food was hot, fresh, and plentiful. The hotel staff was friendly and courteous.
Stayed in November 2023
Reviewed: October 22, 2023
Donna
United States of AmericaNo microwave in the room; hallways were stuffy warm.
Properly maintained facility, good location, and good breakfast.
Stayed in October 2023
Reviewed: October 15, 2023
Michal
AustriaLocation requires a rental car.
Huge and nice room, building was in a very good shape, everathing looks new, clean and tidy. US standard but high level...
Stayed in August 2023
Reviewed: October 11, 2023
Yoram
United States of AmericaFriendly staff, nice breakfast
Stayed in October 2023
Reviewed: September 25, 2023
Andrea
United States of AmericaIf the breakfast can offer choices, I was there 5 days, kind of boring to eat the same food everyday, if there is like omelette and cook to order, will be nice.
The room is very spacious, clean and well maintained. The breakfast was full of selection, tasty, has various drinks and coffee, excellent. Bed is very comfortable. Overall is excellent. Staff are very courtesy, oh and I love the indoor swimming pool and the spa.
Stayed in September 2023
Reviewed: September 17, 2023
Debra
United States of AmericaThere were a good variety of breakfast foods and everything was fresh. Stations were clean and well stocked.
Stayed in September 2023
Reviewed: September 15, 2023
Diane
United States of AmericaThe quality of the breakfast is very good, but there is a lack of variety.
The spacious rooms are outstanding. There is a convenient shuttle to downtown Santa Fe.
Stayed in September 2023
Reviewed: September 9, 2023
Tabors
United States of AmericaN/A
It was well kept and managed.
Stayed in September 2023
Reviewed: August 22, 2023
Frank
United States of AmericaStaff don’t always stay at front desk.
Clean
Stayed in August 2023
Reviewed: August 19, 2023
Gary
United States of AmericaThe download speed of the WiFi network was very slow and at times the signal was too weak to even connect to the WiFi. We spent 5 nights and needed to do our online bill paying and banking but was not able to do so.
Breakfast Polite, helpful, and friendly staff.
Stayed in August 2023
Reviewed: August 11, 2023
Nell
USAThe fact that the smoke alarm went off & woke us up at 8:30 a.m. & the person that came and checked why it was going off questioned if we had been smoking … umm pretty sure you would’ve smelled smoke & we don’t smoke so there’s that !!
Friendly staff, comfortable & clean room, overall location felt safe & breakfast was nice
Stayed in August 2023
Reviewed: August 9, 2023
Marlon
United States of AmericaRoom was small, restaurant wasn't what I expected but great staff!
It was OK.
Stayed in July 2023
Reviewed: August 9, 2023
Stephanie
United States of AmericaThere was too much chloride at the pool and jacuzzi. When turned on, there was even foam at the jacuzzi. The shuttle service wasn’t working, they wore short of staff.
The room was very comfortable for 5 people, the staff the best. Breakfast was complete and very fresh everyday.
Stayed in August 2023
Reviewed: August 3, 2023
Dana
United States of AmericaQuiet. Clean. Close to everything. It was very nice.
Stayed in July 2023
Reviewed: July 30, 2023
Lisa
United States of AmericaBedside lights out. Bathroom sink stopped up.
Beds comfortable. Cleaning service every day.
Stayed in July 2023
Reviewed: July 3, 2023
Maria
United States of AmericaWe needed towels for 6 people. Easily fixed by going down to get them.
The breakfast food was great with all the varieties. Our kids were a little disappointed that there were no waffles. But, the adults enjoyed the food. Also the hotel was close to restaurants! Perfect for us.
Stayed in June 2023
Reviewed: June 25, 2023
Maxine
United States of AmericaThere was nothing that we disliked.
loved the breakfast! and our room was huge - thank you!
Stayed in June 2023
Reviewed: June 8, 2023
Duane
United States of Americarun down
Stayed in June 2023
Reviewed: June 7, 2023
Darlene
United States of AmericaRoom 241 was missing a window shade 😎 a little bright in the morning.
Rooms were nice, problem was maids at 9:00 came in before we were ready to leave the next day. Room 229
Stayed in June 2023
Reviewed: May 23, 2023
Donna
United States of AmericaI booked this resort because of having a shuttle to the airport, only to find out that it was not available when we needed it to make a 6:30 A.M. flight out of Santa Fe. As a result we called 5 services before finding someone to take us to the airport at a cost of $40.00. Also it would have been nice if they provided a grab and go breakfast for folks who must depart prior to 6:30 A.M. when the breakfast is served.
Room was clean and all furnishings were comfortable.
Stayed in May 2023
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