Reviews of Country Inn & Suites by Radisson, Chanhassen, MN This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
591 West 78th Street, Chanhassen, MN 55317, United States of America
#1 of 2 hotels in Chanhassen
Guests' ChoiceReview Score
Based on 545 hotel reviews
8.4Score breakdown
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Cleanliness
8.6
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Comfort
8.7
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Location
9.2
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Facilities
8.3
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Staff
9.2
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Value for money
8.4
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Free Wifi
8.2
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Reviewed: May 14, 2024
Joann
United States of America5 Reviews7.0“The room was big and we enjoyed the space.”- • Leisure trip
- • Couple
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 2 nights
updates
good
Stayed in April 2024
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Reviewed: May 6, 2024
Valerie
United States of America14 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Disability Access
- • Stayed 1 night
good
Stayed in May 2024
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Reviewed: May 3, 2024
Dennis
United States of America1 review9.0Wonderful- • Leisure trip
- • Couple
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Outside noise
Good
Stayed in May 2024
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Reviewed: April 26, 2024
Marilynn
United States of America10 Reviews8.0“very comfortable for a weekend stay”- • Leisure trip
- • Solo traveler
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 3 nights
n/a
the front desk personnel were friendly and i didn't require the room to be maintained.
Stayed in April 2024
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Reviewed: April 19, 2024
Lisa
United States of America1 review7.0Good- • Leisure trip
- • Couple
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Our room had ants. The bathroom had a few black hairs on the floor like it hadn’t been clesned well. The couch in our room was old and ripped. We put a sheet on it before we sat on it.
Loved the location. Hotel has great bones/layout with pool and eating area and patio. You can tell it used to be very very nice.
Stayed in April 2024
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Reviewed: April 15, 2024
Kristina
United States of America9 Reviews7.0“Clean but getting old, staff is amazing”- • Business trip
- • Solo traveler
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
The facility just isn't being kept up and it's age is really showing...it needs a solid deep cleaning and some items are ready for replacement. Shampoo or replace carpets, appliances like coffee makers and fridges need servicing. It looks like the staff does a great job with the tools and time they are given.
Staff was awesome, especially V.
Stayed in April 2024
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Reviewed: April 8, 2024
C
United States of America6 Reviews1 helpful vote8.0“Good but not great.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Our room wasn't cleaned 100% more specifically the bathroom. The toilet was dirty, the cleaners they use made the bathroom smell horrible, a very strong chemical smell. The biggest offset is when I walked in to check in both staff were sitting on their phones, both looked up and both didn't acknowledge me until I reached the desk at which point I waited until one put their phone down and helped me.
The beds were so comfortable, the breakfast was good and the pool was clean and open. The hotel is positioned in a perfect spot, next to many restaurants and stores and right next door to a grocery store.
Stayed in April 2024
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Reviewed: April 7, 2024
Julie
United States of America5 Reviews8.0Very Good- • Business trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Run down. Rooms need updating
Close to dinner theatre
Stayed in March 2024
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Reviewed: March 11, 2024
Tammy
United States of America4 Reviews7.0“Very clean, good breakfast, rude cleaning lady.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
After breakfast we went back up to our room and our room keys had been deactivated. I had the key and sleeve showing our room number on it. The cleaning lady was right there about to enter the room right next to us and I kindly asked her if she could let us in to grab our suitcase. She was EXTREMELY RUDE and snapped a quick "NO". She unlocked the room next door, went in, and shut the door behind her. I went back down to the front desk, from the 3rd floor, and told the lady what happened. She agreed that the cleaning lady should have let us in our room. In addition, the train was very loud!
Room and hotel was very clean. Beds were super comfy, and breakfast was good. Location was perfect for an evening at the Chanhassen Dinner Theatre.
Stayed in March 2024
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Reviewed: March 1, 2024
Faren
Canada20 Reviews7.0“Little improvements go a long way.”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
They gave STYROFOAM cups for coffee and breakfast bowls. There was a wedding on I guess... and it was at our expense that we were no longer given real bowls and mugs and forced to drink and eat warm food (oatmeal) out of cancerous Styrofoam bowls and coffee cups. We asked for different and the lady didnt speak English and just said no without trying to understand. They also ran out of cream for pancakes and didnt replace it.
The rooms are nice size and location is good. I LOVE that there arent a thousand TVs in every common area, it is peaceful.
Stayed in January 2024
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Reviewed: February 23, 2024
Marykay
United States of America4 Reviews7.0“Good”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
When I called I specifically asked if the lounge/bar was open and was told yes. But it has not been open since Covid.
Very welcoming front lobby wirh the fireplace and all.
Stayed in February 2024
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Reviewed: February 16, 2024
Isabel
South Africa3 Reviews1 helpful vote8.0“Expected more but was a good stay”- • Leisure trip
- • Solo traveler
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 14 nights
- • Submitted from a mobile device
N/a
N/a
Stayed in February 2024
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Reviewed: February 13, 2024
Kathleen
United States of America2 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
Curtains did not close to shut out outside lights
Pillows were exceellent
Stayed in February 2024
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Reviewed: January 27, 2024
Cindy
United States of America19 Reviews9.0“Convenient to dinner theatre, quiet and comfortable with a great staff!”- • Leisure trip
- • Couple
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was okay but could use more fruit and more variety of food.
Was attending a show that was close by so could park at the hotel and walk to the show. So convenient!
Stayed in January 2024
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Reviewed: January 25, 2024
Tonya
United States of America7 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Everything was fine!
Stayed in January 2024
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Reviewed: January 19, 2024
Melani
United States of America6 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 4 nights
- • Submitted from a mobile device
First room the heater didn't work. Second room after 3 days the heater caught on fire around midnight. Pretty scary being woke up by fire next to you bed.
Staff was understanding and kind.
Stayed in January 2024
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Reviewed: January 19, 2024
Judith
Germany5 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 7 nights
- • Submitted from a mobile device
I am not a fan of powder eggs. I wish they would just serve real scrambled eggs.
Comfortable beds, swimming pool and whirlpool. Staff was very nice and accommodating.
Stayed in January 2024
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Reviewed: December 18, 2023
Amanda
United States of America14 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Excellent breakfast with lots of options.
Stayed in December 2023
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Reviewed: December 9, 2023
Sam
United States of America1 review7.0“Probably won't stay again”- • Business trip
- • Solo traveler
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
The room and hallways were very dirty. Couch and floor had stains and room had an odor to it
Staff was friendly, the bed was comfortable.
Stayed in December 2023
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Reviewed: December 4, 2023
Carol
United States of America1 review9.0“Great stay”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Close to the chanhassen
Stayed in December 2023
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Reviewed: December 2, 2023
Steve
United States of America2 Reviews7.0Good- • Leisure trip
- • Couple
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 1 night
room was stuffy air and noisy facing parking lot with lights and noise in early morning hours. Wanted to use the jacuzzi but was not working and notified staff.
room with suite
Stayed in December 2023
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Reviewed: November 15, 2023
Leonard
Canada17 Reviews6 helpful votes8.0“Close to Paisley Park”- • Leisure trip
- • Solo traveler
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The front desk person wasn’t very friendly
Huge parking lot. Huge bedroom complete with kitchenette with a separate living room with two big screen tvs. Absolutely the best continental breakfast in a huge dining area Lots of restaurants and stores near by Very quiet and bed was very comfortable
Stayed in November 2023
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Reviewed: November 11, 2023
Kathy
United States of America7 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
It was close to our event and easy to get to
Stayed in October 2023
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Reviewed: October 24, 2023
Margaret
Singapore1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Very co fortable, peaceful and clean. Near food outlets.
Stayed in October 2023
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