150 DuBose House Lane, Chapel Hill, NC 27517, United States of America
#1 of 15 hotels in Chapel Hill
Guests' ChoiceBased on 289 hotel reviews
9.2Cleanliness
9.6
Comfort
9.5
Location
9.4
Facilities
9.5
Staff
9.5
Value for money
8.9
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 10, 2024
Tonya
United States of AmericaIt was confusing how the rooms were spread out, finding the right elevators & getting to breakfast.
Clean & picturesque
Stayed in May 2024
Reviewed: April 25, 2024
Michelle
United States of AmericaParking
Rooms smelled so nice
Stayed in April 2024
Reviewed: April 24, 2024
Robin
United States of AmericaWaitstaff in dining room at breakfast hovered and asked to clear while we were still sitting and eating.
Clean spacious rooms.
Stayed in April 2024
Reviewed: April 22, 2024
Auman
Abkhazia, GeorgiaOnly wish we could’ve turned off the hvac. The fan ran all night & disrupted sleep. Wonderful facility and well maintained.
Stayed in April 2024
Reviewed: April 21, 2024
Natasha
United States of AmericaThere was absolutely nothing to dislike.
Beautiful, luxurious, clean, and very comfortable. For all of that, pricing was comparable to a Hampton Inn.
Stayed in April 2024
Reviewed: April 14, 2024
Donna
United States of AmericaWe always go back to Rizzo Center. They offer alot.
Stayed in March 2024
Reviewed: March 28, 2024
Todd
United States of AmericaOnly wish we could’ve stayed more than one night!
The staff was so friendly. It was a beautiful property. We had a great breakfast, and they even had snacks in the pantry plus a washer/dryer.
Stayed in March 2024
Reviewed: March 7, 2024
Susan
United States of AmericaSlow elevators
Quiet- nice perks, comfortable rooms, great bath products . Free parking!
Stayed in March 2024
Reviewed: February 25, 2024
Agborndip
United States of AmericaNone
Clean, affordable and quiet
Stayed in February 2024
Reviewed: January 18, 2024
Shelley
United States of AmericaLocation of the hotel was great for our trip explorations in the TriCity area …. Staff was very professional and accommodating…they were able to change rooms when we checked in to a suite which served our needs better.
Stayed in January 2024
Reviewed: January 15, 2024
Tiffany
United States of AmericaMy only complaint would be the pillows are too firm but that’s more of a personal preference.
The property was beautiful. We hope to come back sometime in nicer weather so we could walk outside more and see its full beauty.
Stayed in January 2024
Reviewed: January 4, 2024
Johanna
United States of AmericaSugary snacks and beverages Could use a refresh at some point.
Love the location! And if you’re there during the off season it’s so quiet and spacious!
Stayed in December 2023
Reviewed: December 17, 2023
David
United States of AmericaParking near our room was in short supply though we did still manage to find a space when needed.
Staff went out of their way to help us unload our car and one member even helped carry luggage into our room. The breakfast buffet was excellent and the staff was very attentive to the needs of all diners.
Stayed in November 2023
Reviewed: November 4, 2023
Miiko
United States of AmericaNavigating through the center to get back to the parking garage was difficult. The person who checked me in was nice but ran through everything so fast it was hard to take in and that staff member didn’t smile and have the expected Chapel Hill charm. That made the check-in experience good but not exceptional.
I’m a Kenan-Flagler graduate (24 years ago) and did not know the Rizzo Center was a Kenan Flagler conference center so I was delighted to see the Kenan-Flagler logo as soon as I walked in the foyer. Beyond that, I didn’t know what to expect from a university-affiliated hotel. I was happy to see that it was a true 4-star Hyatt experience. I got a reasonable room rate. I will be returning! Breakfast was very good. Far better than any other complimentary breakfast I’ve had a hotel!
Stayed in November 2023
Reviewed: September 20, 2023
Tamara
United States of AmericaThe breakfast was wonderful as usual. We also ate in the bar lounge the night before. The staff was nice and attentive and the food was great.
Stayed in September 2023
Reviewed: September 19, 2023
Melanie
United States of AmericaWe arrived late and weren’t sure where to park but got it all figured out.
The room was very clean and spacious. The bathroom is updated and had a nice shower. The breakfast was delicious and the patio outside provided a relaxing space for enjoying coffee.
Stayed in September 2023
Reviewed: August 28, 2023
Julie
United States of AmericaThere's very little to dislike about a stay at the Rizzo. 4 out of 5 stays this year have been great. Only one stay where we ended up with a room on first floor next to lobby was too noisy. All the other rooms were very quiet and peaceful.
The rooms/beds are very comfortable. Hot breakfast buffet is included in the nightly price and offers grits, oatmeal, vegetarian casserole, turkey and pork sausages, scrambled eggs, pancakes and great selection of fresh fruit and good coffee! Sonya, the bartender, in the bar/restaurant on first floor is super friendly, helpful and quite delightful! The Greek salad she recommended is a favorite of ours! Opens at 5:30PM. A guest pantry on each floor offers popcorn, cold drinks, ice cream and coffee as well as washer/dryer. Lovely hotel and grounds. This was our 5th visit this year.
Stayed in August 2023
Reviewed: August 27, 2023
Misty
United States of AmericaDried yogurt splashed on the wall beside 3rd fl elevator Better communication and clarity about room transfer
Staff, snacks, pool
Stayed in August 2023
Reviewed: August 26, 2023
Polly
United KingdomThe breakfast wasn’t that great. It could have been more fresh.
Really quiet rooms.
Stayed in August 2023
Reviewed: August 4, 2023
Renee
United States of AmericaIt wasn’t ‘in town’ - if that is what you are seeking, I’d look a little further, but it was worth the few minutes it took us to get to the actual UNC campus.
In a word: gorgeous. The property was leafy, lush and quiet. The views from the balcony were fabulous. The room was large and beautifully appointed. The staff members were friendly and accommodating.
Stayed in August 2023
Reviewed: August 1, 2023
Patricia
United States of AmericaThere was ice cream and drinks (juice/sodas/coffee) on each floor, but not much else in terms of food other than breakfast. Lots of nearby restaurants.
We stayed in the main building which is very nice and clean. The property is in a beautiful location with nice trails around. We enjoyed walking around the nice neighborhood. The buffet breakfast was very good. Parking on site was convenient and the pool and gym were nice.
Stayed in July 2023
Reviewed: July 30, 2023
James
United States of AmericaOur family enjoyed the pool and ice cream
Stayed in July 2023
Reviewed: July 25, 2023
Ashley
United States of AmericaNothing!
Beautiful property in Chapel Hill. Stayed here while I attended a training at UNC. The room was exceptionally clean and spacious. The hotel bar and restaurant were also very good and had a variety of choices. The free breakfast was also very good.
Stayed in July 2023
Reviewed: July 22, 2023
Amanda
United States of AmericaThe bathrooms could have a bit better lighting. There are 3 lights but they are all fairly dim.
Spacious, quiet, comfortable.
Stayed in July 2023
El Paso, USA
Gerlos, Austria
Ganges, Canada
Managua, Nicaragua
Dalby, Australia
Rio de Janeiro, Brazil
Broumov, Czech Republic
Lisbon, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content