The squeaky bed. Had NO sleep!

Location

Stayed in April 2024

New Mattress would be great.

Stayed in February 2024

Some of the dresser drawers in the suite are missing handles.

The convenience to town and not being in a hotel.

Stayed in February 2024

The dresser drawers in the suite are missing some handles.

The convenience to town and not being in a hotel

Stayed in February 2024

The bed was super lumpy

Location, easy to walk to everything in town

Stayed in December 2023

The shower could have been better, having handles or a place to put your feet. The bed could've been a little larger.

The location was awesome. We could walk to everything.

Stayed in December 2023

It could use some black out curtains. There was a lot of light coming in around the blinds.

Convenient location. We walked to the shops and restaurants and didn’t have to move the car until our getaway was over.

Stayed in November 2023

1. There was a string of very bright Christmas lights along the gutters outside. The blinds do a very poor job of keeping that light out, so the whole room was lit up fairly bright all...night...long. Also, the outside porch light can't be turned off either, that I could find. 2. As others have mentioned, there are large gaps between the blinds and the wall, so it's possible to see in from outside. Either some simple sheers on the sides, or blinds mounted inside the window casement would fix this. 3. The bed was hard. I sort of like a soft bed, this was a pretty hard bed. I can't say I slept very well on it. Thankfully, it was only one night. 4. After they add in the "cleaning" fee and the "facilities use" fee (what???), this costs as much as the nicer hotels. These were minor, picky things. Overall this is a really nice place, and it's located very close to the shops/restaurants. I say it's a fair trade, especially if all the hotels are booked.

Location is excellent. Room was very clean and tidy. All the furnishings and stuff look fairly new. Parking right outside the door - that's excellent. Other than the idiots on super loud motorcycles going through town, there's not a lot of noise that gets into the room. The property owners did an excellent job of communicating which suite we were in, how to get into the suite, where to park, etc. That's good, since there's not a warm body onsite to tell us these things. Overall, this is really a nice place, other than the few exceptions below.

Stayed in November 2023

location very close yo downtown, quiet, next to grocery and restaurants

Stayed in October 2023

We didn't like that the vertical gap in the bathroom and front window shades people outside our room could see inside our room. The freezer in our refrigerator had caked on ice and needed to be defrosted. There was a lack of bath towels and washcloths for two people staying for three nights (3 bath towels and 3 washcloths). We needed at least a small dining table (compact) and a chair for eating our meals. There needs to be a secondary smaller step outside of the entry doorway. Cable television is preferred instead of just Roku (it was not user friendly). There needs to be an easier lock or code to enter the residence (we arrived, later than expected, in the cold rain and darkness and tried for over 30 minutes to enter the room by instructions for coded door lock and it didn't work). There needs to be larger trash cans provided in each room.

We liked the location, the cleanliness, the biblical verses on the wall art, the dishes, flatware provided, the microwave, refrigerator, and sink. We, also, liked the shower head in the bathroom, the floor space of the bedroom and bathroom, and ability to park our car so close to our room. The bedding and queen bed was comfortable. The ceiling fan kept the air circulating. We appreciated the texts checking on our satisfaction with the room.

Stayed in October 2023

In terms of negatives, there really weren't any. The only suggestion I would make is to provide one extra set of towels. While one set per person seems reasonable, it doesn't allow for hair towels, or any wiggle room before having to ask for more. Again, not a negative, just something to consider. Also, the proximity to the road may be an issue for anyone who is a lite sleeper. Fortunately, Helen is pretty quiet during late-night and early-morning hours, so it's not a big deal. But it is one of those things that might be worth knowing for some.

All in all, Upcountry Inn is a perfect option for a fun, easy getaway. The location is ideal if you want to be near the action without being in the middle of it. Downtown Helen is a relaxing stroll away, making the room the perfect getaway when you want to escape the hustle and bustle. Plus, with Betty's being a literal stone's throw away, anything you might need is always in reach. In terms of positives, the room was the perfect size, being neither too small nor too spacious. It was cozy, but with enough room to not feel trapped or boxed in. The level of cleanliness was exceptional, almost to the point of operating-room standards. The bed was very comfortable, albeit very high off the floor, which was neither good nor bad, just interesting.

Stayed in September 2023

great accommodations but not alot of seating area could have used a couch instead of a small love seat

great location

Stayed in September 2023

There was no breakfast offered.

Stayed in July 2023

Accommodation

Very close to everything

Stayed in July 2023

it was perfect

You get an email with the key code for the lock pad, but the internal rooms names are not marked on the exterior door so sometimes you have trouble knowing which door to use to get into the inside hall way.

Stayed in June 2023

Location was great and so was the room. Perfect for a mini getaway.

Stayed in July 2023

We stayed in the Unicoi Suite and although the room was very clean and very pretty, we found the lack of two inside chairs or a little worktable an inconvenience especially for remote work. Even a small TV tray folding table would have helped. Also it would be nice if there was a little side table for the microwave and coffee maker instead of having the coffee maker sit on top of the microwave and the microwave sit on top of the little refrigerator. Opening the door of the refrigerator made things sitting on top of microwave to fall off. The last thing was not having extra pillows, we forgot to bring ours. There were only 2 pillows on the bed and most places we stay there are always 4-6 pillows.

Overall, the Unicoi Suite is beautifully decorated and absolutely spotless which is extremely important to us. The bed was super comfy and the bathroom was spacious and clean. The location was excellent and very easy to find, no driving into neighborhoods or mountain roads trying to find an address! It was a very short walk to have breakfast at Hofer's Bakery, dinner at Hofbrauhaus Restaurant, drinks and snacks next door at Betty's General Store. It was lively area during the day and very quiet for sleeping at night. Short walk to the main part of downtown Helen for shops and other restaurants and taverns. Would absolutely stay here again or recommend to friends!

Stayed in July 2023

A little smaller than i thought but it was comfortable and clean

location

Stayed in June 2023

No office on site

clean

Stayed in May 2023

great location and very clean

clean, peaceful and great location

Stayed in April 2023

rooms nice but a bit small & TV wouldn’t turn channels from remote.

clean / convenient

Stayed in April 2023

The price was a little steep

It was a good experience

Stayed in November 2022

A luggage rack for your suitcases

Close to everything

Stayed in October 2022

having to walk around house to sit outside on porch from the room we were in

Convenient

Stayed in September 2022