Helen, 30545, United States of America
#14 of 52 hotels in Helen
Guests' ChoiceBased on 120 apartment reviews
8.4Cleanliness
9.2
Comfort
8.7
Location
9.6
Facilities
8.6
Staff
8.4
Value for money
8.0
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Georgie
United States of AmericaThe squeaky bed. Had NO sleep!
Location
Stayed in April 2024
Reviewed: January 13, 2024
Maria
United States of AmericaThe bed was super lumpy
Location, easy to walk to everything in town
Stayed in December 2023
Reviewed: November 13, 2023
David
United States of America1. There was a string of very bright Christmas lights along the gutters outside. The blinds do a very poor job of keeping that light out, so the whole room was lit up fairly bright all...night...long. Also, the outside porch light can't be turned off either, that I could find. 2. As others have mentioned, there are large gaps between the blinds and the wall, so it's possible to see in from outside. Either some simple sheers on the sides, or blinds mounted inside the window casement would fix this. 3. The bed was hard. I sort of like a soft bed, this was a pretty hard bed. I can't say I slept very well on it. Thankfully, it was only one night. 4. After they add in the "cleaning" fee and the "facilities use" fee (what???), this costs as much as the nicer hotels. These were minor, picky things. Overall this is a really nice place, and it's located very close to the shops/restaurants. I say it's a fair trade, especially if all the hotels are booked.
Location is excellent. Room was very clean and tidy. All the furnishings and stuff look fairly new. Parking right outside the door - that's excellent. Other than the idiots on super loud motorcycles going through town, there's not a lot of noise that gets into the room. The property owners did an excellent job of communicating which suite we were in, how to get into the suite, where to park, etc. That's good, since there's not a warm body onsite to tell us these things. Overall, this is really a nice place, other than the few exceptions below.
Stayed in November 2023
Reviewed: November 8, 2023
Gerry
United States of Americalocation very close yo downtown, quiet, next to grocery and restaurants
Stayed in October 2023
Reviewed: October 17, 2023
Kathy
United States of AmericaWe didn't like that the vertical gap in the bathroom and front window shades people outside our room could see inside our room. The freezer in our refrigerator had caked on ice and needed to be defrosted. There was a lack of bath towels and washcloths for two people staying for three nights (3 bath towels and 3 washcloths). We needed at least a small dining table (compact) and a chair for eating our meals. There needs to be a secondary smaller step outside of the entry doorway. Cable television is preferred instead of just Roku (it was not user friendly). There needs to be an easier lock or code to enter the residence (we arrived, later than expected, in the cold rain and darkness and tried for over 30 minutes to enter the room by instructions for coded door lock and it didn't work). There needs to be larger trash cans provided in each room.
We liked the location, the cleanliness, the biblical verses on the wall art, the dishes, flatware provided, the microwave, refrigerator, and sink. We, also, liked the shower head in the bathroom, the floor space of the bedroom and bathroom, and ability to park our car so close to our room. The bedding and queen bed was comfortable. The ceiling fan kept the air circulating. We appreciated the texts checking on our satisfaction with the room.
Stayed in October 2023
Reviewed: September 14, 2023
Steve
United States of Americagreat accommodations but not alot of seating area could have used a couch instead of a small love seat
great location
Stayed in September 2023
Reviewed: August 2, 2023
Castleberry
United States of AmericaAccommodation
Very close to everything
Stayed in July 2023
Reviewed: June 15, 2023
Liz
United States of AmericaA little smaller than i thought but it was comfortable and clean
location
Stayed in June 2023
Reviewed: April 20, 2023
Misty
United States of Americarooms nice but a bit small & TV wouldn’t turn channels from remote.
clean / convenient
Stayed in April 2023
Reviewed: November 21, 2022
Andrew
United States of AmericaThe price was a little steep
It was a good experience
Stayed in November 2022
Reviewed: September 26, 2022
Cathy
United States of Americahaving to walk around house to sit outside on porch from the room we were in
Convenient
Stayed in September 2022
Reviewed: September 26, 2022
Jennifer
United States of AmericaSeveral issues occurred. A bed broke in the middle of the night and the hot water heater turned off so there was no hot water. We had to wait around for both of these issues to be addressed.
Great location. Rooms nice but small.
Stayed in September 2022
Reviewed: September 25, 2022
Jennifer
United States of AmericaOur bed broke the first night. It had obviously been "repaired" recently and done very poorly. Crappy piece of wood nailed to bottom of frame. The corner of the bed "fell" in the middle of the night when the wood piece broke - could have been dangerous. We had to wait around the next day for repairman to fix it properly. Also, on the afternoon of the first day there was no hot water. One of the hot water tanks "switched off". In the morning we had to wait to take showers until we got instructions on where and how to reset the hot water heater. So, several inconveniences to deal with during a short amount of time there. Would expect a partial refund for the hassle.
Great location and most rooms fine, but small
Stayed in September 2022
Reviewed: September 16, 2022
Shannon
United States of AmericaIt would have been nice if there had been a couple coffee packets for the coffee maker. The rates are good but by the time all the fees are added in it becomes a little expensive. And it would have been nice since the windows face main street to have curtains. The shades were nice but they didn't block the lights outside
Clean and convenient location
Stayed in September 2022
Reviewed: August 15, 2022
William
United States of AmericaShower water pressure
Location
Stayed in August 2022
Reviewed: August 1, 2022
Teri
United States of AmericaMinor things but since you’re asking…a coffee table would be nice, hooks in the bathroom to hang towels on and to have the internet working. I couldn’t get internet the entire weekend.
Loved how clean the room was! Loved the location! Loved the ease of access into the room
Stayed in July 2022
Reviewed: July 13, 2022
Audrey
United States of AmericaMattress could have been more comfortable.
Good communication, clean, good location
Stayed in July 2022
Reviewed: July 5, 2022
Danielle
United States of AmericaFees made it more than hotel. Needs a table in room.
It was easy to find and within walking distance from most everything
Stayed in July 2022
Reviewed: June 19, 2022
Vargas
United States of AmericaIt was a good stay . I have no complaints about our stay it was enjoyable. The room was clean and it was comfortable.
Stayed in May 2022
Reviewed: April 11, 2022
Jennifer
United States of AmericaThe fact that you could hear everything. There were no extra linens except towels
The location and the decor
Stayed in April 2022
Reviewed: February 27, 2022
Bekena
United States of AmericaMini fridge did not work well. Thin walls. No onsite faculty if you need assistance.
Close to downtown area. Clean and budget friendly
Stayed in February 2022
Reviewed: January 2, 2022
Lisa
United States of Americathe couple next to us fought the first night we got there, slamming doors screaming and cussing for about 2 hours. didn’t get much sleep the first night. you would expect that in a budget hotel but not in this nice or pricey facility.
close to everything
Stayed in January 2022
Reviewed: December 29, 2021
Mary
United States of AmericaNeeds hangers. There was not one single hanger.
I waited outside the room for 1 1/2 hours because despite my emails and phone calls, no one gave me a code to get in. Location was great. We walked everywhere.
Stayed in December 2021
Reviewed: December 20, 2021
George
United States of Americalove how close everything was food places was great i wouldnt stay again because of beds sorry trying to be honest.
had no breakfast wasn't offered to us. location was great no complaints. our complain was bed awful sleeping in it. had bad back ach every morning my wife n i . very hard getting in n out. mattress is way to spongy n bed way to high off the floor im 5'10" my wife is 4'9" i felt there should be a firm mattress in there thank you
Stayed in December 2021
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