7641 Lee Highway, Chattanooga, TN 37421, United States of America
#73 of 85 hotels in Chattanooga
Guests' ChoiceBased on 720 hotel reviews
6.1Cleanliness
6.7
Comfort
6.8
Location
7.1
Facilities
6.4
Staff
7.7
Value for money
6.7
Free Wifi
5.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Megan
United States of AmericaThe light switch , door handle , lock and locking had electricity running through it, myself and my husband was shocked several times, the hot water never heated up, my husband stated there was an electrical charge within the shower handle
Spacious
Stayed in May 2024
Reviewed: April 30, 2024
Ashley
United States of AmericaI had a long term stay at this hotel. I had to ask for my room to be serviced and they did it once a week. Front desk can be rude at times. I paid $600 weekly and I'm not sure for what. The room was infested with ants, they don't serve breakfast and they only cleaned my room once a week. The floors in the rooms are filthy like they never mop them.
The 10% discount at City Cafe
Stayed in April 2024
Reviewed: April 21, 2024
Frank
United States of AmericaBed wasn't very comfortable
Stayed in March 2024
Reviewed: April 21, 2024
Richardson
Abkhazia, GeorgiaI told booking.com I would pay at the hotel and they charged it anyway..Booking did not tell me there was a $100 refundable deposit until after I booked and it charged me and it to cash directly from my cash app card. The hotel told me it would take 7-10 days to get the money back and I am furious because it was cash I needed for my 7 hour trip from Tennessee to Ohio the next day. I will never use booking.com again!
Comfort
Stayed in April 2024
Reviewed: March 13, 2024
Christy
United States of AmericaStreet sounds
Space, comfort of the beds
Stayed in March 2024
Reviewed: March 6, 2024
Matthew
United States of AmericaDirty floors
Location
Stayed in March 2024
Reviewed: January 2, 2024
Scrivner
United States of AmericaCarpet in the room was extremely dirty .
Stayed in January 2024
Reviewed: January 2, 2024
Robert
United States of AmericaHad issues with finding the office.
Stayed in December 2023
Reviewed: November 6, 2023
David
United States of AmericaWhen I got up in the middle of the night I saw a few cock roaches running from the light.
Nice Convenient location and comfortable beds.
Stayed in November 2023
Reviewed: October 22, 2023
James
United States of Americarestaurant on property, but no breakfast; we got the idea that they wanted to make more money with the restaurant; was crowded and noisy
easy location for one nite, near freeway
Stayed in October 2023
Reviewed: October 21, 2023
Delaine
United States of AmericaNo breakfast offered but there is a nice diner connected to the hotel and hotel guests get a 10% discount off their bill. Place was clean and the staff was very friendly.
Stayed in October 2023
Reviewed: August 27, 2023
Robert
United States of Americacoffee maker in room missing a part, no coffee (or anything else) in lobby
Stayed in August 2023
Reviewed: July 20, 2023
Jaqueline
United States of AmericaThe carpet super dirty A lot of ants in room Towels are too small Bathroom not clean Bathroom too small Very old and filthy furniture The curtains and the accent sheets needs an urgent update , you can tell they’ve never been washed There is a door that leads to another room Very loud at night because there is road nearby
24 hour diner
Stayed in July 2023
Reviewed: July 8, 2023
Mario
United States of AmericaNothing
Clean and good location
Stayed in July 2023
Reviewed: June 19, 2023
Barbara
United States of AmericaOlder facility but in decent repair in a fairly bad area
They do not have breakfast but have a wonderful City Cafe on premises
Stayed in May 2023
Reviewed: June 3, 2023
Ron
United States of AmericaPool wasn't open
Stayed in June 2023
Reviewed: May 30, 2023
Barbara
United States of AmericaLock didn't work good.
Nice people.
Stayed in May 2023
Reviewed: May 29, 2023
Daudy
United States of AmericaThe beds were extremely itchy. It felt like bugs were crawling on me but we checked the beds and it seemed fine. Although, it felt extremely cheap being there. The carpet was absolutely nasty and when I took my shoes off to walk to bathroom, the carpet felt so sticky. There was a large gap between the wall and the carpet and it looked as if it had never been cleaned. For the price I paid, I was expecting something a lot nicer. I also paid for breakfast and never received it and was given no information on how to connect to wifi.
The beds were fairly comfortable, itchy but comfortable. I like that they had a room available eith 3 beds.
Stayed in May 2023
Reviewed: May 29, 2023
Bryana
United States of AmericaPool was broke down. No breakfast
Clean
Stayed in May 2023
Reviewed: May 28, 2023
Lanam
United States of AmericaDon't purchase breakfast with resrvstion.Food wad not good.
Location was good and room was clean.
Stayed in May 2023
Reviewed: May 11, 2023
Micah
United States of AmericaThe staff banged on my door at 10am asking if I was checking out which of course I was but not for another hour
Room was clean and comfortable
Stayed in May 2023
Reviewed: April 14, 2023
Christy
United States of Americahad ants all over my jacuzzi
the diner was a walk a way
Stayed in March 2023
Reviewed: April 4, 2023
Mary
United States of AmericaSee above
Only price. And near express way But need to have Cleaner rooms, less perfume spray, and more comfortable beds. Also the Hair dyer on the wall was dirty. When you picked it up, the hair dryer very dirty was something all over it on inside wall holders and on the hair dryer. Also need better soap and shampoo some name brand stuff and hypoallergenic soaps.
Stayed in March 2023
Reviewed: April 2, 2023
Deborah
CanadaThe morning front desk person could have smiled. Taken a slight interest in his job and at least know where to tell patrons to get a coffee when the restaurant was closed The gentleman at check in the night before was most helpful.
The restaurant was advertised as 24 hours and I paid extra for breakfast. When I went to check out at 6:30 the next morning It was closed and so I asked the morning clerk to Adjust my account. He didn’t. And he didn’t even know where I could get a coffee before getting on the highway
Stayed in April 2023
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