4243 Genesee Street, Cheektowaga, NY 14225, United States of America
#1 of 18 hotels in Cheektowaga
Guests' ChoiceBased on 231 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.1
Facilities
8.7
Staff
8.8
Value for money
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 21, 2024
Yu
Canadathe bed is not quite comfortable, the quilt is too hot to sleep in it..
Location is good, hotel very clean, enough parking space
Stayed in May 2024
Reviewed: May 8, 2024
Allison
United States of AmericaThere was an issue in the heating/cooling in the rooms. We were moved to a room with a balcony though so we could open the door for fresh air.
Convenient to airport and restaurants. Clean and spacious rooms. Nice bathrooms. Lobby is inviting with bistro offering tasty options at reasonable prices.
Stayed in May 2024
Reviewed: April 5, 2024
Jenise
United States of AmericaStaff was welcoming upon arrival and explained amenities available during our stay. Hotel was extremely clean.
Stayed in April 2024
Reviewed: March 25, 2024
Kenneth
United States of Americawarmer pool
Stayed in March 2024
Reviewed: March 3, 2024
Janine
United States of AmericaSaid it had restaurant on property but it wasn’t open when we checked in and was more of a snack bar
Super clean. Comfortable beds.
Stayed in March 2024
Reviewed: February 27, 2024
Prashantraut
CanadaThe bistro had a limited menu but was decently priced. The Wait time was slightly on the higher side as I could see only one employee managing the orders as well as the preparation. It could be a timing issue for me though.
It was a very pleasant stay for our family of 3. Complete value for the money paid. The staff were very courteous and we did not have any hassle during checkin or checkout. Room was clean and spacious. Was exactly as advertised on the site. Used the gym once. It was very clean and all equipments in perfect working condition. Clean napkins were provided on all treadmills. Did not use the pool but could see quite a few guests who did. The in house bistro was good.
Stayed in February 2024
Reviewed: February 19, 2024
Jenise
United States of AmericaFirst it would have been nice for the breakfast to be included and second I ordered the oatmeal and it was so watery that I couldn’t eat it. Prices were a bit high as well.
Loved that the staff were super nice. Pool and hot tub were awesome. Rooms were very clean.
Stayed in February 2024
Reviewed: February 18, 2024
David
United States of AmericaHeating/cooling was loud
Easy shuttle to airport; left car there
Stayed in February 2024
Reviewed: December 4, 2023
Tuen
United KingdomAmenities are few, but that is to be expected of a hotel in this type of location and proximity to a far-off airport. No real complaints.
Location was very convenient, walkable to Buffalo Airport for our early morning flight. There was a direct bus just 10 minutes walk outside to Buffalo City where we walked the morning. Amenities around were sparse, but there was sufficient fast food and beverage for a short stay. It was great for its intended purpose and worked well as designed.
Stayed in November 2023
Reviewed: November 5, 2023
Genevieve
United States of AmericaThere was just a staff who was not friendly
Most staff were friendly
Stayed in November 2023
Reviewed: October 30, 2023
Nanette
PhilippinesFood is available
Stayed in October 2023
Reviewed: September 25, 2023
Nefertiti
Saudi ArabiaMy stay was short and hotel met my expectations.
Stayed in September 2023
Reviewed: September 19, 2023
Viet
BelgiumOur check-in hotel staff were really helpful and friendly, but our next encounters with other staffs later were somewhat less welcoming.
A good place to stay if you have an early flight the next day. This hotel offers an airport shuttle (you need to let the hotel staff know in advance to book a place on the shuttle though). There is a great diner nearby called Duff's with the best Buffalo's wings in America if not the world - highly recommended.
Stayed in September 2023
Reviewed: August 24, 2023
Benedict
IndiaDuring night time A/C was not working , very poor response from the staff.
Rooms are Good
Stayed in August 2023
Reviewed: August 18, 2023
Cynthia
United States of AmericaClose to airport and the bar in the lobby
Stayed in July 2023
Reviewed: August 13, 2023
John
United States of AmericaN/A
The room was larger than expected, especially the reading chair. The desk was useful as I was working remotely during my stay. And it was nice to have a fridge and coffee maker. Everything was clean and the staff was helpful. I even got an early check in, which was clutch after a red eye from the west coast.
Stayed in August 2023
Reviewed: August 9, 2023
Susan
United States of AmericaThat breakfast was not included
Stayed in July 2023
Reviewed: August 8, 2023
Betsy
United States of AmericaNo complimentary coffee in lobby, unlike some of the other Courtyards.
I like Courtyards in general. This one has indoor pool and hot tub.
Stayed in August 2023
Reviewed: July 19, 2023
Stephanie
United States of AmericaNothing
We had a balcony on the room. The beds are always super comfortable and rooms are always clean
Stayed in July 2023
Reviewed: July 7, 2023
Jeanetta
United States of AmericaEverything was great.
The location was good. I could get to everything in a few moments. The staff was great as please thank you.
Stayed in June 2023
Reviewed: June 30, 2023
Fiona
CanadaMore options for meals, earlier coffee/breakfast
Proximity to Buffalo airport
Stayed in June 2023
Reviewed: June 26, 2023
Stefani
United States of AmericaCan't think of anything.
Beds were super comfy and room was spacious. Felt very clean and relaxing after a long day of traveling.
Stayed in June 2023
Reviewed: June 19, 2023
Kenneth
United States of AmericaClean, updated. Staff was pleasant and the room was comfy and clean. Room design was nice.
Stayed in June 2023
Reviewed: May 31, 2023
Tusharvinoddeoras
IndiaOk
Stayed in May 2023
Rotorua, New Zealand
Schloß Holte-Stukenbrock, Germany
Hay, Australia
Sarlat-la-Canéda, France
Busan, South Korea
Balatongyörök, Hungary
Zadar, Croatia
Trenton, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content