317 West 14th Street, Chelsea, New York, NY 10014, United States of America
#254 of 416 hotels in New York
Guests' ChoiceBased on 781 hotel reviews
7.9Cleanliness
8.1
Comfort
8.1
Location
9.4
Facilities
7.6
Staff
8.9
Value for money
8.1
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 3, 2024
Natasha
United KingdomFantastic location on the edge of Chelsea / West / Greenwich Village. Comfortable rooms with good amenities and lovely staff. Would stay again in New York, unmatched for the price.
Stayed in April 2024
Reviewed: April 17, 2024
Pawelpl
PolandAs clearly stated the hotel is stairs only, it didn't bother us at all, but everyone has to take this into account. Room was small but bearable - typical for NYC studio apartment
Great location - nice area around, clean and safe, many places to eat, next to subway station. Distant from loudest ares, most noisy streets and squares. Quiet. Extremely helpful and friendy staff, nice common area on the ground floor with basic kitchen and patio - tea and coffee always avaialble for free. Very clean.
Stayed in April 2024
Reviewed: April 12, 2024
Stankus
United States of AmericaTurn on the fans to block out the street noise. Hot water was more like warm water, but was sufficient.
Couple hundred yards from the subway station, and in the heart of meat packing district. Location was great for starting any trip in Manhattan. Steps from Chelsea Market, the highline and waterfront. Easy to get anywhere when the subway stop is on the same corner. Friendly staff, safe area, clean rooms, relaxing, at a great rate. Unique stay that wasnt your typical chain hotel, which is what I was looking for.
Stayed in March 2024
Reviewed: April 11, 2024
Andrea
United States of AmericaStaff was excellent. Convenient location , close to subway. Minutes to Times Square. Close to High Line, excellent restaurants. Nice to have access to kitchen facilities— microwave, kitchen utensils, dishes, and fridge. Rooms decorated in movie themes.
Stayed in April 2024
Reviewed: April 9, 2024
Leah
United States of AmericaNo control of the air conditioning so we had to plug in a fan the room had, made my partners allergies act up. Shower was also a little grimy.
Property was so cute and very well located. The highline park was only 5 minutes away and the water just a little further. The subway was around the corner too! Our room was cozy, bed was extremely comfortable, and every morning we sat on the porch downstairs with coffee. It was the perfect homebase for us, and a great deal. Would stay again and recommend to budget travelers!
Stayed in March 2024
Reviewed: April 4, 2024
Gabriela
Costa RicaThe furniture, while in good condition, appeared outdated, which affected the overall aesthetic. Additionally, having only one bathroom proved to be a minor inconvenience, especially during peak times. Despite the spacious kitchen, which boasted a great layout and oven, we found the appliances to be somewhat limited. Many basic amenities that one would expect in a rental property were missing, which made meal preparation a bit challenging. Overall, while the apartment offered some desirable features, the outdated furniture and limited amenities were notable drawbacks.
The highlight is the staff! super friendly and always willing to help. The apartment we stayed in was a good option. It offered a sense of privacy, which was important to us. The space was spacious, allowing us to move around without feeling cramped. Natural light flooded the rooms. As for the beds, they were comfortable and provided a good night's sleep after a long day of exploring. Overall, we were pleased with the apartment and would consider staying there again in the future.
Stayed in March 2024
Reviewed: April 2, 2024
Syshia
CanadaOld movie posters make the place interesting. Really close to the subway and Chelsea market. Small room though.
Stayed in March 2024
Reviewed: March 31, 2024
Jojo
United States of AmericaThey used to have breakfast in the morning but stopped doing it! Was a nice treat staying at Chelsea Pines.
Fun NYC hotel with a kitschy twist. Love the fun themed room honoring the greats of old classic Hollywood. Location is great, close to train stations, markets and at walk right into Chelsea area. It’s always one of my favorite places to stay in nyc
Stayed in March 2024
Reviewed: March 30, 2024
Jolene
CanadaLocation. The staff was friendly and helpful.
Stayed in March 2024
Reviewed: March 26, 2024
Jojo
United States of AmericaRoom 205 has bed in front of radiator so it gets really hot, I miss the breakfasts they had but otherwise it’s a fun stay!
So conveniently close to everything, rooms are comfortable and kitschy. Always love staying
Stayed in February 2024
Reviewed: March 22, 2024
Paulo
BrazilToo many stairs!! And booking did not notify before payment!!!
Facilities, cleanless, staff
Stayed in March 2024
Reviewed: March 9, 2024
Ragne
CanadaThe hotel has 5 floors and no elevator. Climbing to a room on the top floor is quite tiring. I would not take a room on that floor again.
The hotel is very well located, cosy and on a big but quiet street, right next to a subway station. There is a kitchen and a back yard where you can have a breakfast and bring your dinner if you want. The hotel has a Hollywood theme which was quite amusing.
Stayed in March 2024
Reviewed: March 7, 2024
Guillaume
United States of AmericaLocation Price Quiet Wifi
Stayed in March 2024
Reviewed: March 5, 2024
Roxana
Costa Ricathe small bed was uncomfortable
The quietness
Stayed in March 2024
Reviewed: February 26, 2024
Sreenivas
United States of AmericaThe radiator was leaking on the first night.
The location was perfect for working in my office
Stayed in February 2024
Reviewed: February 25, 2024
Victoria
United States of AmericaThe room was quite narrow but normal for NYC. The little room that held the toilet was so small I couldn't tolerate closing the door all the way, it was almost touching my knees.
Amazing location and great value. Very close walk to our concert venue, the High Line and Little Island. Tons of restaurants in walking distance. No elevator but that was clearly stated at booking so I didn't mind and since they were not full the staff gave us 2nd floor.
Stayed in February 2024
Reviewed: February 6, 2024
Alexey
United States of AmericaSome things in the room itself needed maintenance: the majority of electric outlets didn't work, and the window was relatively dirty & dusty.
The location, the common first-floor facilities, and mostly the interior design/style were really nice. It was (relatively) quiet, despite our room window facing the street. The stairs are steep, but fine as long as you are aware of it.
Stayed in January 2024
Reviewed: February 4, 2024
Calesta
SingaporeGreat location, beautiful neighborhood, value for money (as compared to other NYC properties, clean and cozy room, helpful staff
Stayed in February 2024
Reviewed: January 19, 2024
Yuliia
Ukrainepoor sound insulation
Great value! Clean, prime location, and friendly staff. Highly recommend for the price.
Stayed in January 2024
Reviewed: January 4, 2024
Aleksei
United States of AmericaThe breakfast was included but it was cancelled by property starting 2024
Amazing location
Stayed in January 2024
Reviewed: December 23, 2023
Julie
United States of AmericaBreakfast is only available 8-10 so they put the creamer and milk away at 10. This isn’t so great in NYC where you stay out late and sleep in late.
Our first room was tiny, hot and facing the street. It was not good. But we switched rooms to a larger one facing the garden and it was so much better.
Stayed in December 2023
Reviewed: December 18, 2023
Julian
United States of AmericaGreat value for the stay. The location was great.
Stayed in November 2023
Reviewed: December 14, 2023
Cynthia
United States of AmericaFantastic location, friendly staff, & clean room.
Stayed in December 2023
Reviewed: December 14, 2023
Osterloh
South AfricaThe room could have made better use of wall space for shelves to store bags. There was really very little space to pratically unpack. A kettle would have been very useful.
Good location, with 30 second walk to subway. Rooms are tight (although normal by NYC standards).
Stayed in December 2023
Lloret de Mar, Spain
Lech am Arlberg, Austria
Capo dʼOrlando, Italy
Saint-Férréol-les-Neiges, Canada
Noosa Heads, Australia
Rio de Janeiro, Brazil
Split, Croatia
Mendoza, Argentina
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content