185 Tsalagi Road, Cherokee, NC 28719, United States of America
#11 of 15 hotels in Cherokee
Guests' ChoiceBased on 244 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
8.5
Facilities
8.4
Staff
9.0
Value for money
8.1
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 3, 2024
Matteo
FranceThe ratio quality cost is too low (i.e. medium quality and high cost). Hard to believe, the room doesn't have windows that can be opened (even if my room was at the ground floor). The breakfast can be improved. Too strong (and not useful) air conditioning, but this seem typical in most US hotels.
Nice place to visit the Smoky mountains National park. The room was large and clean good choice of breakfast although mainly american and limite selection of fruits etc.
Stayed in June 2024
Reviewed: May 24, 2024
Marko
United States of AmericaPoor signage for the hotel. but not much else.
Much better than expected, nice and clean hotel. Breakfast was also quite nice. Staff very very friendly and helpful.
Stayed in April 2024
Reviewed: May 15, 2024
Emma
United KingdomBreakfast was a bit limited.
Stayed one night. Comfortable, staff were nice and easy check in and out.
Stayed in May 2024
Reviewed: May 13, 2024
Anssi
FinlandComfortable room, amazing value for money
Stayed in May 2024
Reviewed: April 22, 2024
Raymond
United States of AmericaCould use some parking lot lights
Location and ease of access. Clean and well kept.
Stayed in April 2024
Reviewed: April 18, 2024
Abigail
United States of AmericaBetter pillows
The location to the cheer event we were there for was nice. The breakfast was decent but the seating area was very small.
Stayed in April 2024
Reviewed: March 24, 2024
Robyn
United KingdomThe only reason I haven't given this hotel a 10 is because of the location. I am a walker but there is no bars/restaurants/things to do within walking distance of this hotel. You need a car to get anywhere. Out of the window was a hill so it was also very dark in the room without the lights on. This would not stop me staying here again.
The staff were amazing! The TV in my room didn't work so the guy on shift did everything he could to get it working. When he couldn't fix it, he found me the closest available room and switched me to that one. Breakfast was unbelievably good. There was both hot and cold food available and plenty of vegetarian options, which is unusual. There was coffee available in the lobby all day and the bed was super comfy. It is only about a 4 minute drive from the river front.
Stayed in March 2024
Reviewed: March 21, 2024
Bruce
United States of AmericaThe bed was ok could be softerwi
Not very much to select from. It was ok
Stayed in March 2024
Reviewed: March 18, 2024
Lisa
United States of AmericaNo waffle batter is offered. Cereal dispensers taped off. Not supposed to use? or what? It would seem some items were not being offered.
Stayed in March 2024
Reviewed: March 3, 2024
Desiree
United States of AmericaWhen we got to our room after checking in, there was some sort of gel like substance on the wall next to the bed that had not been cleaned 😳 my son was setting his shoes down and found coke bottles and straws next to the other bed. So the cleanliness wasn’t as great as I’d hope for. The beds were rock hard (I prefer soft) but that’s also a comfort thing, not a mark against the hotel.
Excellent location! Good breakfast, super friendly staff, and clean bathroom!
Stayed in March 2024
Reviewed: February 26, 2024
John
United States of AmericaThe hotel was way better than expected. Staff was great, rooms were very clean, and the breakfast was good. If we had one complaint, it was that the hotel needs a sign and some lighting outside. We found out that the place is in a bit of a transition phase in regards ownership, so perhaps these issues will be addressed.
Stayed in February 2024
Reviewed: February 21, 2024
Jeannie
United States of Americacabe kept going out, but staff was VERY HELPFUL!!!
It was good
Stayed in February 2024
Reviewed: November 28, 2023
Holly
United States of AmericaOne of the English muffins had mold on it. The staff was very apologetic when I pointed it out. No butter was available, just jelly or honey.
Was having trouble getting the TV to work so I went down to the front desk and the maintenance guy was right there and went up to the room and fixed the problem right away. He and the front desk staff were very friendly and helpful. Breakfast was pretty standard, but nice that something was available.
Stayed in November 2023
Reviewed: November 15, 2023
Maura
United States of AmericaOnly taxis available and no ubers or lyfts. This changed during covid and we had no idea. They should have a sign up in the lobby about this.
This place was very close to eats. casino, bryson city and other neighboring towns. Decent hotel, great price. You have to use a taxi as there are no ubers etc. on tribal grounds. Ask front desk for their card,
Stayed in October 2023
Reviewed: October 29, 2023
James
United States of AmericaComfortable room and location on the property.
Stayed in October 2023
Reviewed: October 25, 2023
Andrea
ItalyTasty breakfast, with different choices. Room cleaned and good service.
Stayed in October 2023
Reviewed: October 22, 2023
Kenneth
United States of AmericaThere was a small leak somewhere under the sink I had placed my previous night’s p.Ms. Under there and when I went to retrieve them they were damp. Need some type of guide for the t.v.
Breakfast was very good. Especially liked the oatmeal. Don’t always get that.
Stayed in October 2023
Reviewed: October 16, 2023
Tony
United States of AmericaEverything.
Stayed in October 2023
Reviewed: September 28, 2023
Kaye
United States of AmericaIt was fine. No problems at all.
Location
Stayed in September 2023
Reviewed: September 25, 2023
William
United States of AmericaNone
Good Good
Stayed in September 2023
Reviewed: September 25, 2023
David
United States of AmericaOnly issue I had is they would not let us park the motorcycle under the portco
Stayed in September 2023
Reviewed: September 20, 2023
Dale
United States of AmericaNeeds updating ...overall average
Stayed in September 2023
Reviewed: September 11, 2023
Aaron
United States of AmericaKey cards quit working multiple times the whole time we where there no maid service we where told you have to ask for it but never was told to us when we first got there at check in
Good coffee
Stayed in September 2023
Reviewed: August 29, 2023
David
United States of AmericaVery little signage for the location
The breakfast was decent
Stayed in August 2023
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