674 Casino Trail, Cherokee, NC 28719, United States of America
#12 of 15 hotels in Cherokee
Guests' ChoiceBased on 755 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.7
Facilities
8.0
Staff
8.7
Value for money
8.0
Free Wifi
6.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 23, 2024
Glenn
United States of AmericaI only wish there was a microwave in the room.
Room was clean.Staff was friendly.
Stayed in May 2024
Reviewed: May 17, 2024
Sonya
United States of AmericaI loved this place very clean lady at desk was nice but those machines with juice need cleaning
Location
Stayed in May 2024
Reviewed: May 13, 2024
Barbara
United States of AmericaIt’s was hot inside They had a cat that wonders in and jumped on the counter. Clerk took the cat outside because I was afraid to come in No iron in room or microwave
Stayed in May 2024
Reviewed: April 28, 2024
Schillinger
United States of AmericaThe bed was hard and the pillows were small and hard.
The suite was nicely laid out. Breakfast was on time and stocked well. Very helpful staff.
Stayed in April 2024
Reviewed: April 26, 2024
Thomas
United States of AmericaNa
It was performed our quick get away
Stayed in April 2024
Reviewed: April 9, 2024
Kristin
BelgiumThe carpet was a bit sticky, wish they would remove it.
Very friendly woman at thé reception! She helped a lot!!!
Stayed in April 2024
Reviewed: April 5, 2024
Debra
United States of AmericaGood breakfast. EXCELLENT desk attendant - ROBIN. She was GREAT in welcoming guests/check-in, kept breakfast items stocked, clean and sanitized tables almost immediately. She needs a raise!! lol ......
Stayed in April 2024
Reviewed: March 15, 2024
Gregory
United States of AmericaRoom wasn't that clean....... but I managed...
Location from the casino.....
Stayed in February 2024
Reviewed: March 14, 2024
Edward
United States of AmericaCould use a larger screen tv
Loved the jacuzzi tub
Stayed in March 2024
Reviewed: March 4, 2024
Amy
United States of AmericaBreakfast was mediocre. I wish they had eggs but it is very basic. Biscuits and gravy or a waffle. The morning of checkout, the entire area lost power, while no fault of the hotel, it was difficult to get ready in the dark as there was no generator to power the hotel.
Hotel is close to places to eat and to the casino. The staff was very friendly.
Stayed in March 2024
Reviewed: February 24, 2024
Jason
United States of AmericaGreat location, plenty of restaurants and shopping in walking distance, close to Casino, and the breakfast offered something for everyone, good food!
Stayed in February 2024
Reviewed: February 20, 2024
Leonard
United States of Americaall was good.
it was a good stay.
Stayed in February 2024
Reviewed: February 12, 2024
Sonya
United States of AmericaThe bed linen had stains on them and the water in the shower wasn’t as hot as I would have liked for it to be. The sink water was nice and hot.
The location was perfect for my destination. The staff were nice and the breakfast was decent. I would stay here again if in the area. The beds were comfortable.
Stayed in February 2024
Reviewed: February 4, 2024
Bobbie
United States of AmericaNot good breakfast
Location Room had a jacuzzi tub
Stayed in February 2024
Reviewed: January 7, 2024
Dean
United States of Americathat they allow pets cause a dog barked all night in the room next to us.
it was close to casino
Stayed in December 2023
Reviewed: January 4, 2024
Peter
United States of AmericaTub drain disconnected
Staff went beyond my expectations
Stayed in January 2024
Reviewed: January 1, 2024
Bobbi
United States of AmericaHotel needed some updates
Room was comfortable and hotel was cozy
Stayed in December 2023
Reviewed: December 30, 2023
Magnoria
United States of AmericaNot enough clothes hangers. The exhaust fan in the bathroom was covered in lint.
Friendly staff
Stayed in December 2023
Reviewed: November 10, 2023
Eric
United States of AmericaN/A
Clean, friendly staff and breakfast.
Stayed in November 2023
Reviewed: November 3, 2023
Glenda
United States of AmericaNo elevator works, carpets need cleaning
Location
Stayed in November 2023
Reviewed: October 31, 2023
Doubek
United States of AmericaThe elevator was broken. I understand that this can happen but it made it very difficult to move luggage to upper floors.
Rooms were very clean and comfortable. Staff was very friendly.
Stayed in October 2023
Reviewed: October 30, 2023
Joseph
United States of AmericaFriendly staff. Room was comfortable. Will stay again in future.
Stayed in October 2023
Reviewed: October 30, 2023
Rebecca
United States of AmericaNeed hook on back of bathroom door, fan not working g in bathroom.
Clean, location,comfort
Stayed in October 2023
Reviewed: October 25, 2023
Frank
United States of Americasqueaky hinges on 2nd floor stairwell door. TV remote did not work,
clean, quiet, comfortable
Stayed in October 2023
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