I didn’t pay for parking lot, but it supposed to be free, we are using the hotel.

Localization.

Stayed in April 2024

The metal plate around the light fixtures in the bathroom is severely rusted. It’s disgusting! Room 226

Very cozy and located near everything I needed. Rose in housekeeping went above and beyond to make us feel welcomed. She left a special birthday treat for my daughter, a wonderful surprise. All staff was very friendly, helpful and professional.

Stayed in April 2024

My comforter was a little dirty, and I had to get ice from the first floor.

It was in a great area!

Stayed in April 2024

It is a quite space perfect for business.

Easy to access.

Stayed in April 2024

The heater didn’t seem to work too well. Had it all the way up and it was still freezing.

More small than I anticipated it being but very clean, staff were nice, easy check in & check out. I’d stay here again!!

Stayed in April 2024

Not enough hotel parking

Location to United Center and building security

Stayed in March 2024

Need a better chair in guest rooms. Mine was a bit flimsy and comfortable for sitting for long periods. Otherwise the place is perfect!

Location! Value! Friendly, helpful staff!

Stayed in March 2024

Young lady at check in was very rude and could not wait to get back to her Netflix show.

Room was nice and clean. Location was quiet. Safe way to get in.

Stayed in March 2024

No breakfast. Closed for remodeling

Location was perfect for United Center, less than a 10 minute walk. Also, a great Mexican restaurant was right around the corner, food was delicious.

Stayed in March 2024

Clean. Safe. Super friendly staff. Low key and covers all the bases.

Stayed in March 2024

Soundproofing could be better, room was very small. Location of the hotel does not have much going on around it

I liked the smaller size of the hotel and the location in comparison to activities we came for

Stayed in March 2024

The rooms are very small. It’s just a full size bed and room to just walk around the bed.

The property is clean and well maintained

Stayed in March 2024

Bigger rooms for two adults

Na

Stayed in February 2024

When we checked in, the room they gave us still had towels and bedding on the floor as it hadn't been turned over yet. When we went back to the front desk they were quick to apologize and promptly gave us another room. The Hotel does need a bit of updating as its age is starting to show in some areas.

The location was great for what we needed (United Center) and it was also within a 10 minute walk to a few pubs which was very convenient! The room was as expected for the price and based on other Reviews.

Stayed in March 2024

No lounge area for morning coffee.

Location

Stayed in March 2024

The room was smaller than I like, but it served it's purpose. We were only in town for 1 day, so we didn't need to stay long. The bed was very comfortable at least.

I love how close it was to the United Center. Also, Park Tavern restaurant, close to the hotel, was amazing. We booked a reservation a week prior to the event because they get busy, and it was definitely worth it.

Stayed in March 2024

When we came back from our concert at about midnight, the whole lobby smelled like marijuana. Like someone had just recently smoked in there. Also when we left at 2:30am, nobody was at the desk to talk to.

I liked the location (went to the United Center for a concert) and had to leave at 2:30am to go the airport. I was worried about going to the parking ramp at that time but because it was locked down, I felt completely safe. Our bed was comfortable and the bathroom was very big and roomy! The woman who checked us in was also amazing, super friendly and very helpful!!!!

Stayed in March 2024

The entire floor in the room was super sticky. It was kind of gross.

The location was perfect for the event I was attending this weekend! The room had fun artwork, and I was super impressed by the full size fridge. The bed was comfortable and clean. Plus, the price couldn't be beat!

Stayed in March 2024

They allowed animals (which is fine) but our bed had dog or cat hair on it still. The people next to us had a dog and it barked for two hours straight (maybe longer, we left the hotel to go out). The walls are super thin.

Good value ! About a 15 min drive to concord music hall!

Stayed in February 2024

Plastic chair, over all look.

As rooms in Chicago go. The price was good. The room and the corridors were not great. The view was terrible. But the room was very clean and the staff were friendly and helpful.

Stayed in February 2024

The bed was uncomfortable

The location

Stayed in February 2024

When I booked, free breakfast was an amenity. However, that was not the case. And otherwise personal preferences. Full size bed but LARGE TV and almost full size refrigerator seemed a bit much in the very small room.

Very clean, although small room. We didn’t spend much time there, though. We were in town for an event at United Center and were unexpectedly surprised how close it was. We also walked to a nearby coffee shop and restaurant for breakfast. Hotel staff very friendly.

Stayed in February 2024

The rooms are pretty small and no frills. Very small "free" lot so have to pay for parking in nearby lot. No morning breakfast.

Great location and price for United Center concerts! About a 10 min walk to United Center.

Stayed in February 2024

Couldn’t figure out how to work tv in room

Very friendly staff , close to united center

Stayed in January 2024