1622 W Jackson Blvd, West Loop, Chicago, IL 60612, United States of America
#138 of 182 hotels in Chicago
Guests' ChoiceBased on 1014 hotel reviews
7.6Cleanliness
7.9
Comfort
8.0
Location
8.4
Facilities
7.8
Staff
8.5
Value for money
7.5
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Chasity
United States of AmericaRoom was a little small.. but we knew that going in.
Easy check in
Stayed in May 2024
Reviewed: May 7, 2024
Leah
AustraliaI did see one review that said they came in one day and the lobby stunk of weed and that did happen on one of the nights I was there - I was there for four nights. I picked this location because it was so close to the United Centre and it was a very easy and quick walk. However, there is not a lot else to do around here. I'd only stay here again if I was staying for one night and going to a game, otherwise I'd stay in a more central location. It could be loud - sirens - but that is not uncommon in larger cities.
The staff were friendly. The room was basic and on the smaller side, but still big enough and clean. The bed was comfortable. There was only one seat in the room so if you were sharing with another person that could be an issue but I was travelling alone. There was also a full sized fridge and a microwave which was handy. It is so close to the United Centre.
Stayed in April 2024
Reviewed: April 29, 2024
Celia
BrazilI didn’t pay for parking lot, but it supposed to be free, we are using the hotel.
Localization.
Stayed in April 2024
Reviewed: April 29, 2024
Rebecca
United States of AmericaThe metal plate around the light fixtures in the bathroom is severely rusted. It’s disgusting! Room 226
Very cozy and located near everything I needed. Rose in housekeeping went above and beyond to make us feel welcomed. She left a special birthday treat for my daughter, a wonderful surprise. All staff was very friendly, helpful and professional.
Stayed in April 2024
Reviewed: April 27, 2024
Shamerah
United States of AmericaMy comforter was a little dirty, and I had to get ice from the first floor.
It was in a great area!
Stayed in April 2024
Reviewed: April 16, 2024
Rafael
United States of AmericaIt is a quite space perfect for business.
Easy to access.
Stayed in April 2024
Reviewed: April 9, 2024
Ashley
United States of AmericaThe heater didn’t seem to work too well. Had it all the way up and it was still freezing.
More small than I anticipated it being but very clean, staff were nice, easy check in & check out. I’d stay here again!!
Stayed in April 2024
Reviewed: April 6, 2024
Christina
United States of AmericaNot enough hotel parking
Location to United Center and building security
Stayed in March 2024
Reviewed: April 4, 2024
Paul
United States of AmericaNeed a better chair in guest rooms. Mine was a bit flimsy and comfortable for sitting for long periods. Otherwise the place is perfect!
Location! Value! Friendly, helpful staff!
Stayed in March 2024
Reviewed: March 28, 2024
Victor
United States of AmericaYoung lady at check in was very rude and could not wait to get back to her Netflix show.
Room was nice and clean. Location was quiet. Safe way to get in.
Stayed in March 2024
Reviewed: March 26, 2024
Jackie
United States of AmericaNo breakfast. Closed for remodeling
Location was perfect for United Center, less than a 10 minute walk. Also, a great Mexican restaurant was right around the corner, food was delicious.
Stayed in March 2024
Reviewed: March 23, 2024
Paul
United States of AmericaClean. Safe. Super friendly staff. Low key and covers all the bases.
Stayed in March 2024
Reviewed: March 21, 2024
Kaylan
United States of AmericaSoundproofing could be better, room was very small. Location of the hotel does not have much going on around it
I liked the smaller size of the hotel and the location in comparison to activities we came for
Stayed in March 2024
Reviewed: March 20, 2024
Hyndavi
United States of AmericaThe rooms are very small. It’s just a full size bed and room to just walk around the bed.
The property is clean and well maintained
Stayed in March 2024
Reviewed: March 18, 2024
Michael
United States of AmericaBigger rooms for two adults
Na
Stayed in February 2024
Reviewed: March 14, 2024
Watson
CanadaWhen we checked in, the room they gave us still had towels and bedding on the floor as it hadn't been turned over yet. When we went back to the front desk they were quick to apologize and promptly gave us another room. The Hotel does need a bit of updating as its age is starting to show in some areas.
The location was great for what we needed (United Center) and it was also within a 10 minute walk to a few pubs which was very convenient! The room was as expected for the price and based on other Reviews.
Stayed in March 2024
Reviewed: March 10, 2024
Doug
United States of AmericaNo lounge area for morning coffee.
Location
Stayed in March 2024
Reviewed: March 10, 2024
Kimberly
United States of AmericaThe room was smaller than I like, but it served it's purpose. We were only in town for 1 day, so we didn't need to stay long. The bed was very comfortable at least.
I love how close it was to the United Center. Also, Park Tavern restaurant, close to the hotel, was amazing. We booked a reservation a week prior to the event because they get busy, and it was definitely worth it.
Stayed in March 2024
Reviewed: March 8, 2024
Jodi
United States of AmericaWhen we came back from our concert at about midnight, the whole lobby smelled like marijuana. Like someone had just recently smoked in there. Also when we left at 2:30am, nobody was at the desk to talk to.
I liked the location (went to the United Center for a concert) and had to leave at 2:30am to go the airport. I was worried about going to the parking ramp at that time but because it was locked down, I felt completely safe. Our bed was comfortable and the bathroom was very big and roomy! The woman who checked us in was also amazing, super friendly and very helpful!!!!
Stayed in March 2024
Reviewed: March 4, 2024
Aubrey
United States of AmericaThe entire floor in the room was super sticky. It was kind of gross.
The location was perfect for the event I was attending this weekend! The room had fun artwork, and I was super impressed by the full size fridge. The bed was comfortable and clean. Plus, the price couldn't be beat!
Stayed in March 2024
Reviewed: February 26, 2024
Courtney
United States of AmericaThey allowed animals (which is fine) but our bed had dog or cat hair on it still. The people next to us had a dog and it barked for two hours straight (maybe longer, we left the hotel to go out). The walls are super thin.
Good value ! About a 15 min drive to concord music hall!
Stayed in February 2024
Reviewed: February 7, 2024
Charles
United States of AmericaPlastic chair, over all look.
As rooms in Chicago go. The price was good. The room and the corridors were not great. The view was terrible. But the room was very clean and the staff were friendly and helpful.
Stayed in February 2024
Reviewed: February 4, 2024
Janet
United States of AmericaThe bed was uncomfortable
The location
Stayed in February 2024
Reviewed: February 4, 2024
Rosner
United States of AmericaWhen I booked, free breakfast was an amenity. However, that was not the case. And otherwise personal preferences. Full size bed but LARGE TV and almost full size refrigerator seemed a bit much in the very small room.
Very clean, although small room. We didn’t spend much time there, though. We were in town for an event at United Center and were unexpectedly surprised how close it was. We also walked to a nearby coffee shop and restaurant for breakfast. Hotel staff very friendly.
Stayed in February 2024
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