1500 Opus Place, Downers Grove, IL 60515, United States of America
#1 of 8 hotels in Downers Grove
Guests' ChoiceBased on 186 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
8.9
Staff
9.0
Value for money
8.6
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 24, 2024
Shelly
United States of AmericaPerson a front desk was a little rude
Name and welcome on tv.
Stayed in May 2024
Reviewed: May 18, 2024
Sarah
United States of AmericaThe hotel was under construction so sadly we didn't get to enjoy the open areas inside.
Love the size of the rooms. Was great accommodations for a girls' trip.
Stayed in April 2024
Reviewed: May 6, 2024
Nodolf
United States of AmericaThe bathroom could use a little fixing. Nothing major.
Everything was great!!!
Stayed in May 2024
Reviewed: April 1, 2024
Sara
United States of AmericaThe entrance not being prominent due to the area it was built. Arriving at night made it a bit more difficult to figure out what side of the building it was the entrance.
The room set up was fantastic. The in-room amenities were top notch. The staff was very friendly and helpful. Very clean, newly remodeled. Close to everything we needed.
Stayed in March 2024
Reviewed: March 25, 2024
May
United States of Americastaff was great. breakfast was good. location is good. the shampoo, conditioner, and body wash are my favorite!
Stayed in February 2024
Reviewed: February 11, 2024
Sheree
United States of AmericaWe like the fact that there weren't a lot of children running around the halls. I'm not trying to be cold-hearted. But sometimes it's too much.
Stayed in February 2024
Reviewed: January 18, 2024
Katherine
United States of AmericaSuite style room. Lots if space
Stayed in December 2023
Reviewed: January 2, 2024
Keyanna
United States of AmericaThe breakfast selection could be better and taste better
Stayed in January 2024
Reviewed: January 1, 2024
Perkins
United States of AmericaN/A
We enjoy everything from staffing, amenities, and breakfast!
Stayed in November 2023
Reviewed: December 25, 2023
Michael
United States of AmericaAll good
Stayed in December 2023
Reviewed: December 14, 2023
Osegueda
United States of AmericaShort celling in bathroom
Comfortable and clean bed.
Stayed in December 2023
Reviewed: December 1, 2023
Susan
United States of Americaeverything was great
Jose, in the breakfast room was very customer service oriented - super friendly and helpful
Stayed in November 2023
Reviewed: October 17, 2023
Tiffany
United States of AmericaThe parking at night is very sketchy. I feared being followed in through dark parking lot a couple of times. There were suspicious drivers parking next to me about 2 times and I did let the front desk know. Secondly, my room was at the end of a hall by an exit door to the stairwell which was kinda spooky at first but it didn't bother me too much.
The room and bed were amazing. The king suite with French doors had the room temperature just right. I would stay again with a loved one for sure.
Stayed in September 2023
Reviewed: September 26, 2023
Dennis
United States of Americabooking.com's booking of a handicap accessible room which we had not requested
First of all, we learned upon checkin that booking.com booked us a handicap acceptable room. Check in person stated this is common practice by booking.com. This resulted in a delayed and confusing checkin. We thought we had resolved this error only to find our assigned room was indeed a handicap accessible room. While we decided to keep the room we found it lacking in counter space and storage in the bath. Also it seemed smaller than rooms we had stayed in during previous stays at the Marriott now Hampton Inn. Desk personnel, namely, Shyvonne, Suzy and Carmen were friendly and helpful when we interacted with them. Housekeeping, after several requests, replaced some of our room linens which we used to mop up water from the handicapped shower. We were very pleased with quality and selection of the complimentary breakfast buffet prepared and served by Jose. Kudos to his conscientious efforts! During checkout we recommended that management consider washing the exterior of all windows since they are very dirty from lack of attention by previous owners. An abandoned car was also noted in rear parking lot. Dennis and Nancy
Stayed in September 2023
Reviewed: September 14, 2023
Natasha
United States of AmericaNothing at all
I like the comfort of the hotel as well of the best cleaned rooms, beautiful outdoor/indoor pool area, the staff always greet you with a smile
Stayed in September 2023
Reviewed: July 23, 2023
Judy
New ZealandAC is very loud
Friendly staffs. Clean
Stayed in June 2023
Reviewed: June 20, 2023
Sade
United States of AmericaEverything
Stayed in June 2023
Reviewed: June 5, 2023
Eboni
United States of AmericaEverything was amazing.
Everything was amazing.
Stayed in June 2023
Reviewed: April 26, 2023
John
United States of AmericaHeat in room hard to regulate. Also, hall outside our room, very cold.
Excellent
Stayed in April 2023
Reviewed: April 25, 2023
Lisa
United States of AmericaCould not get coffee from hotel. I had to walk to the nearest restaurant just get a cup of coffee. I didn’t pay for the breakfast option. Coffee provided in room don’t always work out to taste. Continental breakfast would have been a great!
The late check out
Stayed in April 2023
Reviewed: February 28, 2023
Catherine
United States of AmericaToo spare. Badly soiled carpet. Loud people in hall after midnight. No luxuries. Very basic furnishings and amenities. No enough water or tea.
The location and good size room.
Stayed in February 2023
Reviewed: February 25, 2023
Ororke
United States of AmericaNothing
Wonderful!
Stayed in January 2023
Reviewed: February 20, 2023
Ashley
United States of AmericaEverything was exceptional ! Staff was amazing food was great room service housekeeping was great
Stayed in February 2023
Reviewed: November 7, 2022
Edward
United States of Americaclean, nice staff
Stayed in November 2022
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