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Reviews of Chicago South Loop Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

11 West 26th Street, Bronzeville, Chicago, IL 60616, United States of America

#166 of 182 hotels in Chicago

Guests' Choice

Review Score

Based on 419 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    7.7

  • Facilities

    6.9

  • Staff

    8.3

  • Value for money

    7.0

  • Free WiFi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 13, 2024

    6.0
    More cons than pros, but worked out. Free parking!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom smelled like sewage, and there was visible water damage in various locations of the room. Additionally, the corners of all the rooms and halls were visibly dirty. Elevator malfunctioned twice while there — it worked, but the door kept opening on the same floor after you got in a it shut.

    Greek parking on site, first come first serve availability upon check-in. Additionally, the woman who checked me in was very kind.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    8.0
    Friendly staff, comfy beds
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No cable

    Good location

    Stayed in May 2024

  • Reviewed: May 11, 2024

    7.0
    Good
    • Business trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The night of my stay the television was not working..

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Large room, clean, good value, free parking and a bed where I needed it.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night

    The vending was limited and sold out, and I got in late enough not too much was open in the area but there was a convenience store which was within driving distance and since there was free parking it wasn't that big of a deal.

    Free parking is a huge value in Chicago, I didn't get a chance to use it but there was a workout room that looked more than adequate. The room was quite spacious and the bathtub was huge which was very nice to relax in.

    Stayed in May 2024

  • Reviewed: April 27, 2024

    6.0
    There are better options
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    A lot of things need maintenance in this hotel. Practically everything is half broken or closed.

    It is a good location between downtown and IIT. The staff were friendly and it was clean and comfortable.

    Stayed in March 2024

  • Reviewed: April 21, 2024

    8.0
    Nice quiet hotel with large rooms and free parking
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    I would have liked vending machines and also would have liked for the elevator by our room to be working

    The room was large, with a little seating area; the hotel was quiet (aside from the train, which didn't bother us); we loved that it was close to Chinatown and also loved that there was free parking!

    Stayed in April 2024

  • Reviewed: April 18, 2024

    7.0
    Great Location if attending the McCormick Center.
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    Things that I would work on would be the after hours lock on the main door should be repaired and the cable TV did not work.

    The Staff was very attentive and the facilities were clean.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    6.0
    Quick stay to visit my son, good location for us and value. Updates will make this place great.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    No extra amenities; no pool, breakfast, restaurant, etc. Hotel is old and a bit run down, but not to the point of being dirty or uncomfortable.

    Staff was very friendly. We were able to check in early and get our day started. Room was large and roomy. Location was close to our son's campus. Free parking!

    Stayed in April 2024

  • Reviewed: March 29, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The cable was out our entire stay so no TV for 2 days. The bathroom started to have a smell our last night.

    I loved the deep tub. I also loved the location.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    Overall good place to stay
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I did not like how there was very dark lighting.

    I loved how spacious everything was.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    7.0
    A little outdated but nice, needs a bar an grill
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Internet was out and no tv

    It was close to wear I needed to be

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Great spot a great location and a very nice and clean hotel
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    When we were there we had no TV for 2 days

    Love the location of the hotel right in the middle of everything

    Stayed in February 2024

  • Reviewed: March 11, 2024

    7.0
    It was fine. Desk clerk was great!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The bed - not the most comfortable.

    Location works for me.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    8.0
    Nice
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Better rate

    Location

    Stayed in February 2024

  • Reviewed: February 4, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Although I checked in later (around 9pm) staff was readily available and very helpful. Free parking was on site and there were a lot of available spots.

    Stayed in November 2023

  • Reviewed: January 7, 2024

    8.0
    It was a good convenient place
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing bad

    Didn’t have any

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    dirt in closet

    Lobby

    Stayed in January 2024

  • Reviewed: December 30, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Outdated room decor, cafe was closed permanently and keys didn’t always work for the back door

    Convenient location, price and free parking

    Stayed in December 2023

  • Reviewed: December 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing around the hotel. Had to walk to Chinatown. Should open a bar with external access, 0 competition.

    The staff was fabulous and funny. Very honest and down to earth. Price was perfect.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    7.0
    Great value, no frills. Perfect if you’re looking for a safe, clean place to crash on a busy weekend
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathtub was INCREDIBLE and I was so excited when I saw it, but the water never gets hot enough for a bath to be comfortable. Beds were a little stiff but definitely not the worst I’ve slept on

    Big room, very clean, great price. Free parking!!!

    Stayed in December 2023

  • Reviewed: December 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Kindness of the front desk clerk

    Stayed in December 2023

  • Reviewed: December 6, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Some cosmetic work needs done.

    Good location outside main city, easy to get to main city. Comfortable beds and room.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 7 nights

    cold room

    near Center

    Stayed in October 2023

  • Reviewed: November 23, 2023

    8.0
    No frills, just a safe, comfortable stay with convenient, free parking! Would stay here again.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Before booking, I read reviews saying the hotel water wasn't hot, and that it was too noisy to sleep. This was not true in my experience (Thurs.-Sat. night). Colleagues who stayed closer to downtown/Grant Park reported audible traffic and pedestrians late at night that interfered with their sleep. This hotel is located near a hospital, in a formerly industrial area that is becoming gentrified. I found no convenience stores or gas stations nearby. Parking in the courtyard felt safer than the fenced lot, but the entry door was usually locked/inaccessible from the outside, so I had to walk around to get inside the hotel. Staff members were always friendly & helpful. I would stay again.

    Free parking was convenient & helpful! I was able to park right underneath the window of my room. The room was spacious, with a closet, full bath, and comfortable beds. 20 min walk to my conference at McCormick Place West. 10 min walk to delicious restaurants in Chinatown. 5 min drive to Illinois Tech/college area with funky indy breweries and eateries in nearby Bridgeport. I felt safe walking across the freeway overpass to Cermak Ave., etc. by myself.

    Stayed in November 2023

Showing 1 - 25

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