177 Church Street, Historic District, Charleston, SC 29401, United States of America
#38 of 149 hotels in Charleston
Guests' ChoiceBased on 348 hotel reviews
8.7Cleanliness
8.9
Comfort
9.1
Location
9.8
Facilities
8.6
Staff
9.2
Value for money
8.3
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 11, 2024
Kurt
United States of AmericaHot water floor 2 in the far corner room - took forever to get warm enough to take a shower - it never really got hot.
Heart of the city - great friendly staff
Stayed in June 2024
Reviewed: May 30, 2024
Susan
United States of AmericaA simpler coffee maker in the room would be nice. This one was a little hard to figure old, and the coffee didn’t come out hot.
The location was excellent. One of the most comfortable hotel beds I’ve ever slept in. The shower was perfect.. perfect temperature and pressure.. I never wanted to get out! The room was quiet!
Stayed in May 2024
Reviewed: May 25, 2024
James
United States of AmericaNo complaints!
Our great service started when we entered the hotel. Tyrone at the front desk was a pleasure to meet, very helpful and had a wealth of information to make our stay memorable. Beautiful facility and could not have been more conveniently located. We have raved to our family and friends about this hotel and we will return!
Stayed in May 2024
Reviewed: May 25, 2024
George
AustraliaNothing to dislike.
The staff were outstanding in every way. Any query was addressed immediately. A special mention for Yonnie Baldwin and Melvin Burkes. The location was great-near the free bus stops and a reasonable grocery section in a nearby Target. The markets were only a few steps away, as were horse and carriage rides. Car parking was nearby. We would highly recommend.
Stayed in May 2024
Reviewed: May 22, 2024
Brenda
United States of AmericaI was not aware it was a extended stay hotel and that it is 2 flrs. Thank goodness we are able to climb stairs.
Location
Stayed in May 2024
Reviewed: May 13, 2024
Penny
United States of AmericaBreakfast options would be great
Stayed in May 2024
Reviewed: May 12, 2024
Kathi
United States of AmericaThe location was great! City Market is across the street and many restaurants near by. The beds were comfortable and the beautiful courtyard was a great place to relax in the evening, or have morning coffee. The staff was all very friendly and helpful. Highly recommend
Stayed in May 2024
Reviewed: May 8, 2024
Melanie
United States of AmericaThe water in the shower was never warm.
Stayed in May 2024
Reviewed: May 5, 2024
Debra
United States of AmericaThe check in is a little challenging as thelol unloading and loading had to be done double parked on a narrow street if a space wasn’t available. The flight of stairs to the bedroom was sort of a surprise. I’m sure the picture of the hotel indicated this, but I booked in a hurry and didn’t notice. The rattling exhaust fan in the bathrooms that is connected to the light switch was very annoying. If you wanted light, you had the noise of the fan.
Quaint hotel right in the heart of the city with a very beautiful peaceful courtyard with a fountain and greenery, away from the hustle, bustle. Not sure if it was up to par with the price we paid for the room, but this was our first trip to Charleston and it was a last minute booking so don’t have anything to compare it to. All of the staff were very friendly, helpful and accommodating.
Stayed in May 2024
Reviewed: May 1, 2024
Kelly
United States of AmericaWould have loved a way to darken bedroom a little more. Small thing but better toilet paper would be great too! (Especially when staying several days). We actually went out and got some.
The desk staff and cleaning staff were so friendly and helpful! The front desk staff even helped have birthday roses delivered to my room! Whenever we had questions about where to go they pointed us in the right direction! We were greeted every time we walked in or out. We will definitely be back!!
Stayed in April 2024
Reviewed: April 30, 2024
Mike
United States of AmericaN/A
Location, within walking distance to sightseeing, restaurants and shopping.
Stayed in April 2024
Reviewed: April 20, 2024
Rudolph
United States of Americatissue box only had two tissues in it. no maid service during four day stay. ran out of face clothes and only three large towels. I should have asked for more face clothes but thought there would be maid service advertised valet but there is no valet service.
the bed was surprisingly comfortable and we slept well each night. it was nice for guests to have a sitting area seperate from bedroom. TV's were good size. Very nice gentleman helped us upstairs with our luggage including taking bags to 2nd floor of room.
Stayed in April 2024
Reviewed: April 20, 2024
Candice
United States of AmericaNothing
Location
Stayed in April 2024
Reviewed: April 17, 2024
Niblock
United States of AmericaYou do have to carry your suitcase upstairs to go to bedroom. This may not be suitable for people that have issues climbing stairs.
Location
Stayed in April 2024
Reviewed: April 15, 2024
Susan
United States of AmericaThe location was perfect!! Everything was in walking distance! Loved that the rooms included a full kitchen...we were traveling with a full cooler and having a place to keep everything cold and to refreeze out cold packs for our long drive home was awesome! The staff was very friendly and helpful!
Stayed in April 2024
Reviewed: April 14, 2024
Erin
United States of AmericaI really can't think of anything. We were very comfortable.
This is a very spacious suite: two bedrooms and 1.5 baths. The location is excellent. The staff is very friendly and helpful. The building is charming. I would stay here again.
Stayed in April 2024
Reviewed: April 8, 2024
John
United States of AmericaUpstairs bedroom and price.
Staff and location where excellent
Stayed in March 2024
Reviewed: April 7, 2024
Scott
United States of AmericaThe quiet & spacious rooms, very attentive staff
Stayed in April 2024
Reviewed: March 21, 2024
Malinda
United States of AmericaWish twin beds had been available
Great location, easy access to all of downtown
Stayed in March 2024
Reviewed: March 20, 2024
Joanne
United States of AmericaSome small repairs were needed on the trim and base of walls. They showed wear and tear.
We loved the comfortable bed in the central location!
Stayed in March 2024
Reviewed: March 14, 2024
Mammes
United States of AmericaThe staff was very friendly and professional and helpful
Stayed in March 2024
Reviewed: March 11, 2024
Beverly
United States of AmericaPrice
Location near restaurants, shops, and cruise ship port.
Stayed in March 2024
Reviewed: March 7, 2024
Robin
United States of AmericaNothing!
The location is excellent! Staff goes above and beyond to help and is is so pleasant! Beds are comfortable and rooms are quiet. Love this hotel!
Stayed in March 2024
Reviewed: March 6, 2024
Philip
United States of AmericaTV was difficult to navigate.
Friendly and professional staff. Great location, close to many shops and restaurants.
Stayed in March 2024
Castelldefels, Spain
Bragança, Portugal
Cholet, France
Es Pujols, Spain
San Antonio Bay, Spain
Seminyak, Indonesia
Montegrosso dʼAsti, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content