9220 Granite Hill Drive, Riverside, CA 92509, United States of America
#22 of 24 hotels in Riverside
Guests' ChoiceBased on 72 hotel reviews
4.1Cleanliness
4.4
Comfort
4.6
Location
5.4
Facilities
4.6
Staff
5.9
Value for money
5.0
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: February 17, 2024
Manjinder
United States of AmericaI booked it online. They accepted it and when we showed up to the property they were doing a shift change. The room didn’t have a phone or clean bathroom or towels. I had to work and sleep while my finance had to run errands to prepare for our wedding. We checked out early and I tried to address my concerns not asking if for a refund. The guy said why are you coming at 4pm to tell us. I asked for a receipt for my check out and that couldn’t be provided either.
Stayed in February 2024
Reviewed: December 4, 2023
Mariaceleste
United States of Americathe bed sheets were dirty, the restroom was also dirty. The toilet did not flush as easy as it should.
Stayed in December 2023
Reviewed: October 26, 2023
Chelsey
United States of AmericaI was able to put my bike in room without a issue...
Stayed in September 2023
Reviewed: October 26, 2023
Chelsey
United States of AmericaNo towels in restroom and when asking for some they look at you like we ate them or something.. They are just Towels...sorry And for the price on room I would expect towels in restrooms a TV that works and air conditioning that works... Not to much to ask for.
It's close to my area...
Stayed in September 2023
Reviewed: August 27, 2023
Mickey
United States of AmericaRoaches
Stayed in August 2023
Reviewed: June 11, 2023
Daniel
United States of Americafloor was sticky cleaned it myself with rags I use to clean my truck
location in to respective job-site
Stayed in June 2023
Reviewed: April 7, 2023
Michael
United States of Americano towels no remote control dirty carpet made bottom of my feet BLACK DIRTY. no ice machines and sheets were missing just 2 top sheets no elastic sheet for mattress. JUST OVERALL DIRTY.
there were no towels only one for the floor no wash cloths or shower towels I asked for a washcloth and they gave me a bathtowel thats all they had a big ol bathtowel to wash myself with. had no remote for an old big box Zenith TV nite lady had to go to all the empty rooms to look for a remote that goes to my old 90s TV and couldn't find one at 11:00-12:00pm midnight. wrong sheets for the bed very very very DIRTY FLOOR/CARPET drapes dirty AC FROM THE 80s BARELY WORKED EXTREMELY LOUD. BATHROOM WAS OLD AND MISSING PARTS FOR THE TOILET PAPER HOLDER PAPER WAS JUST ON TOP OF THE TOILET. SINK WAS FULL OF CIGARETTE BURNS PAINT WAS ALL CHIPPED OFF BATHTUB HOT AND COLD FIXTURE WAS MISSING BACK PART PIPES ALL EXPOSED. AND BOTH ICE MACHINES WERE BROKE. 1 good thing was they had plenty of drinks in like 4 vending machines,yea they worked but 2 big ol ice machines didn't work. no phone or ice buckets well machines didn't work anyways no lil fridge. graffiti everywhere. I CANT BELIEVE NO REMOTE CONTROL FOR TV THATS THE FIRST FOR ME HAD TO SIT NEXT TO TV TO CHANGE CHNNELS .
Stayed in April 2023
Reviewed: April 27, 2024
Reyes
United States of AmericaNo ice bucket or cups. no hand towels no chair.
I like the view of the fwy and the Price and location.,,............
Stayed in March 2024
Reviewed: March 25, 2024
Sal
United States of AmericaSits right next to the highway, doors do NOT close / seal properly the noise is unbearable/unbelievable , worse sleep I ever had, out side all night long drug heads roaming around making more loud noises, NO Bed spreads only 2 sheets on a dirty Bed, never will I return to that run down place….
Nothing
Stayed in March 2024
Reviewed: March 25, 2024
Patricia
United States of AmericaDirty, old run down
Room was disgusting
Stayed in March 2024
Reviewed: February 22, 2024
Akshat
IndiaFurniture was broken, microwave not working, curtains were dirty in room, lamps were dirty and pests in the room. No full size towel in rooms.
Friendliness and support of the staff
Stayed in February 2024
Reviewed: February 8, 2024
Valerie
United States of AmericaI didn't like that I got to my room and didn't notice the mattress was flipped and the other side had a pee stain and smelled like pee, i didn't like that they only gave 2 thin stained towels I didn't like the stained cigarette burned sheets, I didn't like that I got a non smoking room and it smelled like smoke, I didn't like that my key cards stop working I didn't like that the tub was stained black I didn't like that the shower curtain had mold on it I didn't like the door didn't want to close I had to really push it
Nothing!
Stayed in February 2024
Reviewed: January 8, 2024
Mohammad
United States of AmericaNothing
The room was disgusting. It’s not even clean. It has bugs gum on the floor. The bathroom has mold and dirt dust all over the place and smells cigarettes and weed and another weird smell, and I’m still waiting for my return money because I can’t stay there 30 min and I booked another hotel , stay away from this place they got ppl selling drugs pills, and weed in the parking lot I don’t know where are the police from them?
Stayed in January 2024
Reviewed: January 3, 2024
Gary
United States of AmericaRoaches and Flys were in the bedroom totally uncomfortable. Carpet was very dirty.
Stayed in December 2023
Reviewed: December 4, 2023
Stephanie
United States of AmericaIt does not seem that they are maintaining a clean space highly disappointed
Property was in extremely bad condition. Mattress was unstable. There was no door knob on the bathroom restroom there was cockroaches in the restroom and chip paint all over the bathroom sink.
Stayed in December 2023
Reviewed: December 3, 2023
Mcclendon
United States of AmericaOver all bad not good did get sheet for coiled days roommwss not clean
Stayed in November 2023
Reviewed: December 2, 2023
Morganna
United States of AmericaThis was the grimiest, dirtiest, nastiest hotel I've EVER stayed in. My husband immediately said after walking in the room if we could get our money back. Unfortunately I didn't pay for the insurance so I knew we couldn't. There were no fitted sheets on the bed so every time I'd roll over I'd end up on their 1980's bare spring mattress. There was 1 shower towel provided for a 4 occupancy room (and there were 4 of us on the reservation). The towel bar and toilet paper holder bar had been ripped off the wall and not fixed. The shower was dirty. And I can only imagine how much they pay in water by how heavily the sink was leaking water. Such a waste. The blackout window curtains were barely hanging on by 3 clips so all the light from the outside was coming in so bright I couldn't sleep at all. It appeared that the family who owns the hotel lives on site, so the fact that they allowed it to get that nasty shows how little they care. I wish I would have remembered to take pictures before turning in the keys, because it was completely unbelievable how nasty this hotel was.
Absolutely nothing.
Stayed in November 2023
Reviewed: November 22, 2023
Lily
United States of Americacleanliness needs to be done more than anything. customer service also needs a lot of improvement so guests feel welcomed and not disrespected.
Room and service was really poor. roaches everywhere including bed bugs etc. disgusting overall and the guy at the front desk was extremely rude and not welcoming.
Stayed in November 2023
Reviewed: November 18, 2023
Alfred
United States of AmericaCan't complain.
Great hospitality 😁
Stayed in October 2023
Reviewed: October 24, 2023
Raidernation_420
United States of AmericaThe area The Foot traffic The Noise The Sketcy Ness
The price Honestly only reason why we stayed there
Stayed in September 2023
Reviewed: October 23, 2023
Bemnet
United States of AmericaSmoking smell everywhere Suspicious guests Not everything was in the room - like no garbage, some rooms didn't have fridge...
Quitness was ok. The staff was acceptable :-)
Stayed in October 2023
Reviewed: October 20, 2023
Armando
United States of AmericaFor one the room was filthy, carpets, couches, curtains. The curtain was falling, the doors were hanging and unable to close properly. The toilets smelled disgusting. There was nothing good about this place from the moment you arrive. There is definitely prostitution going on there and a lot of drug addicts. The place looks scary, as if it was one of those creepy serial killer hotel scenes. We turned back around and asked for our money back giving the conditions of the hotel and only being there 10 min. The lady did not help us in any way , she seemed hindu or indian. We ended up staying in the parking lot of a mcdonalds due to the conditons of this horrible horroble hotel. I have never wrote a review or been to such a disgusting place in my whole life when traveling. People need to be aware of this place. DO NOT WASTE YOUR TIME DRIVING THERE OR HARD EARNED MONEY TO SLEEP IN SUCH A DISGUSTING HORRIFYING PLACE LIKE THIS. It was actually quite frightening. Its such a shame that places like this are even offered on booking.com. they need to be investigated and have inspections of the whole facility before being able to be listed on such sites. Just the fact that we were there 10 minutes and didnt give us a refund is so disappointing. BEWARE!
There was nothing liked about this facility. The pictures online lie. I understand the ratings, but man oh man this place needs to go out of service. It needs to be inspected and see if everything is up to code.
Stayed in October 2023
Reviewed: October 20, 2023
David
United States of AmericaVery outdated and ran down.
Stayed in September 2023
Reviewed: September 29, 2023
Tony
United States of AmericaI didn’t like anything it was gross
No breakfast no phone in the room no bath towels, hand towels or wash rags room was dirty. Found syringes in room just flat nasty.
Stayed in September 2023
Showing 1 - 25
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